For the first time I turned to the Navien service center and was just stunned)) I bought the boiler more than 2 years ago and it is still under warranty.
I called Kabanbai Batyr 260a and that's what they answered me...
I live in Mukhametzhan Tuimebayeva, it's 10 km from the edge of the city and 21 km from the center. They said that the check-out and diagnostics are free, but in my case, the check-out will be paid.
After 10 minutes, they called back and said that they were not making a trip to my village. That's it! Probably it is necessary to remove the boiler and take it for diagnostics. But when they sold, they did not warn that they would serve only in the city.
Maybe there are masters who do not work in the Navien service?
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1
Ажарлым Адылова
Level 2 Local Expert
October 31
Service and maintenance in general 0 even -0 the company is overrated
Do not buy Navien boilers if you do not want to wait for the master indefinitely
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Александр Ваганов
Level 16 Local Expert
November 8, 2023
The official representative of the Korean factory Navien.
They sell the goods at a good price.
There is its own service department.
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Рауан С.
Level 4 Local Expert
December 13, 2023
Excellent store, well advised.
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756743 жанбакиев
Level 2 Local Expert
October 2, 2023
the service is zero. there is not even a phone connection with them.
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1
Тлекбай Идрисов
Level 5 Local Expert
June 20
Cool!!!
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Anonymous review
May 1, 2020
a wide selection of boilers! the experts know everything.