Mozyrexpress
Address
Business hours
24 hours
Directions
Гостиница Припять
520 m
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239 reviews
August 28
Hello, today on 28.8.24 I ordered a minibus from Gomel to Kalinkovich at 18.05 from the railway station bely bus 50-56,before the minibuses stood near the toilets, I came to the railway I see my white minibus 50-56, the time was 17.50, the door was open, I asked the driver if I could sit down, he rudely replied that The landing place has changed and you need to go. Lenin34, I'm disabled, my legs are sore, I asked if I could get in the car, everything is exactly going to go soon and that I won't have time to get to the stable parking lot, oh
, the driver screamed as you sit down and fly out, got out of here, I went silently, horror. While I was in the heat, before the indicated landing, it became bad, all the seats in the minibus were occupied, except in the back or near the driver, I asked the driver if I could sit in the front, since I feel bad and I get seasick in the back, the driver shouted No, you can't. I drove in the back seat, in Kalinkovichi I said I was getting out near the Grocery Store, so he didn't stop at the stop, but drove much further, I ask you to stop, he started yelling at me and insulting me. I am terribly shocked how such a nervous, ill-mannered driver can be allowed to transport people. I haven't seen a rude driver yet. I used to drive often to Gomel and back, all were well-mannered drivers
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6
September 13
Yesterday I called and ordered a minibus to Gomel at 13:12. Today I received an SMS to confirm the trip at 12:13. I called back and said that the reservation was for 13 o'clock, and I received an SMS with a reservation at 13:12. In response, the lady asked - "why don't you make it to 12?" In general, after a short conversation, the place for 13 o'clock was confirmed. I went to the specified time and to the specified landing place. On the way, I received a text message that the flight was delayed for 15 minutes. Okay, I think it's okay. It's been 25 minutes. I call back and in response to the question where the car is, I get a gorgeous answer that I have a reservation for 14:30 at a completely different boarding point. I tried to restrain myself and clarify the situation as culturally as possible. In response, the lady said that she would find out everything and would call back now. As a result, no one called back, and I didn't get to the wedding. The completely irresponsible attitude of the staff who receives customer calls.
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7
August 31
Today, on August 30, 2024, I, with my children, went to Mozyr on the Gomel -Mozyr 6362 minibus. I booked two seats, a child of 6 years old and a child of 17 years old were traveling with me, because according to the legislation of the Republic of Belarus, free travel is allowed up to 7 years old, they demanded that I pay the full amount of 17 rubles for a child of 6 years old, there was a conflict with the driver and the dispatcher, as a result, I paid the full amount of travel of 17 rubles per child Back in Viber, they sent me an SMS that you can only transport a child up to 3 years old for free. Please explain to me if this is possible, or if I don't understand something. It's not about money, it's about principle.
Today, on August 31, 2024, I called the dispatcher to find out the contact of the director, of course they did not give me, they told me to call on Monday, September 2, 2024 from 8:00 to 17:00, after which the dispatcher tells me that I hid the child under the seat, although I did not even think about hiding her, without any I took the child with me on a trip, because travel up to 7 years old is free, which made me very funny and wild to hear it, the child squatted down to play on the phone, on the morning of August 30, 2024 we were driving to Gomel, the same picture would have been, the child was sitting at my feet, and I was playing on my phone because the road is long, it was the first time she traveled with us for a long time, she was certainly smart, behaved perfectly, overcame the long road, there, and back.
Management, please take measures to the dispatchers, because they communicate on the phone in a rude way, about the driver of the minibus 6362 behaved unmanly, wanted to earn a salary at the expense of a child. There are no questions for other drivers, everything was always fine, this is the first time I have this conflict, and as a mother I want to defend my rights for the child, I do not like this situation, especially since it was said that I was hiding the child, it was already funny to hear it from the dispatcher, I will not just leave this situation, I will write then, up to the Presidential Commission, I will need to, and I will go to Minsk to see Kachanova.
Good luck to you!!!
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