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Maps · Minsk · Consumer protection

Online potrebitel

6 reviews
Closed until 9:00 AM
+375 29 134-46-34
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Minsk, Karla Marksa Street, 15 • этаж 4
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Consumer protection Online potrebitel, Minsk, photo
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25
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6
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Hasn't been updated for a while
Взыскание задолженности
Помощь потребителю в возврате денежных средств за некачественный товар/услугу
10 Br
Консультирование в сфере защиты прав потребителей
Оказываем помощь в консультировании безвозмездно! Пишите, звоните - ответим на все интересующие вопросы в сфере защиты прав потребителя.
10 Br
Подготовка претензии и иных письменных обращений
Качественно и в срочном порядке подготовим письменную претензию, обратимся к продавцу/исполнителю с требованием, компетентно и грамотно указав соответствующие нормы законодательства.
10 Br
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View all products and services

Address

Minsk, Karla Marksa Street, 15этаж 4
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Directions

Contacts

+375 29 134-46-34
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Business hours

Closed until 9:00 AM
Schedule

Directions

Ploshcha Lienina
590 m
2
Ploshcha LieninaKupalawskajaKastrychnickaja
Valadarskaga
278 m
4
ValadarskagaMihajlawski skvierPraspiekt NiezaliezhnasciPloshcha NiezaliezhnasciKirava
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Features

Credit card payment
Possible with a dog
Petfriendly:allowed with all animals
Wheelchair accessible:Not available
Wheelchair accessibility:unavailable
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6 reviews

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Сергей Ш.
Level 2 Local Expert
February 18
We would like to express our great and sincere gratitude to Anna Borisovna Shilko, a representative of the Online Consumer Protection public association (Minsk, Chkalova St.). Like any consumer, we are faced with a violation of rights when ordering (manufacturing) low-quality goods. I couldn't influence the seller on my own, so I ignored him. Contacting the city executive committee in the department of trade and management also did not yield any results, the seller did not get in touch, and our problem was not solved. The city executive committee gave us the contacts of Anna Borisovna Shilko, a representative of the NGO Online Consumer Protection. We applied and were very satisfied with the quality of our legal advice. Very competently, in accordance with the legislation and legal norms, I carefully researched, studied all the information about our problem, and drafted a pre-trial claim and a statement of claim to be submitted to the court. I was always in touch, helped and supported with information. I handled the case competently and professionally in court, defended and defended our consumer interests. The conflict in court was resolved in our favor. We won the case. We were delighted with her work!!! If you are desperate and do not know how to proceed, we recommend that you contact Anna Borisovna Shilko. She is very competent, attentive, and responsible. A reliable assistant in the framework of consumer protection. Thank you for being there for me in a difficult situation!!!
See original · Русский
Наталия Гуковская
Level 2 Local Expert
November 25, 2025
Anna Borisovna is a professional in her field!!! I turned to negligent installers for help, and she helped me very quickly and competently. I didn't even have to bring the case to court.Thank you Anna Borisovna and your organization for helping ordinary people!!!
See original · Русский
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Мария Ермакович
Level 3 Local Expert
November 22, 2025
Anna Borisovna is a professional in her field.We were very pleased with her work.I recommend it to everyone!!!
See original · Русский
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