The Border Guard Service and the customs Service operate in accordance with the requirements of regulatory documents. The work is reminiscent of the "Italian" strike :). There is no rudeness or prejudice. I would like a more human relationship. The fundamental execution of the guiding documents can multiply anyone crossing the border by "0" and close the border crossing. Not all citizens know the specifics of crossing borders, especially the "dirty" one. To them: it is especially difficult to be refused entry. Taking into account the travel time, waiting at the border and the subsequent kick in the ass (in the opposite direction). Let's add: Internet + roaming, receiving and uploading documents via smartphone = "ass" :). Only the memories remained.... The review was published in January 2022, but was "banned". It's readable now, but not relevant...
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Анна Бальва
Level 9 Local Expert
April 5, 2021
This is the 3rd time we have crossed the border by car at this checkpoint. Previously, it was attracted by the fact that there are no long queues, usually 2-3 cars. The staff is friendly, if there are grounds and the terms of stay are met, then everything is normal.
BUT when we went on 04/03/2021, we were shocked by what was happening... We passed the Russian border in 1 hour and arrived at 20.00 at the Ukrainian border. what we saw was a queue of about 20 cars in Russian rooms (Russians and Moldovans were not allowed to pass, some checks have been carried out since April 1), they pass quickly in Ukrainian rooms and cars did not wait long. In general, our turn came at 6 a.m. 04.04.21 (10 hours of waiting, there is nothing there on neutral except a trash can, to drink tea or have a snack only if you have something with you). They launched us at the Ukrainian border at 6.00, and waited another 1 hour for the people who arrived by bus ahead of us to complete the registration. At 7 a.m., the husband (gr.rf) was taken away to check documents and for the sake of having a conversation with him for 20 minutes and looked at the documents, they held him for 6 hours!!!, and only then took everyone out of the car to check documents at passport control. Because in the past 180 days there was an excess of being on the ter.Ukr, they turned us around and gave us a written refusal (our plug is here, we miscalculated in days), but the fact itself - waiting and passing one border is a lot of wasted time and nerves.
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Сергей Смирнов
Level 5 Local Expert
January 23, 2022
If all the documents are in order, it is better to find out in advance what is necessary to cross the border (up-to-date information can be found on the website polis812.ru or by contacting the checkpoint directly by phone)the staff is friendly, they work quickly and there are no difficulties.