Dom Oma

Rating 4.7
11027 ratings
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2842 reviews

Level 5 Local Expert
October 3, 2024
Today, i.e. on October 03, 2024, I repeatedly tried to call the OM store on Kamennogorskaya Street, and silence answered. The employee who answers the calls in the OMA store chain tried to connect with the rental department, but nothing happened. This begs the question - who works in the OMA store chain and for whom, if this is how the work is organized. And besides, your virtual assistant does not respond clearly in a hoarse voice. That's where it all starts.
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Level 11 Local Expert
May 11
A great building materials store, you can always find what you need.
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Level 7 Local Expert
November 13, 2024
The store is not bad.A large selection of various products.It is often difficult to find a consultant to help you choose.
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Level 9 Local Expert
May 25
The prices of the goods are too high. I ordered delivery - it was a terrible horror, the courier unloaded my order right on the street on the road, without giving me the opportunity to check. I was just in shock.
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Level 4 Local Expert
February 11
The staff is well served! There are often discounts! Thank you very much!
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Level 3 Local Expert
March 26
Cool hardware store near the house. You'll find everything you need in it.
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Level 10 Local Expert
March 27
Not the most successful store in the chain. It's kind of loaded and there's not much choice. Plus, the staff doesn't seem to be up to you all the time.
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Level 8 Local Expert
September 26, 2024
A good store, just a huge assortment of goods, it's always crowded. The prices are average, but the shares are only for obscure goods from dubious manufacturers.
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Level 7 Local Expert
April 30
A large hardware store with millions of products for every taste and budget.
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Level 7 Local Expert
August 3, 2024
The store's assortment is large, the prices do not bite. I give 5 stars for the service and assortment. I am happy with my purchases and recommend you to visit.
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Level 7 Local Expert
May 13, 2024
A great store.Everything you need for construction , cottages, repairs can be found.It is convenient that there is a delivery, although only to the entrance, but it still makes it easier.You can rent a trailer, arrange installments in general, there are some advantages.
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Level 9 Local Expert
May 4
It's a great store, the only thing one consultant doesn't know is that you can unpack some goods: levels, stairs, and so on FOR INSPECTION, BECAUSE IT'S SHIPPING PACKAGING)])])]. the cashiers are very courteous and intelligent! Convenient location and extensive work schedule! I would also duplicate the silicone and foam guns between the departments in the end of the painters and tools
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Level 7 Local Expert
June 17, 2024
In general, the store is quite good, there is a necessary choice. However, it is worth a lot of effort to reach the service staff. Especially those who need to be called with a bell button - the wait can last indefinitely:(. I had to go to another Oma store, where this issue was resolved more quickly.
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Level 3 Local Expert
March 1
A great store if you have a lot of money, everything you need is not there. Otherwise, everything is fine.
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Level 8 Local Expert
December 6, 2024
I bought a toilet bowl, sold it without any problems, the parking lot is packed with office workers during the day, the consultants are normal, the assortment is small
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Level 6 Local Expert
April 18
Most of them have everything for housekeeping and repairs, the prices are reasonable
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Level 21 Local Expert
June 5, 2023
Convenient store, large selection of goods, different companies, price range, responsive staff, helped with the selection of goods, even security guards)) there are promotions and discounts. Convenient location, you can get there by car and by public transport.
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Level 9 Local Expert
November 10, 2024
A great store to buy something for repair and construction work when there is no time to look... in principle, there is almost everything there
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Level 4 Local Expert
March 28
Gardening supplies are very scarce, so you have to go to Kamennaya Gorka.I prefer him.
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Level 10 Local Expert
July 12, 2024
I visit the market all the time. Parking, an exchanger is available. The product range is quite wide. There are consultants. Satisfied.
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Level 8 Local Expert
December 4, 2024
This store has helped out more than once, a very large assortment of materials, tools and consumables, there are also many little things for the home and household
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Level 9 Local Expert
August 9, 2024
Good store, friendly consultants, excellent assortment, large convenient Parking
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Level 6 Local Expert
March 21, 2024
I especially liked the Personal Manager program. If the renovation is in progress, it will be an excellent choice. Questions in all areas of repair will be solved by one person. Or he will tell a colleague. Everyone is very friendly.
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Level 3 Local Expert
August 25, 2023
A wonderful store,,variety and frequent discounts are pleasantly pleasing!!! The attentive and professional staff will always tell you and recommend what you need!!! Thanks!
