The first thing worth noting is the excellent service. Consultants politely and patiently help you choose the right product, tell you in detail about the characteristics or offer options that are suitable for your budget and needs. It is immediately clear that the employees are well-versed in the assortment and are ready to give good advice.
As for the purchase process itself, everything went quickly and without problems. The goods were in stock, there were no delays in delivery, and all the devices were delivered safely. I am not disappointed with the quality of the products — the dishwasher works like a clock, the iron does its job wonderfully.
In general, I was very satisfied with the purchase and service. "Dream" is a store where you can not only find the right products, but also get high—quality service.
Thank you for the excellent service!
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Batyr Bek
Level 18 Local Expert
October 2, 2024
A good hardware store, a selection of a very wide variety of equipment, ranging from the cheapest to the top expensive, good consultants, large Parking lot, close to home))) I go often
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Rodrigo Dipsize
Level 4 Local Expert
February 16
I made a purchase on February 14th, and I got to know a favorable person.
We will talk about a consultant from the PC- laptops department. The consultant's name was Ramadan, in short. ON THE POSITIVE side: In my opinion, a knowledgeable and competent young man who is well versed in technology. The first impression about him may be ambiguous, but after talking, you realize that he is ready to maintain a dialogue and help with the choice, especially when it comes to laptops. He understands hardware, so you can safely contact him for advice.
Unlike many sellers, who often impose expensive or low-quality equipment, Ramadan offers adequate options and takes into account the wishes of the client. Provided that I knew why I was going, he suggested an alternative option that would be useful for another client.
If you are looking for an honest and competent consultant, Ramadan is the person who will help you find a decent technique without unnecessary overpayments. ON A NEGATIVE note, by the way, the stooges from the Dream store's hotline, bolshoy salamalaikum, don't want to work at all. Or they don't know how to deal with such situations at all.
I needed the laptop that was left in the store to appear on Caspi for the installment plan. I went up to the store manager, she clarified the question, spread her hands and said: "Call the hotline." I called there, explained the situation, and in response I heard: "You need to contact the store." It's funny, but I've already been to the store and explained it to them. Then they put me on pause for 2 minutes to clarify what to do. in any incomprehensible or inconvenient situation, call center operators use a code word: "I'm not me, the hut is not mine, go to the store, ask there." Our people are simple, they won't even worry. The service on the hotline is zero. There is a specific minus for this. Peace and kindness to all!