We had a rest since August 26 for 2 weeks .Recently arrived from vacation room 1332 I liked everything.I was energized with positive energy. Food: upon arrival, take a plate and put everything in small portions to taste what is delicious for you and what is not, sauces too. Barbecue in nature, chicken, fish, everything was very tasty.I often read in the reviews that if you don't come, someone didn't have food..a lot of food...you can come at closing time, you will be fed and everything will be fried Number:the hotel is tired, not new, as indicated on the websites.But they are straightened, repaired and tinted. The rooms were cleaned every day.There is toilet paper :)).Always.The air conditioner was working. always. There is something to compare, we have always been in the top five, so we were pleasantly surprised Reception.God forbid you come up with a disgruntled face.The manager and the administration are already running there to solve your problems.Even if you just didn't get up from that leg.Just take a phone with a translator with you All questions were solved, something happened at a friend's place, they came and fixed it. There were no cockroaches in our room personally.But I heard that even they are in the top five, for them they are probably pets. There is no disco.It 's a poor country there .There is no electricity.There is a stage where a permanent show performed tricks.Then they invited me to a disco by the pool. We danced and had fun.everything all right The only thing is that guests came by who complained about the music and almost turned off the music.We had to run to the reception to beg for music. One more time, a DJ snapped at me when I said that everything was okay, the hotel administration allowed me to turn on the music, he turned off everything, screamed something, I was a little shocked. I thought he would throw the column right at me))) And it's so fun))) Beach.clean.luxurious.the best.awesome.warm.unforgettable.The mogic Cocktails.I didn't drink high-grade cocktails in such heat, because personally, then the next day comes stupidly.)I was drinking beer .It's good from the bottle.But if I asked for something, they did it to me.The rum is good.In Turkey, on day 5, I would have already leaned back. Animation understands and speaks Russian At least he's trying Towels were changed all the time.there is a beach one too. Trouble: when you are already on vacation in Chile for the last week, minor thefts may occur.I left my bag with my phone and glasses.The administration found the bag .which I am very grateful for!!!! ..But I lost my money there...I didn't count it in front of him, but I was short of 20 bucks..Also, right at the check-out, you hand over a thermocup to the storage room. Just get started The mir card is not accepted at the airport In general, Cubans are very friendly people, they are waiting for us, they always make us happy in a positive way Cuba is not comparable to anything, of course

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Antonio S.

