Nbu
58 reviews
August 1, 2024
NationalThe bank is located in the city center, a chic three-storey building. It is equipped with the latest technologies. It was 30.07., it was hot, and it was cool and pleasant in the bank building. The staff is friendly. All the amenities for customers have been created. Clean, neat. They work quickly and accurately. There are no complaints at all.
See original · Русский
2
April 1
It is located in the city center, so 1 star, as well as 0 stars, got a queue at the cash register for individuals, and there they themselves unwound the queue and waited for the driest customers, skipping legal entities along the way, and plus tanish-bilish also has 16 operators (in front of my eyes there was a queue that costs me after 50 people) I am very dissatisfied with the bank's service, respect for individuals 0
See original · Русский
November 14, 2024
Feedback:
The NBU Bank left mixed impressions. The reception is working well – the staff are polite and help with orientation. However, there are a number of significant drawbacks. Firstly, not all cash registers are working, which is why the waiting time increases significantly. In addition, some customers are allowed to skip the queue, which causes dissatisfaction among other visitors. Unfortunately, some employees behave quite rudely, which leaves a negative impression. In general, there is something to work on to improve the level of service in the bank.
See original · Русский
April 16
The work is not boiling at all)) during easy customer service, they may be distracted by personal conversations, mobile phone conversations, going somewhere... they tried to change the currency three times, and only the third time was successful; only an hour of waiting, although they left for Bukhara that day and came to the opening
See original · Русский
April 22
from 13-00 to 14-00 - lunch break
is crowded
, the staff is attentive and helpful
PS: "Money changers" offer the best exchange rate of RUB / sum.
See original · Русский
May 30, 2024
Of the advantages, it seems to me that a more or less good bank compared to other banks in Uzbekistan, but even that is terrible!!!!! The operators treat the customer terribly. Especially the first girl operator. I went to the bank at 9 a.m. It seems that they should work with 9, out of 6 operators, only 2 are on site and they do not accept them. By 9:30 they started accepting, the queue was 35, but I waited an hour and a half. Then I came to the operator, it turns out that their system does not work!!!! Bullying (I note that all operators do it to their close friends without waiting in line!! And others need a queue ticket!!) we live in the 21st century (the age of innovation and artificial intelligence, but our people have to wait in line for 2-3 hours at least). I do not know if the directors of the bank read this, if so. Before the reform, it is impossible to tolerate it. Other banks are even worse. I advise you to create a possible queue online through the application with an approximate indication of the time!!!
See original · Русский
3
March 17
Get ready to stand in line for at least 2 hours. Grab a snack and water. Everyone climbs up without waiting in line. If there is a hell on earth, then this is NBU Bank
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1
January 30
When there is not a single operator on duty at lunchtime, every single employee comes out at lunchtime.
And the bank's client has to wait an hour.
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2
September 14, 2023
The most terrible bank. I opened an account 20206, joyfully went home. Money has arrived, the application is not about anything, money cannot be withdrawn from the account, only to come to the bank and inside the application it is not how not to spend it (( I decided to change the bank and went. I took a ticket to the queue from 2 o'clock to 17:30 at the bank, I sagged. It turns out that they are standing at the window, they are accepted without a queue, because many see the queue and leave and empty seats remain. My turn was 334 , there was a 156 turn at the moment . Okay, I've been sitting like a good girl. My turn came, I was sent to another operator, then another to another, I returned to the first one, they tell me we will do well. They do it in 2 minutes, I go to the cashier, they give money to everyone at the cashier, they tell me the cashier is closed. I was shocked when the cash register opened at 5, but they still gave it to everyone until 5:30, but not to me. As a result, I had to come on the trail. Day. In the morning. They did it for me quickly, I took the money. I go up to the cashier , they're sitting there like damn angry dogs , they don't want to bother me again, they send me to the cashier 20, there I wait for another queue, then they give me money. I am relieved to leave so that THEY will NEVER COME BACK!!!!!!
See original · Русский
3
March 29, 2023
A very pleasant impression remained. We changed the currency at the cash desk - the service is beyond praise. The employees speak Russian well, explained everything in an accessible way, and answered all questions exhaustively. They are very friendly and friendly.
See original · Русский
March 11
The service has improved and I liked it
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January 28
The currencies sold by the bank are not recognized by themselves when buying👎
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1
February 2
The most trusted bank 👍🏻 I trust myself
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April 6
There are a lot of people waiting a long time
See original · Русский
January 9, 2024
The service staff simply ignores their customers. The operators are not coping with their duties. It is not known where the authorities are looking.
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3
March 16
Everything is fine, but the queues are terrible
See original · Русский
1
July 7, 2022
The staff is working perfectly, but they have few operators and a lot of people in line. You can expect your contribution point for almost 2 hours. It is faster to open a card for a maximum of 30 minutes to wait in line, or even your turn will come in 1 minute. The polite operator issues the card. By the way, it's great that they have a toilet for customers.
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1
November 10, 2023
The service, order and the treatment of cashiers with the client is in an extremely deplorable state.
Many citizens gather in front of the cashier, despite the fact that the system works, in which case the cashier sends them to other cashiers, and this situation is repeated.