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Level 14 Local Expert
June 11, 2023
A good store, a large selection of goods. But recently there have been fewer positions - equipment for cottages (lawn mowers, trimmers, cultivators), very few cable and wire products. It would be necessary to work on the quality of service-very often sellers do not get through, information has to be pulled out with ticks. The most excellent sellers are in varnishes and paints.
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Level 9 Local Expert
March 16
A great store, I bought a Kercher vacuum cleaner, we came home missing the nozzle, and the next day we completed it without any problems.
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Level 9 Local Expert
September 16, 2024
Prices for some products are of course too high, sometimes you have to wait a long time for a consultant. The choice is very huge for some positions. In the warehouse, when the goods are delivered, some kind of overlays mainly occur (well, almost like everywhere else).
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Level 4 Local Expert
July 14, 2022
Oma on Vaneeva 38. Advantages: a sufficient selection of goods (the main items needed in regular repairs are almost always available); convenient location for chizhevka / serebryanka; their marketing is pleasing, especially promotions and a bonus program. Cons: sometimes there are problems with the staff (plumbing, tools department) or I'm so lucky; the problem with the price tags for promotional goods (according to the price tag of the tavar on the stock, I compared the barcode on the price tag and the product, but you punch - there is no stock); although the choice is quite wide, but there are no certain positions, or they are presented only one low-budget manufacturer (example: step drills are only youtools, and they are plasticine; a telescopic handle for a roller is also only a deshman in a single copy; tees for MP only up to size 20, but damn guys 26 is also needed); well, the general price tag for goods above the market, it is only necessary to buy there on promotions/ discounts.
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Level 7 Local Expert
September 5, 2024
a very large hardware store. The prices are pleasant, the consultation was wonderful, the delivery is present
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Level 7 Local Expert
March 5
Good store, large selection of goods, convenient Parking
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Level 8 Local Expert
May 3, 2024
A good store, there is everything you need for repairs or small consumables like light bulbs, etc. the only thing that disappoints is the range of batteries, but these are small things against the background of other advantages)
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Level 7 Local Expert
September 22, 2024
We were impressed by the consultants in the plumbing department: they told us everything intelligently and suggested it. Zhenshchyn's communication skills at the checkout wish the best ((
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Level 4 Local Expert
May 10, 2024
A huge and relevant selection of goods, a wonderful team and a good level of Service.Promotions and discounts make the purchase pleasant.
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Level 5 Local Expert
May 9, 2024
Not a bad store. I've been there more than once. Goods are constantly being swapped. It's not very pleasant, but in general it's not cretic. Many thanks to the paint department, they helped in choosing the right paint👍
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Level 5 Local Expert
September 23, 2024
I have been to this store 2 times and both times I waited for the seller in the plumbing department for 20 minutes, I did not wait, although I pressed the button and asked consultants from other departments, so I cannot say the real waiting time. Also, the store is not friendly with logic, in a department where there is no way to take the goods yourself and a seller is definitely needed! In general, if you do not value your time, then you are here!
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Level 4 Local Expert
May 20, 2024
I charge 2 stars for the delivery! Extremely dissatisfied! Delivery from 18.00 to 23.00 we called in advance for the day, but no one arrived on the day of delivery, we ordered not to our home but to a new apartment as a result, my husband and I sat there for more than 4 hours so no one called back, well, you can call elementary, as a result we were at home at one o'clock in the morning it was early for everyone to go to work and the children were forced on other people, it didn't work out beautifully, there are no complaints about the store itself, the consultant super helped with the choice, the staff is polite, a huge selection... Well, we will think about big purchases, because we need delivery... Unfortunately, we are not satisfied with such delivery,
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Level 11 Local Expert
December 15, 2023
There is a fairly large selection of building materials and related products. But if you need advice, then you will catch the seller for a long time, no one is in a hurry to help you. Bonus - beautiful dishes, New Year's decor, a small garden center. For me, the Mainland is much cooler.
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Level 12 Local Expert
August 9, 2023
There is almost everything for ordinary cosmetic repairs, from tools to necessary materials. A good location for the residents of Serebryanka is within walking distance from the main hubs. I did not notice any special and visible shoals in the work of the store and therefore 5*
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Level 7 Local Expert
April 7
Too small for a large assortment. It's hard to find something yourself. The sellers are busy with something and are in no hurry to help.
