they refused to issue a SIM card. on what basis it is not clear to me. I had to go to another salon
See original · Русский
Яна
Level 3 Local Expert
January 26, 2021
I took a phone in installments in 2019. I was assured that I would receive a free reminder message about the upcoming payment. So, for a year and a half, not a single SMS has arrived, but the penalty will be charged by the end of the payment, for delays of 1-2 days. The call center cannot respond to a request to solve this problem, they are sent to MTS stores. In the Minsk store, they offered to write an application for connecting the SMS notification service and the girl said that she would definitely call back in the near future about this problem. I've been waiting for an answer for 2 months😂 the amount of monthly installment payments has stopped being knocked out in the application at all. I will never contact MTS for the purchase of any product again.