It's unfortunate to hear that the girl in registration was rude and unhelpful in explaining where the therapists' room was. Patient care should include being treated with respect and kindness. It's important for staff to understand how to effectively communicate with patients and their families. I suggest reporting this behavior to someone in charge to address the issue.
3
Arofatoy Dadaboyeva
Level 5 Local Expert
September 14, 2023
Good doctors. Rude administration
Umida Capra
Level 15 Local Expert
January 30
She came in with a headache and wanted to do an MRI or MSCT of the head. At the reception, the girl stubbornly insisted that I needed to see a doctor so that the doctor would give me a referral for an MRI scan or MSCT. I understand that we need to make a plan. But sometimes you can meet the patient halfway and take a head shot, as requested by the patient. As a result, I left without receiving a favor, because when headaches are arguing, there is no desire to ask. Yes, I understand and I know that you need to see a doctor. Why can't I take a picture right away and then go to the doctor? Moreover, I went with the aim of making a full check-up with them, in the end I just turned around and left.