On my first visit, I was served by a thin girl with an ashen shade of hair (as far as I remember - Evgenia) - it was super professional service! I picked up the tariff for MY needs, suggested some points, it is clear that a specialist in her field is a solid 5! So I decided to contact this salon again to buy a SIM card and close another number)
But, unfortunately, this specialist was busy serving other clients and another specialist (a girl with dark hair) worked with me. The specialist is focused only on the sale of goods, does not want to perform service operations.
She answered my specific question the third time and incorrect information. She misled me that it is impossible to terminate the contract if there is a voluntary lock on the number. I checked with the contact center, I was sent back to the salon. But even then the girl said that they told me wrong in the CC, but eventually closed it (oh, a miracle).
Actually, I don't want to go shopping in this salon anymore)
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Евгения Пашковец
Level 6 Local Expert
February 26
Excellent office, competent staff.
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Show business's response
Alex Bor
Level 10 Local Expert
December 2, 2020
Чисто, уютно, весьма приятная девушка на кассе, помогла очень. Выбор телефонов есть, хоть и средний - небольшой павильон. Попали на акцию, купили нужный смартфон по очень хорошей цене. Поэтому 5 и за сервис,и за акцию.