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Level 5 Local Expert
September 8, 2024
The only construction hypermarket with adequate delivery (promptly, and up to the floor). Unlike others, where they offer to wait a week and then somehow think about how to lift the heavy delivery to the apartment.
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Level 8 Local Expert
May 16
The range is large, and it's always a challenge to find a department consultant. It's convenient that everything can be found in one place, but prices are often higher than market prices.
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Level 3 Local Expert
May 17, 2024
There are a lot of units for this store. The worst store in Belarus. What's online, what's offline. The attitude towards customers is not caring. They cannot bring goods from one store to another. They sent it from Serebryanka to Borovaya, like the product is available only there. I stood in the department for 25 minutes until the captured salesman appeared. Not available, 25% more expensive, do you want to order online? I can order from home myself, and not cross the city. Ordered — 3 days delivery is not fulfilled No. 861379). No one contacted me, I'm already silent that I didn't apologize. There are only laudatory reviews from bots on the site. Because a real person, even their employee, will not put above 2 out of 10. A separate topic is their sticker price tags, which are not removable, can only be cut with a grinder. But I will solve this problem soon by launching a flash mob. I closed the order 2 Reply Irina Irina 3 months ago Evaluation : I often visit the OMA store in Grodno, 91 Gorky Street. I always go shopping, convenient online store. Thanks for the excellent service. -1 Reply Dmitry Dmitry Reply to Irina 3 months ago What does the OMA store in Grodno at 91 Gorky Street have to do with the online store? 1 Reply Irina Irina Reply to Dmitry 1 month ago They write positive reviews to themselves , censored !!! Terrible online store! I do not recommend it to anyone 0 Reply Katerina Katerina 4 months ago Evaluation : Good afternoon. I would like to express my gratitude to Mikhail Krav for choosing an electric drill in the Oma store in Brest. He explained and helped in choosing the product very competently and in an accessible way. I will definitely return there again. -2 Reply Anastasia Anastasia 4 months ago Evaluation : She participated in the competition "keys to the apartment". I won a certificate. OMA sent it to the post office. I came to the OM shop on kamennaya gorka and couldn't use it because it's not active. The cashier sent it to the information center. The information center rudely replied that they could not help. The call center promised to help on 12/23/2023 and still haven't even called back. These are the gifts that OMA gives. Divorce. It is necessary to contact the Society for the protection of consumer rights because the OMA deceives and misleads people. They didn't even ask for forgiveness. 3 Reply Irina Irina Reply to Anastasia 1 month ago I read the first reviews I came across and I understand what a big mistake I made by ordering a product from the online store of om! Not only are they cheating, but there are no ends to be found! People don't buy anything here! 0 Reply Anna Anna 4 months ago Evaluation : I was pleasantly surprised by the service in the Oma store in Grodno in the paint department. Competent service, extensive consultation, assistance in selecting colors according to the sample. I express my gratitude to Inna, the seller of Trosko, this is a specialist with a capital letter. I will definitely return to this store again. Thank you for your hard work. -3 Reply Vasiliy Vasily 5 months ago Evaluation : This is the first time I am writing a review, but this is an egregious situation. Thanks for the advice to the young man on the left. This is the only employee who is really attentive and was ready to help! The rest of the four are useless from the word at all. About this in a little more detail… A very disgusting attitude towards customers. We are talking about employees in yellow vests (on the right). For a long time, they have been having side conversations, laughing loudly, answering questions with a grin (everything is worth it, look, what don't you see) and continue to communicate further or ignore them altogether. They pretend that there are no customers in the store at all. The horror! Although it is written on the vests (I will sell, help, advise). I am convinced that there should not be such employees in HYPERMARKET format stores! They are not only useless, but they will also scare away customers. + they also get paid for it. Kapets! I recommend to study the video surveillance for 11/30/2023 Starting at 17:00 plumbing zone The review refers to To the OMA store near the EXPOBEL market -1 Reply Dimon Dimon 6 months ago Evaluation : By advertising. They fund one thing. Not only is it out of stock, there is enough on the site! There is no problem with installments! As a result, only for cash and then only if we deliver it by someone else's delivery. The supposedly respected company does not have its own delivery service! It is not known how much money you need to pay for delivery. In a word, Sharashkin's office! 