I really like this store, a wide selection of jewelry and friendly staff. I would like to highlight Julia's consultant, she easily helped me pick up earrings for a previously purchased ring, thank you very much, you are a miracle ❤
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Мария Хилькевич
Level 5 Local Expert
April 11
Customer orientation 0. The ability and ability to solve their own problems 0. A complaint to the director and managers, not to employees. The cost on display and the final cost of the product were significantly different. It turned out this already at the time of payment. "They didn't change it, they forgot it, they mixed it up, the wrong necklace." The director did not offer a solution to the problem, the excuses are the same. The result is that the difference between the real value and the value on the showcase will be paid by consultants. And I can't say that anyone apologized and reported it without reproaches. They offered to give me a box for 10 rubles)) I just felt sorry for the girls in a human way, although I could have gone all the way and would have been right. I DON'T RECOMMEND IT
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валерия г.
Level 2 Local Expert
January 13
The staff showed professionalism! It's great. They were looking for gold - plated rings . In other stores , they looked at us sympathetically , and said that gilded rings , namely men 's rings , did not exist . Having entered the oro and explained our needs , the staff showed us everything , told us about the care , and picked up the size . We quickly moved the required size from another store. And in the evening we were already with the rings we needed. There were no sympathetic looks , there was no attempt to convince us of the choice , but only a decent presentation with the pros and cons of the products . It is very cool! Thanks !