My wife Tamara and I regularly use the services of Novaya Pochta. I am pleasantly surprised by the attentiveness and courtesy of the staff, especially Goli-Ogly Alexander. In a conflict situation of non-conformity of goods ordered from Kiev, he was on our side and patiently "sorted out" the money issue.(I turned on the playback of the recording of the moment of reception, showed it to all employees, issued a bunch of documents) For which we are very grateful to him. Well done!