2 Reply Irina Irina Reply to Dimon 1 month ago Yes, they do not take a small payment for delivery , but not all the goods are delivered ! They 're cheating ! Not everything is packed in the warehouse! Check the goods, I found myself in such a situation, do not sign invoices without checking availability, everything is specially folded so that the courier does not want to waste time unpacking!!! And it's better not to buy anything at all in this online store!!!No goods, no money !!! 0 Reply Andrey Andrey 8 months ago Evaluation : We ordered an Electric dishwasher on August 21, 2023 through the shopping cart. He calls back from Om, they say they can deliver a new one from the store tomorrow (a showcase copy) or 10 days later from the supplier's warehouse. Oleg, the representative of the Oma, calls back and says that they can only bring the showcase version without packaging, or they need to wait another 10 days, then they will only be able to bring it. Of course, they chose to wait a little longer, but the new one is in the package. He calls back an hour later and says no, we won't bring it, the supplier's prices have risen. Take the showcase option with an additional 3.5 percent discount (taking into account the fact that a 4 percent discount has already been provided when placing an order through the shopping cart). We refuse and want a new car, as prices have already risen for all sellers on the market by this time. Senior manager Vadim from Omsk calls and offers an additional 8 percent discount and assures that the car is in perfect condition, without scratches and dents. As a result, a car is brought with a scratch inside, the condition is as if the dishes have already been washed in it, there is no gift Fairy and a dent on the side wall. I don't take the equipment to the Oma anymore, they will let me down. So as not to be unfounded: Order No. 697491 in the amount of 1686.7 BYN has been collected and is ready for delivery 3 Reply Pavel Pavel 10 months ago The real CENSORED store "OMA" at the address Minsk district, Borovlyansky village Council 97 (behind the Expobel shopping center) — bought a pool net for 28 rubles (the price tag was on the shelf and on the Internet), until I reached the cash register — the price tag was removed and they said that the net had risen to 38 rubles. It remains only to write thanks to them in the book of complaints and suggestions. Well, tell me, is the management of this store CENSORED? Screenshot 2023 06 20 14 44 24 365 com.android.chrome 135x300 4 Reply Sebastian Sebastian 1 year ago On 06.12.22, I ordered ceramic tiles from the online store with delivery to the region (the nearest delivery was on 18.12.22). Already being experienced, I know that they may not fulfill the order and therefore called the store on the 10th to make sure that the tiles were available. The answer was yes, the tiles are available (in the store on Borovaya Street, from which they are delivered to other cities). On 18.12.22, they call, on 18.12.22, 12 days! They are very sorry, the tiles are not available. "Oma", CENSORED!!! P.S. On 12/18/12, the cost of the tile is +50% 5 Reply Anastasia Anastasia 1 year ago A store in Mogilev. It is large in area and in assortment. According to certain items of the product range, it is the leader in the city market. Sellers are honestly trying, but it seems that they do not have time physically. It's not a cheap store at prices. The location is relatively convenient. But the competitors are not asleep, the store began to hand over a little. I won't tell you about the online store and delivery, they didn't use it. 0 Reply Yuri Yuri 1 year ago CENSORED service in the Grodno online store. They do not serve, but ignore. Both the order and the reminder. But a couple of years ago everything was different and good. To turn to them now is not to respect yourself. And I won't make any more orders myself, and I won't advise others. 2 Reply Lana Lana 1 year ago I would like to express my gratitude to the consultants of the OMA store on Kosareva Street in Gomel. They helped a lot with the choice of furniture fittings. Thank you so much. -1 Reply Sergei Sergei 2 years ago A good assortment and competent staff consultants -2 Reply Ivan Ivan 2 years ago I really like Om's store! I never compare prices, I don't chase discounts, the store's assortment and consultations with store staff are just on top! I recommend it! -2 Reply Yuri Yuri 2 years ago The store accepted the order on 03/18/12 (order 349745), but fulfilled it. The product was not reserved for the buyer, it was not clear for more than a week whether I was able to receive the ordered product. 9 days later, they called and reported that of the entire order, only the cheapest of the goods (wire) is available, and the rest is not, although at the moment most of the items are in stock and available for order. I consider such an attitude towards the buyer unacceptable and unworthy of such a trade organization. This appeal will be duplicated to the regulatory authorities. I've been making orders all the time, but I won't do it anymore and I don't advise anyone. 