She signed up to prepare for the CE in English. I called, the girl answered and scheduled a lesson with the teacher for Saturday. Then the process was repeated, but there was already another teacher there. We agreed on a misunderstanding with each other and agreed to a contract. I gave my parents' details. They replied that they were supposed to get a call back, but no one called. I asked the girl, she replied that no one picked up the phone. Then I began to clarify where, where and when to come with my parents about the contract. She started reading my messages on Viber, but did not respond. She asked the same questions again. Now they began to ignore me directly, without even reading my messages