Motorland

Rating 4.9
2642 ratings
Rate this place

852 reviews

Level 3 Local Expert
November 4
Great disassembly. I use her services periodically. + product range + reasonable prices (there are products at real discounts and with favorable offers) + friendly staff + electronic queue when working with a client + comfortable, clean and separate toilet + in the main building there is a minicafe and a place where you can sit while waiting for an order + they accept the goods for return without any problems + there is a website with a photo of the product where you can place an order - not all positions have detailed photos on the site (some positions do not display photos) - upon receipt of the product, you can wait a long time for your product (even when you made an order through the website, you waited for an SMS message about its readiness, but on arrival you still wait in the general electronic queue. But there are visitors who order goods only at the office, which is why time is lost waiting in the general queue when their order is processed, collected and given out). I would like those who order on the site to have their turn or an advantage due to the fact that their product does not need to be collected: it is ready and waiting for me) - you can select no more than two identical items in the order (to compare which one is better and purchase). Sometimes, due to the quality or quantity of photos (or lack thereof), you do not understand what quality the product is, and for reinsurance you want to take more positions to choose from
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Level 5 Local Expert
July 24
Good afternoon, a pretty good store, a wide range of used auto parts, customer service is fast enough by electronic queue, sometimes there are nuances, but not specific, today I once again picked up spare parts, there was a slight confusion with spare parts and their articles, as a result I took a coupon for a consultation and a very beautiful and pleasant girl manager very quickly I figured it out , thanks to her for that. I will also contact this auto-assembly.
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Level 7 Local Expert
October 22
A beautiful shell, rotting inside. Will you find a spare part here, most likely yes. Whether you will receive service and a normal attitude towards yourself, absolutely not. The order was made through a manager on the phone, the manager's work for 5 * Vitaly is well done) prompted, advised, helped to choose the best. The next day I came to inspect the engine. It started here I took the ticket 2 hours of waiting I examined it, I need a pole, they said I could pick it up in an hour It took 4 hours for him to be taken apart I received it 6 hours later All this time, receiving advice to go home, he will be brought in a few days The priority is not the buyer I will add a review based on the result of installing the engine, namely a maniac with paint. They marked the bolts on the valve (there was a thought that the injectors remained inside, once marked) but no, they marked everything that could be under the valve, not that they marked, but just smeared paint on top of the oil that fell off and got inside the engine, why is it a mystery, perhaps a maniac with paint knows how to start and check the engine without injectors, a mystery
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Level 7 Local Expert
November 3
This place, of course, was amazing. You're driving somewhere already outside the city along nondescript streets and expect, as usual, to see some kind of covered hangar with a poor guy sitting in the cold… And then there's some kind of cool center with sliding doors, coupons and screens. And the engine is such that even the food zone was installed. .. Everything is fast, professional, friendly girl on the issue). And, as it turned out, a convenient website and discounts. I took some components straight suspiciously cheap)) keep it up !
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Level 9 Local Expert
November 16
Probably for the sale of used spare parts, this company is at the highest level. Electronic queue, managers right on the spot. But in my case, they worked badly. We needed an elastic band for the door, all the elastic bands from the opening are in the catalog. I was told that it was removed from the door, as a result, it did not fit. I asked the manager to remove the elastic band from the door that was in the photo. They refused to remove it because there are such elastic bands in the catalog, but they are from the opening. So I only spent time, but they are not close
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Level 7 Local Expert
February 28
A wonderful disassembly with a large assortment. Competent recruitment specialists who have helped more than once. Delivery in Minsk and to the regions, which also turned out to be convenient. Friends in Russia were also satisfied with the delivery time and the quality of spare parts. But you also need to understand that these are used spare parts and they a priori cannot be perfect. However, I have not met such warranty and refund conditions at other disassemblies. Long years of work!
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Level 14 Local Expert
November 14
You make an order, a message arrives that the order is ready (this message can come almost immediately) but do not rush to rejoice, in fact you waste time, go to them, take a coupon and wait 4 hours, take out spare parts with defects that are not specified in the ad, a clutch in a wedge, a crack, etc. Fortunately, knowing about such surprises, we ordered several options, and chose a more or less lively option, the price of the funniest thing is almost the same for all options. Make a website normally so that you don't have to sit for several hours at your place. As a result, the spare part was returned back and in the neighboring malinovka market in 10 minutes they chose a good-looking and working one out of ten pieces.
