MTBank
Directions
Ploshcha Lienina
320 m
Awtavakzal Centralny
168 m
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67 reviews
November 24
I had an unpleasant experience when applying for a loan! Namely: I applied for a loan to the branch in the MOMO shopping center. The employee accepted my application for registration in the amount of 8,500 rubles for a period of 3 years. At the same time, he explained the interest rate to me and informed me that a decision would be made after some time, but the loan term could be extended to 5 years. After a while, I received a message about the approval of a loan in the amount of 9300 rubles. I came to the same branch to get a loan. Another specialist has already informed me that I am being given a loan in the amount of 9300, but 800 rubles is the bank's package for registration. This was the first time I heard about it, although the previous employee did not mention it to me. I agreed to such conditions, as there is no time to take out another loan. However, an unpleasant aftertaste remained, and it is unlikely that I will contact the bank again in the future. I don't think anyone wants to just add an extra 88 rubles to their loan.
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August 16
I wanted to withdraw money from an ATM for 400 rubles. There was an error and the money was debited from the card three times. the money was not given out. I waited a week from August 10 to August 16 for all my money to be returned to me. Although they promised to return it on August 12. But those who support them are not able to press one "Unlock" button for a whole week To sit for a week without money. So I also found out that the bank postponed my application until August 19th. I'm just in shock from the bank. There is no feedback. Keep losing customers if they are not important to you! You've been sitting without money for a week. I'd like to see you.
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November 9
Friday 09.11, working time, 16 hours 10 minutes, the day is not a holiday, and the front door is closed. At least they bothered to hang some kind of sign explaining what was going on, so that people would not stand and wait for it to be opened, otherwise they had to knock on the door and call a disgruntled employee outside and hear the phrase that they say they are not working today. Unfair treatment of customers not even from the doorstep, but also directly from the street.
See original · Русский
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