They promised to install ZEISS glasses in my new frame, absolutely all the details were initially agreed with the sales consultants. The amount was announced, taking into account the features of my frame (rimless) and the glasses themselves (with diopters, for working at a computer). A week or a week and a half later, when I came to the installation with a frame, I received another, higher voiced price and to my reasonable question: "How can this be?" I received an offer to talk to the "hostess". I had to come back next time. For the "next time" I received the THIRD price, even higher, but already from the mouth of the "hostess". To my reasonable remarks that the price could not rise so much for such a short time, the "hostess" began to complain that the prices of suppliers had increased, despite the fact that the same opened pair of lenses was being twisted in front of my nose all the time. At the end of a long story about her hard life, the "hostess" generally stated that she would not undertake the work, stating (literally): "To promise does not mean to get married!" and that I should apply for installation in the salon where I bought the frame, because her master, who will install the lenses, will have shaking hands! Amazing! The result: wasted time and nerves. But thank you for not taking up the work with your "shaking hands"!

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Елена Зуева

Level 12 Local Expert

I came to consult about glasses. And she came out with a gorgeous order. We picked up an excellent frame, photochromic lenses, and answered all questions. I was satisfied. The mood is great. Thanks!

See original · Русский

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