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Халва MIX
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Excellent level of service and fast processing of banking transactions. The bank's products are processed promptly and without unnecessary delays. Polite and competent staff. Support is available around the clock, all issues are being resolved. I recommend the bank
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Марина
Level 5 Local Expert
July 12, 2024
It's a good department, I liked it. Special thanks to Victoria, who deals with loans, is a polite girl and very pleasant as a person. She explained everything under the loan agreement in a clear, understandable language and even, at my request, put a label on my phone to pay for the loan, although she is not obliged.
Special thanks to MTBank for quickly approving the loan and helping to buy an apartment.
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Геннадий М
Level 2 Local Expert
February 5
I had to make a salary card for my wife. After standing in line for a long time, we got to a specialist - Olga K.
From the very beginning, she communicated rudely. She did not behave professionally, except for a rude form of communication,
there was a certain disregard for the client, the appearance was so-so,
While working with a client, this specialist sat and licked his lips, which looks so-so from the client's side,
and was also distracted by correspondence on a mobile phone, as well as some notes on paper.
As a result of the communication, there was an extremely negative opinion about the quality of the employee's work.