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Level 9 Local Expert
August 31
I don't understand why this company has such a high rating, our interaction turned out to be a failure. We ordered a contract engine for Ford Transit, promised to deliver it in a week, and eventually waited two. No one warns that the delivery is postponed, the managers do not call back, no one cares. What came to us, chermet. A self-tapping screw is screwed into the cylinder block, sealed with sealant (of course, no one showed these photos before sending), the pallet is jammed, there is a note in the accompanying documents that it does not start (and no one said this, thanks to the manager at the pick-up point, we heard a lot of new details from him). As a result, 2 weeks of living in a broken car in the parking lot of a service station in a strange city, and everything needs to start over.
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Level 6 Local Expert
July 12
Very good disassembly. It's practically a hypermarket among all the showdowns I know. You come, select the desired item in the catalog, pick up the order at the counter, pay at the checkout. While you are waiting for your spare part, you can have a snack at the cafe, which is located here. The entire waiting area is decorated very interestingly, in an automotive design. After honoring this place, there are only positive impressions.
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Level 7 Local Expert
October 17
An excellent company that has turned from disassembling and selling spare parts in garages into a solid company, there are many minibuses with a corporate logo in the parking lot, for delivery, electronic queues at the checkout, although there are a lot of people behind the orders, but everything is quickly civilized, there are waiting chairs and coffee machines
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2
Level 7 Local Expert
October 4
Comfortable. Parking is available, customer service is organized, a wide range of spare parts, various payment options for both individuals and legal entities.
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Level 23 Local Expert
May 31
A good company that sells used spare parts for many cars and even rare ones. I can't say that spare parts are plentiful, but you can find something to replace them for a while. A pleasant room for customers, where you can drink coffee and eat ice cream, is very good. There are few places to sit on a chair or sofa while waiting in line. The queue passed quickly, as I pre-ordered the parts on the recommendation of the service station, which greatly accelerated the process. A huge disadvantage is that there is no light at the parts inspection desk, and you have to turn the phone, which is very bad. There is only one request for the room, install a light above the place of inspection of the goods, and it is necessary even during the day.
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Level 2 Local Expert
November 4
I purchased a radiator cooling fan unit, although I needed one large fan. Why don't they sell them separately? I replaced the fan unit in the workshop and the small fan turned out to be faulty. I asked on the phone about replacing the fan. I was told that the whole block should be returned. I will have to incur additional costs for the repeated replacement. And where is the guarantee that the next block will be fully functional? It can be endless. The serviceability of electrical equipment must be checked before sale or the fans must be changed separately.
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Level 5 Local Expert
November 5
The service is at a good level. Contract spare parts are trying to sell well-worn ones, although spare parts slip through and are not bad. Therefore, an eye is needed. I was looking for it in September 2024. 2 x mass flywheel for Opel astra j, they brought it all in junk, the backlash is more than in mine (as a result, they managed to buy a good used flywheel from ProOpel), but they managed to find a very good quality oil pan for the same car.
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Level 4 Local Expert
August 29
A large range of used spare parts, friendly and competent staff, will always help , prompt and offer options for spare parts. When ordering through the website, the manager always calls back and clarifies the correctness of the order. Payment for spare parts is possible both in cash, by card and by installment cards.
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Level 6 Local Expert
August 7
There are parts for pennies in excellent condition, but mostly the prices are above average. The score for the ban on delivery and pickup due to the small percentage of the redemption. When you order two parts of the same name to choose from, and of course you buy back one, the percentage of redemption will be low.
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Level 10 Local Expert
August 6
Everything is done quite conveniently, quick order processing and delivery to the pick-up point. There is a cafe in the lobby, where you can drink coffee and have a snack.
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Level 4 Local Expert
September 19
I ordered a spare part through my personal account, I go in, I look at the REFUSAL, I call back and ask why, in response, "the spare part is not working properly," I say so in the product card it is not indicated that there is a malfunction, in response, "so it is from the words of customers," then I say OK, can I take to buy a spare part to check on my car,To which I get NO in response, I will need a conclusion of a HUNDRED in order to return…But again, the card does not indicate that one way!!! It turns out to be nonsense
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Level 9 Local Expert
June 24
I wanted to buy a radiator grille. There were 3 of them on the site - one with a photo and two without. By phone, the manager assured that everything is without defects and you can choose any one on the spot. It's a little far from me - 22 km, but I went the next day. On the spot, it turned out that there was only one grate and that one with a crack. I had to go to another company, another + 35 km
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Level 4 Local Expert
November 16
The company is getting worse and worse every day. Managers don't know how to talk. The discount was taken from wholesalers and service stations. Now you can't place an order through the shopping cart either. It feels like the company has made money and now it doesn't care. It used to be a pleasure to work with Motorland, but now I don't want to go to the site. Employees are barely moving in the store. There used to be a Motorland company!!! and now it's full of bullshit. Horror.