2 Reply nelly nelly 2 years ago This is the second and last time I turn to the services of the online store OM. The question, apparently, is to the creators of the site and about the quality of its support. The order was placed at 2.15 pm, that night. At the time of the order, all products were in stock., at the time of composing 10 hours, after — not anymore. At the final stage of the order formation, it was indicated that part of the order would be paid for with accumulated bonuses and this was visible in the final receipt, when talking with the center's operators, it turned out that the bonuses had disappeared somewhere. At the same stage, the delivery method was chosen by the courier, and the delivery amount was indicated — 5 rubles., I do not form it — it is put down automatically, during the conversation it turns out that this is another amount — 13 rubles. That was the end of our conversation with the operator and the order was canceled To be honest, we are not talking about any service, it looks like CENSORED. I tried to leave this review on the site of the online store OMA - it was not there. They didn't post it. We will look for opportunities in other places. 2 Reply Denisova Svetlana Denisova Svetlana 2 years ago OMA Minsk, 38 Vaneeva str. We shop in this store only because it is close to home. And every time I say that I won't go there anymore. Consultants are often not on site, the waiting time for the goods they are looking for in the warehouse is long, prices are not low. But what happened at the last purchase does not fit into my head. They searched for a consultant in the department of electrical goods for a long time, after a long search, the hall administrator brought a girl who had to turn off the lamp. Her phrase (exact quote): "Turn off the switch, otherwise I will be ELECTROCUTED… They didn't give CENSORED" How is this possible in a store in the capital?Dear OMA administration, do you recruit staff directly from CENSORED? 1 Reply Roller Roller 2 years ago A convenient store with an excellent assortment, which is in Minsk, which is in Gomel, I am well oriented in OMA -3 Reply dymont dymont 2 years ago The hob "Weissgauff HV640DS" was bought in Minsk at the Oma store on Borovaya Street. The warranty is 2 years. After 10 months, a crack was found (photo attached). The warranty period. The store does not recognize the defect. The warranty center considers an obvious crack to be a scratch. There is no argument. In fact, there is no guarantee. The glass is not of high quality — it cracks from heating. The product is not suitable for use. I strongly do not recommend it. 3 min 300x169 2 Reply Ilya Ilya 2 years ago A large beautiful store, a good assortment, reasonable prices! -3 Reply Home " Objects " Online resources " Online stores Have you noticed a mistake? Click Add an object Representative's office Question and answer Agreement and Rules Legislation Personal Data Processing Policy Public Agreement Services OTZOVIK BUY UNP 491626871 We carry out activities in the field of information technology, providing customers with a software license that allows them to attract customers and manage their reputation on the Network through automated modules. 34 Leave a comment! Write what you think about the article
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Level 7 Local Expert
January 6
Everything you need for repairs!!! Clean, cozy, spacious. Good and convenient parking. Friendly staff
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Level 3 Local Expert
July 25, 2024
I ordered the delivery of the goods in a certain time interval, since everyone is working. The courier calls: we will bring it around 17-00. I'm trying to understand why this is so, because we agreed before 14. Then no one may be at home, but the goods are needed. The courier's answer: you can refuse delivery, it will be delivered tomorrow. Great! As a result, I had to take time off from work to pick up my purchase. Question: then why specify at what time it is convenient to bring the goods???
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Level 10 Local Expert
November 2, 2024
A classic hardware store, the range of products differs from other stores, the price of some groups of products is higher.
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Level 7 Local Expert
July 2, 2024
A good store, a large selection of goods, both in terms of materials and tools, pleasant prices are lower in many positions than in other networks
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Level 5 Local Expert
March 21
There is everything, qualified staff, excellent prices
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Level 7 Local Expert
January 14, 2024
I changed the review today, before that there was one star that they were not worthy of. Now everything has changed, excellent staff, very pleased with the consultant who explained everything in detail to the smallest detail. There are no queues as before, of course there is not always a product, you need to ask and then they will help you find it. I'm giving you a 5 today, thank you.
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Level 8 Local Expert
April 12
It is very difficult to find a consultant, there are no price tags for many products and you have to run around looking for a consultant.
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Level 6 Local Expert
August 28, 2024
Excellent product selection!!! Everything for repair and more!!!! I recommend it!!! The sellers are super!!!!!
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