MTS
Address
Business hours
Closed until 10:00 AM
Directions
Kamiennaja Gorka
289 m
Burdziejnaga
119 m
Information verified by owner
26 reviews
August 28, 2023
Maybe the service is normal, but I was unlucky.
I bought a new phone, replaced the SIM card from the old phone with a new one. I was tormented with setting up , restoring passwords, and so on. I came in for help and advice. Specialist Grigory, I do not remember the last name, began to whine that where he bought there should be set up.
A different company's phone, slightly different applications and settings. I asked for help to figure it out, but again "if they bought from us."
Well, the 5 Element store is nearby, I went in, I applied. No problem, the guys figured it out in 5 minutes, helped to restore the floggings that they had forgotten, wished them a good day and come back if there are any questions.
That's the MTS support and Service team. Big greetings to "specialist Grigory"
See original · Русский
2
1
May 16, 2023
They cheated on money already 2 times!!!
They sold a low-quality device, a specialist in this salon advised to do an examination at their own expense, justifying this by saying that it would be faster and assuring that the company would return the money for the examination. 52 rubles were not returned . Thank you for at least canceling the contract and removing the obligation for this device.
For the second time, we applied for a refund for a low-quality device. The employee offered to refund the money through MTS-money. He said that there would be no commission for the withdrawal of funds. He knew the refund amount. When the money came to the balance, when withdrawing to the card, it turned out that the commission was 60 rubles.
The call center also refused to help on this issue.
There are just no words. How much can you cheat consumers?
See original · Русский
1
June 20, 2023
Pleasant and courteous staff
We answered all my questions
All the shops would have such competent people
See original · Русский