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Level 8 Local Expert
April 10
The warehouse (Minsk) and sales managers work seven days a week from 8:30 to 20:00 The assortment is large. If you know exactly what you want, consultation on availability, quality and compatibility is quite sufficient to make a decision, there is time for a refund. They are represented in all major cities of Belarus. In Minsk, there is one caveat with pickup, if you do not want to get in line for a couple of hours, it is better to arrive in the morning or evening. Delivery is very convenient, terms and time are negotiated, payment upon acceptance of spare parts, you can pick up exactly what is suitable in quality. I recommend it!
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Level 7 Local Expert
August 13
A camera was purchased for raf 4 It turned out not to be such a mount, because the employee marked all the bolts when buying.... we decided not to unscrew it, but to return it and buy it as needed. When returning ( one of the two serial numbers of the camera, I did not check it when buying, suddenly it turned out to be not such a photo .......! ) For this reason, they refused to take it away Checking it out/Check EVERYTHING WHEN BUYING!
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Level 5 Local Expert
September 11
A fairly large warehouse of used spare parts. You arrive, go to the office, take a ticket and go to the manager. If you find the desired product, go to the warehouse. There they show it to you, let you touch it, inspect it. If everything is fine, you pay at the checkout. There is not much guarantee. Only positive emotions remained during the visit.
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Level 12 Local Expert
October 17
Well done, a lot of spare parts, they helped out more than once, you can return the product that does not fit, the price is adequate, there would be more discounts and coupons for regular customers. Thank you for being there
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Level 4 Local Expert
October 13
As usual, there is a problem with the assembly of the product. 2 hours to assemble (the removed spare part) The product is a very long time. But this is only in the main warehouse. Prices are market or higher. But constant discounts make the bottom of the market. As for the quality, how any disassembly needs to be inspected.ph
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Level 8 Local Expert
April 16
There is no information about the order receipt algorithm. The electronic queue is good, of course, but after the scoreboard turned on that the product was ready, where to go and what next, it was not clear. I turned to the employee, he said wait for the girl. I waited for about 15 minutes, there was no girl. I went up to the employee again. He still showed where the spare part was and left. I've examined the spare part and I'm standing again. Who to wait for, what to do next is not clear. Updated to the above employee again. And he miraculously spent a spare part for payment. I paid and again I'm waiting for it's not clear what. I applied again and only after that they marked the spare part and gave it back. The spare part turned out to be the wrong one in the end. Fortunately, the refund takes very little time. On the return, the staff made everything clear and quickly. They have 100% respect and maximum thanks! I will order yours only in case of urgent need...Something like that!
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Level 11 Local Expert
July 11
Very polite staff, found a spare part on the website, threw it in the basket, called back in a couple of minutes, everything was clarified and you can pick it up within an hour. I bought from them five times - everything is fine, 2 weeks for a refund. There is a service station, you can put the s/h right on the spot. I recommend it!
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Level 12 Local Expert
April 3
I like customer orientation. All in one place. They will prompt you, help you, pick up what you need, even if you are not going to do it directly from them. The trading floor is arranged in an electronic queue, which is convenient. There are queues, but they go fast, it will be even faster if you order the necessary spare parts in advance via the website or by phone.
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Level 6 Local Expert
October 13
I really liked the service. I came to them, consulted them, picked up a spare part, waited for 20 minutes and I had the spare part. I have contacted them more than once, and it is also possible to pick up a spare part by phone.
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Level 5 Local Expert
November 2
I bought seven injectors to restore from seven injectors, the workers turned out to be more precisely alive, the entrances to the element are only five and in general there are none alive. The problem is that the injectors were not from the category of the cheapest, the average price of the nozzle is 5,000 rubles per piece
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Level 3 Local Expert
July 31
The most disgusting company for the delivery and delivery of parts, ordered to Lida, does not work for PVZ, ordered to Minsk, for more than a month every week they are fed with promises that they will arrive one of these days, but she is still not there, as a result, they say with a last call that they cannot give her out. The worst service I've seen.