Level 3 Local Expert

Positive: Beautiful beach, ocean. There are always enough sun loungers to lie down and admire the ocean. The beach is clean, without rocks and sticks. There are no corals. The beach is equipped with a volleyball net. In the morning, while the sun is not scorching, the animators invite everyone to play volleyball. There are relaxation group classes in the water and on the beach. Sand darts. The hotel is normal, you can live. The room has an iron, ironing board, hair dryer, refrigerator (empty), air conditioning, TV (not watched), coffee machine (no coffee), safe. The territory of the hotel is well maintained. The animation works well, there is always some entertainment for the hotel guests. The rum in the bars is good, drink as much as you want. They pour into glasses without any problems. The coffee is delicious, you can always wash down a tasteless lunch with delicious coffee. The staff in bars and canteens is normal and adequate. A beach towel can be obtained without problems at the central pool. You can also take tennis rackets there (all for free). Minuses: Upon arrival, I would like to get more information about the hotel, what is possible, what is not. The guide from pegasus came to the hotel only to sell paid excursions. In general, a useless guide and no information. The hotel is not like in the photos. In the photo, even the food is present and the tablecloths are on the shelves. There are a lot of cockroaches from the dining room. Sometimes I wanted to get up and leave when they were already climbing on their feet and on the table. Cockroaches crawl over salad and food. It's scary to imagine what happens in the kitchen at night. We were drinking coffee near a coffee shop, cockroaches were running right on the tables. Only pasta, meat and rice are served in the dining room (breakfast, lunch and dinner). There is no sauce at all. It is absolutely impossible to eat dry meat without sauce. On the last day, when they began to move out, they brought a large plate of sauce, something like mayonnaise. There is not always lemonade, the syrup is not replenished periodically. Once there were pancakes for breakfast, and then every day only eggs. There is not always cheese or sausage. There hasn't been anything to eat in the last few days. I'm out of meat. Again, there are problems with the supply of products. Bread is only for breakfast. There are no confectionery products at all, but there is ice cream, very tasty. Ice cream is only available for lunch and dinner. The waiters give you a spoon, you have to ask. Sometimes they can give you a fork. They pretend to be fools. I thought that I would make myself a salad similar to caesar, but alas. No sauce. Chicken is extremely rare. The national dish of Cuba is rice. You will eat it every day. Rice, pasta, meat, eggs, sausage, cheese. The rest is all vegetables. A lot of cabbage and all sorts of zucchini with eggplant, there are beans. The whole diet will be the same every day. There is very little variety from fruits. Fruits are not sweet. The staff in the dining room hide glasses so that you turn to them more often and leave tips. I tried beer, it's very similar to the usual beer-flavored syrup. Signing up for a restaurant is a separate case. The food there is almost the same as in the dining room, only there is no such noise and cockroaches. You need to sign up at 9:30 in the morning. One day I came at 8:30, took a coffee, sat waiting for the recording. People came to record, I skipped them to calmly finish my coffee, as a result, they refused to record me, they said that there were no more places. There weren't a lot of people on the record. There are 3 restaurants on record: Cuban cuisine, international and pizzeria. We wanted a pizzeria, but it doesn't work. The hotel is normal, but not chic either. As soon as we arrived at the room, there was cleaning for two days, then they just hammered us. Sweets and chocolates were left for the cleaner every day, apparently she was already tired of eating sweets. Water and toilet paper were no longer brought, we had to look for a cleaning cart and ask for paper with water. The bins in the room were all filled with garbage. They even sent a piece of paper to our door saying "do not disturb, do not clean" so as not to clean the room. In the room, after lunch, you will not be able to take a nap for a couple of hours. Loud bass and music are hitting your ears. Earplugs won't save you. In the evening from 21:00-00:00 it is also very noisy. It's not worth going into the sun during the day, it burns wildly, you can only doze off. You can easily get a tan in the shade on a sun lounger on the beach. The daytime sun is very harmful. There are ticks on site. I found a tick that bit into my leg. When they bought the ticket, they said that insurance was already included in the price. We decided to contact the insurance company. They said that the hotel takes a deductible of $ 30, otherwise no help will be provided. Considering that there might not be enough money for emergency care. I asked the insurance company if the tick would be tested for inciphalitis? To which they replied that the tick is absolutely healthy, they do not conduct such a study. The $30 deductible is valid only for one person and for 1 insured event. The hotel can open a tick breeding business. How else can you make money from tourists? For any other accident, even through the fault of the hotel, you will have to pay the $30 deductible again. Even a stupid cut on the finger to process. No one will give you first aid for free. Mosquitoes bite painfully, then big red blisters pop out. Molesters want to go back and forth along the beach. They are trying to soar whatever it is. They are very annoying, they do not allow you to walk and relax. We bought an excursion to Havana for $ 75 per person. I didn't like Havana because it was too aggressive. He pestered me a lot. All they need is money. The people are very hungry. It is not worth going into narrow alleys alone, even in broad daylight. A policeman accosted me once, said the whole word bank bank go, barely fought him off. I pretended to be a fool and said that the bus was waiting for me, I had to go. The Cuban airport is terrible. There are very few guards. I went to the bathroom to change from shorts to pants. The cleaning lady followed me straight to the toilet. I stood with my back to the cleaner and did not see her, but she watched me where I kept the money, in which pockets, where I put it. When I saw her, I didn't like it. I started to go out, she blocked my way and demanded money. He said "No!" to her and circled her arm. I would have done better, otherwise the toilet was very dirty. Upon arrival home, I found stains on my pants and T-shirt, someone spat from behind. Comment: I've been to Cuba, checked the box. I don't want to go there anymore. I got more negativity from the rest. Yes, the ocean is very cool, I would never like to leave the beach at all. But the attitude towards tourists is just terrible. A bunch of ransomware. It's not worth judging the whole country by bad people, but extortion of money should be stopped. Are all Cubans like that? They wanted to book a room with an ocean view, the hotel Adm. did not give such a room. The ocean is close, but it is almost invisible because of the palm trees. So there is no difference at all. To the doctor, after removing the tick, they brought a small present in the form of chocolates and sweets. On departure, I wanted to bring some money for tea. I asked them to help me weigh my suitcase. I explained to them that I wanted to weigh myself 2 times. Once with a suitcase and the second time without. Refusal. Like go to the airport there and weigh yourself. And they offered me to buy more rum inside the hotel, which I couldn't do. I had to check the weight of the suitcase. All the hotels belong to the military, as the guide told us. I think the country smacks of dictatorship rather than socialism. There is oil, there is nickel, there is gas, there is sulfur. It is not clear why the country is poor. Tips everywhere require a lot. Souvenirs were bought at the duty free, at the airport, there is not much choice there, but there is. Prices for souvenirs are different. Something in duty free is cheaper than in a hotel, and something is more expensive. Magnets in a plastic bag are $2. Figurines 10-15. Havana club rum for 7 years 700ml -30$, 1L – 35 $. You only need euros to pay for tours and excursions, that's how pegasus came up with it. Everything else is in dollars. Be sure to bring food, bars, chocolates, nuts. They saved us so they wouldn't go crazy. And you can give your soul for BP. The planes are old, it was a little scary to fly. Everything groans and vibrates strangely. They are fed on the plane 1 time, after 3 hours after takeoff. Take care of the charging, you will not be able to charge the phone. The plane fills up according to the maximum, 600 people approximately. You will not be lucky if you sit next to the children. If you get a gastronomic orgasm from eating, then you are not here. If you want to lose weight, then you are in the right place) In principle, why complain about 210k? Add more money and go somewhere else. My advice to you. I tell my friends about Cuba.. Everyone is in shock. We flew to Moscow, immediately ran with my wife to a cafe to eat grief.

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Алла

Level 6 Local Expert

We did not fly to Cuba for a vacation for the service. I was interested in the ocean. And we were not disappointed! You need to see this splendor at least once in your life! Water is fresh milk both day and night. Transparency. Due to the salinity, the water holds the body well on the surface and you can swim far from the shore without any fatigue! The hotel is ordinary. The food is like in all hotels in Cuba. Fruits, an omelet for breakfast, lots of juices, cheese and sausage....you will definitely not stay hungry. The staff is friendly, but they hardly speak Russian.

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