We visited the restaurant for a gastrofest. I really liked the set, everything is delicious, fresh and only cooked, very polite staff. Surprisingly, the waiting for the dishes was quite fast, despite the workload. The place is cozy, it's good that we started our work again!
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1
Ирина Антоненко
Level 3 Local Expert
November 15
We visited this place as part of the Gastrofest. We were pleasantly surprised by both the service and the cuisine. The waiter Victor, who served us, showed attention, politeness and speed in serving dishes. Everything was hot and the wait was no more than 10 minutes. If this remains the case after the Gastrofest, then we will come more than once. Thank you for a pleasant time.
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1
Иван
Level 14 Local Expert
November 7
I recently visited the Nino restaurant, which finally reopened after a long closure. Unfortunately, our experience turned out to be extremely negative.
From the very beginning, we were informed that the waiting time for hot dishes would be 40-45 minutes. We accepted this, but as it turned out, waiting is not the only problem. When we arrived, we sat down at a table, but no one brought the menu. It took about 15 minutes, and I had to call the waiter myself, although other customers who came later than us had already started receiving service.
When we finally chose the dishes, it turned out that many of the items were unavailable. The waiter explained that they just can't cook them at the moment. Nevertheless, we placed an order and started waiting. The waiting time dragged on to an hour and 10 minutes, and during this time two other waiters came up to us and asked if we were ready to place an order. It seems strange that they didn't know that we had already made it.
After this long period, I went to the checkout myself to find out when we could receive our order. To which they replied that they might need to wait another 30 minutes. This has already crossed all boundaries.
I have never seen such an amateurish and neglectful attitude towards guests. As a result, having wasted a lot of time, we left hungry and disappointed. It is a pity that instead of a pleasant visit, we got a spoiled mood.