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Level 9 Local Expert
November 28
They work quickly, everything is in essence, there are bathrooms for visitors, the waiting area is decorated in a cool style, I recommend it)
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Level 5 Local Expert
June 5
Quite a large assortment of spare parts, although they are in a difficult place for me, but we will omit this. The main thing is that I found the s/h I needed
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Level 3 Local Expert
February 23
Communication with the manager for 5 points. And when visiting the store and receiving the goods for 1 point, that's the average turned out to be 3, although it's too much. If there are nuances at the stage of ordering and talking with the product manager, please convey this information to the staff and the consumer!!! There were nuances to my order, but they could not indicate them to me when issuing them, they also could not answer the questions (4 electric windows, 2 from a sedan, 2 from a station wagon) where what and from what car, they could tell me the maximum by the article, this is the year of the car))) and about the nuance (something is bent in one of them) They don't know anything at all. They took it out on the counter and sort it out yourself as you want))) the store is not bad, the prices are adequate, but the staff's lack of knowledge of the necessary information is terrible. So you can ride to them every week and change the product until you find the right one)))
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Level 6 Local Expert
October 2
They are constantly improving their sales methods. They are changing the staff to more qualified ones. Lately it has become a pleasure to come here for shopping.
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Level 10 Local Expert
June 26
I stopped by for the first time and was disappointed, I saw two engine cushions on the Ford Focus 2 on the website, the manager said they were good, without defects. In fact, one hydro support is all in oil and leaked, the second is all rubber in deep cracks and on the way.
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Level 9 Local Expert
April 9
A great place to sell spare parts. Some advantages. Of the minuses, except that queues are all. In general, everything is organized competently. I would like to have a larger range of spare parts for cars older than 10 years.
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Level 12 Local Expert
November 6
The service as a process is organized very well by electronic queue. I had to wait fifteen minutes for the issue. There is a buffet and a coffee machine. Return without bureaucracy with reconciliation of documents.
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Level 19 Local Expert
May 30
I would like to appeal to the management of this organization: Have a conversation with your employees, in particular with the girl at the spare parts delivery, regarding the quality of communication with customers. You can be more friendly! If you don't smile, then at least say please and hello/goodbye. It's more pleasant to be, or something ... We're bringing you money ... the spare part was picked up correctly, but the communication left an unpleasant aftertaste.....
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Level 9 Local Expert
November 23
Plus a good location and lots of spare parts. The waiting time for the spare part is very long. I came once and waited sick for an hour, the second time for more than 30 minutes. There are a lot of people. There is one person on the issue. It feels like there's no one to work with.
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Level 5 Local Expert
May 9
I was looking for a suitable cooling radiator, found it here, consulted, brought several options, arrived, chose, took it away, everything is fine. Of the disadvantages, if you go without a navigator for the first time, you may not find it and go nowhere. Otherwise, everything is OK.
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Level 13 Local Expert
February 23
MotorLand has been on the used spare parts market for a long time. And today they have warehouses in Malinovka village - I go there if necessary. Everything is automated, good customer service! It pleases me. Everyone has nuances, you should not find fault - customers understand this over time, I went through it myself. Precision, clear and in service and high-quality spare parts to everyone!! I recommend it.
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Level 7 Local Expert
October 22, 2023
Мои вопросы по покупке заопчастей на авто, всегда решались положительно в Моторлэнд. Хорошие консультации по телефону и на месте, помощь с выбором. Есть место для ожидания доставки заказа, в точке общепита можно перекусить в ожидании. У меня только положительный опыт в отношении Моторлэнд. Также на территории есть СТО , можно сразу на месте и произвести замену или ремонт авто.
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Level 5 Local Expert
August 25
I ordered a display, a plastic cover and wires were included. As a result, when I was on my way to pick up, they called back and said that they had taken some additional information. As a result, it turned out that a satisfactory part of the display is the spare parts
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Level 3 Local Expert
March 11