See original · O‘zbek
3
February 19
Everything is at the highest level
See original · Русский
1
November 9, 2022
Long queues. Maybe you need to add windows? The employees are all polite, explain in detail what is unclear. I witnessed how the staff served foreign guests in excellent English. Well done.
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June 17, 2022
Hello. First of all, you need to be able to handle, serve, and still raise the rating of the bank. Here is one example; a client came to the bank and said that he has 100,000 rubles and he wants to transfer this money to a friend's account (to a bank card or to a bank) located in Moscow. But he was refused. Because the bank will not be able to transfer rubles. And why? We don 't know . to transfer rubles, the client must first exchange rubles for amounts at the bank's exchange rate, and then he must exchange the amounts for dollars. And then the bank will transfer dollars, then these dollars will be sent to the client in Moscow in rubles. Here is such a long and painful operation of the bank on currency.
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3
March 17
The quality of Service is good.
See original · O‘zbek
1
January 8
Queues juyam kòp
See original · O‘zbek
1
1
March 18
The queue is unclear
See original · Русский
1
March 27
There are always queues, the service should be a little faster!
See original · Русский
October 15, 2022
There is information on the site that a non-resident can issue a visa card for 2000000 soums, in fact, the bank says- literally, what are you talking about?, the last time it was in March, in general, citizens of the Russian Federation do not be fooled, no one and nothing in this country will issue to you
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2
January 25, 2024
Very bad there is no service at all, I did not think nbu such a bank employees work very slowly
See original · Русский
3
October 26, 2022
ATMs are not working properly, I can't deposit money!
The bank itself is not very organized! I think this is how we will grow and develop! I hope everything will be for the best!
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September 26, 2022
There was an international transfer, in dollars, I came to the bank to get money, and they told me you can only get your money in soums!
Two more girls at the reception who are as reluctant as possible to answer your questions! (((
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3
June 2, 2022
The service is not bad.But it's the only bank I trust because it's not completely private.Good annual interest rates on long-term deposits this year.Maybe the interest rates are higher in other banks, but it's somehow more reliable here
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February 22
The best bank
See original · Русский
1
May 11, 2022
The best bank in banking services other than credit. Only those who have good friends or good money can get a loan here, if you do not believe, just contact them and they will politely and truthfully refuse you.
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2
1
August 26, 2024
Service 1 out of 10
See original · Русский
2
March 27
Bank No1
See original · Русский
January 30, 2022
A great bank. The interior and service are excellent. Everything is clean and tidy. There are ATMs on the street.
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1
1
April 18, 2020
A terrible bank .the staff is selected in 85% of the uneducated people of all sorts of daddy's or mom's children with a lack of knowledge and skills in their field.pretentious people . A bank of limited and uncultured people. I do not know who and how pushes them there, but the lawlessness is complete.You have to sit in queues for 3 hours.money is disappearing from the accounts. Be very careful and check the accounts regularly.without depositors, they are by and large no one, but such disrespectful communication behavior towards customers is amazing.
Online banking is regularly stupid.to clarify the circumstances, you always have to visit the bank and get on your nerves.the support service is more like a help desk, but at the same time it is not possible to solve any point in the function of the bank. There is an endless series of switching from specialist to specialist , and in the end you have to go to the bank for every little thing.
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6
1
February 7, 2022
A terrible bank. They do not work with clients, they are always busy with their own business.
It's been a month since we opened an account at this bank, since we can't get a terminal for payment cards. He promises everything for tomorrow.
We'll switch to another bank tomorrow.
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2
2
July 4, 2022
There is always a huge queue and employees communicate with customers as if they are not supposed to serve visitors, but on the contrary, visitors owe them something
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3
June 30, 2022
The queue has been there since the morning! There are smart guys who create a live queue without a ticket! I stood for 2 hours to change the money!
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3
January 10, 2024
Does it work with the operator Uzi silada? Does not answer
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1
June 6, 2023
Terrible, it's better not to contact the bank.!
See original · Русский
2
January 18, 2022
The staff is nice and helpful. We are always ready to help.
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1
1
December 4, 2020
I often visit as needed. There are a lot of people. The staff serve you normally. The bank's clients lack a culture of communication and behavior in public places.
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3
1
February 12, 2021
Terrible employees, their eyes don't burn just to spend time. They're rude, they go about their business, they don't give a damn about customers. Sit and wait for your turn forever. I do not recommend it
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7
July 4, 2022
It can't cope with the flow of people. That's why I was always in a hurry.
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2
April 26, 2022
At the moment, the most convenient bank for payments, withdrawals, etc.
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3
December 31, 2019
They changed money.Cashiers 2 are so slow that even we began to feel quiet indignation, but the most amazing thing was waiting ahead!There were no usual toilets in the toilet!Faience holes !I haven't seen this for a long time, especially in a public place-a bank!Impressed forever!
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4
1
November 2, 2020
The bank, like other banks, is not customer-oriented, they can be rude and you should not expect a normal attitude towards the client. The support service is rude and not competent.
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4
February 20, 2022
Fast staff courtesy
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1
1
February 11, 2022
The facade part of the building "windows" is dirty
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1
1