It seems like a place directly connected with the internal affairs bodies, everything should be strict, precise, and disciplined, but in this "institution" (other epithets do not come to mind) there is an absolute mess: no system, very slow staff, or the discrepancy between the number of employees and the flow of citizens and non-citizens applying. Many foreigners are legally required to contact this structure, the "face of the state," and what do they see? An absolute bureaucratic machine that rings, rattles, but does not move.…It is very unclear why such an important and serious body looks so ridiculous and farcical in the eyes of both citizens and guests of the country.…

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Дарья Д.

Level 5 Local Expert

I express my great gratitude to Shamelova Inessa Anatolyevna! A very understanding, humane employee. The passport and ID card were ready even before the deadline for expedited receipt. It seems to me that most of the negative reviews were written by mistake about the Minsk district department, there are really huge queues and a lot of dissatisfied people. In the OGIM of the Central district, I came both to the opening, and in the middle of the day, and at closing, there were never queues, a maximum of twenty minutes - and I am free. Competent, responsive and understanding staff)) Thanks!

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Гапур Нурджанов

Level 3 Local Expert

Hello, I wish you a happy new year! Dear state employees of the Migration Service! We didn't have time to submit and renew our passports, there was a lot of waiting today! Now what should we do? Give us some advice, please, please, please!!!

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