Mts
Business hours
Closed until tomorrow
Directions
Niamiga
330 m
Zamčyšča
24 m
Information verified by owner
91 review
August 20
We came to Minsk to see the city and its sights, and we needed a connection. We decided to go to this communication salon, asked about the SIM cards, the young man asked us about the passport and the face changed from a friendly expression to an arrogant one as soon as he found out that we had a Russian passport, he threw something at us on a piece of paper without really explaining anything. Then he communicated in a strange manner, a person of non-traditional orientation. The robot's plate jammed, he began to aggressively offer various goods, but at first he did not react to our calm answers that at the moment we only need SIM cards. He did not answer questions about communication. After that, he generally said that he would not listen to us and would not serve us. This is the first time I 've seen such rudeness .
See original · Русский
2
1
August 23
We were in the salon on the 20th, disgusting service of a young man with foundation on his face (I did not remember the name).
We needed to issue an eSIM, the employee started saying that it was easier to pull out our SIM cards and install new ones, that the eSIM registration would take 40 minutes each. He behaved extremely inappropriately, shouting that the whole queue would curse us and we were making life difficult for everyone. As a result, they spent a maximum of 15 minutes on two SIM cards, and the salon lost at least two customers, because, of course, it's not a thrill to wait more than an hour and this is purely due to misinformation and laziness of the employee.
Also, the employee immediately said that he would not help in any way with the phones and we ourselves would have to press everything (customer orientation).
Also, a very strange method of additional sales was chosen: I told each client that since I was making out SIM cards for you, buy something, help fulfill the plan.
See original · Русский
3
1
August 6
The guy who works here, Eugenio, is very nice and fast. The problem is with MTS directors who smoke their cigars somewhere and cannot order a system that reads the passport chip and instantly prepares a SIM contract. We are still in the Stone Age. I suggest that the president of MTS send this guy to work in management, and put the director in the store to serve customers.
See original · Русский