We all know how things are with the quality of communication and Internet in our country, I chose MTS, because I think they are a little better than all our worst operators, at one time they managed to build their 3G stations, considering how many 4G stations are currently loaded outside the city, quite an alternative, although far from ideal, but ...other 3G operators have a worse network development
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Show business's response
Татьяна Болтрукевич
Level 4 Local Expert
December 22, 2023
A terrible attitude towards new subscribers, when they came to the counter, they took their passport and began to serve another customer, whose purchase was more, without apologizing or reacting to comments, with the words "it happens"
A boorish attitude, after which I definitely will not apply to this institution.
Teach your employees how to communicate with people!
Of the three people working in this salon, one of them ruined all the work of the sweetly smiling two people.
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2
Show business's response
Алина Х.
Level 3 Local Expert
February 5, 2023
We visited the MTS center on February 5 at 26 Korzhenevsky Street. Unfortunately, we were met by an employee who has no idea what customer orientation is and is completely devoid of the desire to help. In front of us, she refused to help an elderly man install the application with the words "download it yourself, I won't do it." We were asked the rhetorical question "how did you make such a mistake?". The assessment and feedback are addressed to the employee.