Советую никогда в жизни не обращаться в данную компанию. Оценка 0. В моем случае обратился по замене двигателя. Выбрал с менеджером контрактный двигатель, вроде всё ок. Сказали что если буду менять на их сто, то будет расширенная гарантия на 2 месяца. Думаю хорошо. И вот час икс настал. Пригнал машину и оставил, сказали замена займёт 3 дня, может чуть больше, итог почти месяц не могли поменять двигатель. В конце-концов замену осилили и я приехал за машиной. Завели вроде всё ок, говорю где мой старый двигатель хочу забрать и мне вывозят мой двигатель полностью разобранный, сняты все шкивы, ремни, топливная рамка и т.д. Говорю, что это такое и где от него запчасти. Ответ меня поразил- У нас если что-то не подходит мы снимаем с вашего двигателя и ставим на контрактный и это всё происходит без вашего согласия. Ну ладно думаю, главное чтобы с новым всё было хорошо. Говорю давайте тогда снятые с контрактного двигателя запчасти и мне вынесли коробку, говорят всё в коробке. Машину я забирал вечером после работы и сделал фатальную ошибку, что не посмотрел что лежит в этой коробке. На следующий день начал разбирать коробку и обнаружил что кроме фильтров ремня и пары патрубков ничего нет. Позвонил на сто, мне сказали, что смена которая меняла двигатель на выходном, нужно набрать через три дня. Прошло три дня, набираю и мне говорят, что да мы забыли вам отдать ещё одну коробку где лежат все запчасти. Чтобы мне не кататься к ним в Минск, а я живу не в Минске, я приеду на замену масла через 2000 тыс. км. всё отдадут. За это время начались проблемы машина то заводится нормально, то невозможно завести, пропадает тяга, поджирает масло, и при откручивании масло заливной горловины идут сильнейшие газы, что колесо можно накачать. Проехал 2000 тыс. звоню и говорю мол так и так. В ответ сказали что, человек который нас принимал на ремонт в отпуске. По итогу договорились что меня примет другой человек. Пригоняю машину и опять на долгое время про неё забываю, делали вид, что что-то делали. Опять настал час икс забирать. Приехал, машина стоит на улице. Говорю мне там запчасти бы забрать которые не отдали. Вынесли коробку я на месте посмотрел, а запчасти не все. Говорю где остальные, на что отвечают- выйдет с отпуска человек который принимал машину найдет и отдаст, по итогу запчасти так и не отдали. Сказали нужно было сразу смотреть. Вообщем забираю машину, а проблемы не решены всё те же. Пригоняю обратно и оставляю. Неделя машина находилась на сто. Звонят и говорят, мол пока машина у нас всё отлично работает. Я приехал и мне говорят если вас не устраивает что-то вы можете найти в Минске сто туда съездить взять бумагу, что что-то не так потом приехать обратно и будем решать, сами мы устранить эти проблемы не можем. Говорю по договору если вы не можете устранить проблемы есть вариант замены мотора. И пошел я в отдел продаж. Там рассказал ситуацию, ребята которые сидят согласились что тут требуется замена. Подобрали новый мотор и договорились когда пригонять машину на замену. На следующий день звонок, что в замене отказано, мол нужны видео доказательства, что машина не заводится и работает в аварийном режиме. Неделю снимал и отсылал видео проблемы. ИТОГ: Человек который отказал в замене резко куда-то уехал и без его согласия никто менять не будет. Так и сроки гарантии сошли. Теперь имею машину с проблемами, мой разобранный двигатель, и минус около 8000 бел. руб. За замену двигателя. НАРОД ОБХОДИТЕ СТОРОНОЙ ЭТУ ФИРМУ!!!! Больше к вам не обращусь никогда в жизни. Всего хорошего!!!!!
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Level 9 Local Expert
June 19
A very long wait for an order. They promised to disassemble the engine to the pole in two hours, they called in 5. At the reception, the ticket is waiting for 40 minutes, after payment I wait another 40 until they deign to ship the engine. I will not change the review until the issue of shipment is resolved. I have spent about 4 hours here in the last day.
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Level 7 Local Expert
May 19
Everything is fine, they suggested on the phone which one would be better, offered a good price and in an hour it was possible to pick it up. The check was clean, in good condition, the card was accepted for payment, a check and a guarantee were given. In general, I recommend it.
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Level 14 Local Expert
April 12
I arrived for the first time to refuel the air conditioner, they said it was not possible, you need to make an appointment or dial in half an hour, because they will prepare the equipment in advance, etc. I chose another day, I dial, they tell me that it is impossible for them to do so in 30 minutes, you can make an appointment,I signed up for 04/12/2024,time 11:30 I drove 40 km from the service station, I arrive, I say I have an appointment at 11:30, they tell me there is no record, they started to issue documents, the employee went to the masters and they say you need to wait at least 40 minutes ... That's such a cool record they have I do not recommend it, moreover, they did not inform me that the masters are busy, and we will not be able to accept for my time ... So they also assured that this does not happen, that if at 11:30, then you will be accepted Horns and hooves
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Level 3 Local Expert
August 2
I ordered two instrument panels by phone. There is an electronic queue inside, which is very convenient. I chose the flap that I liked best and went to pay at the cashier. Two weeks are given for verification.
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Level 7 Local Expert
June 27, 2023
Очень хорошая организация, современный подход, удобное расположение. Просто был приятно удивлен! Не то что раньше, приезжал за запчастями на гаражи или ангары, где каждый второй продавец вел себя как король с максимальным уровнем пафоса и кретинизма. Тут же все аккуратно, культурно, есть место отдыха, электронная очередь, туалет. В общем приятно совершать покупки, + все официально. Из мелких недостатков можно отметить время ожидания.
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