Hello!
I would like to express my gratitude to the Excellent Choice company for the work done, professionalism and attentive attitude to our wishes. This was our first experience of buying a car with my husband from the states, there were many doubts! But the whole process, starting with the selection and ending with the receipt of the car, went smoothly and quickly. If there were any questions, the manager immediately explained the details to us, explained everything.
Thank you for your professionalism, attention to detail and excellent service! I am sure that this will not be the last car that we will buy through your company and we will recommend you to everyone we know!👍
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Show business's response
Андрей А.
Level 3 Local Expert
December 6, 2024
I was looking for a selection of different companies, but I stopped at an Excellent Choice. Everything was told, explained, explained all the nuances. On my part, I only decided on the option for bidding and payment, the rest was handled by the company's employees, who were constantly in touch. I got a car at the SVH in Minsk, I'm happy with everything. I recommend
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Инна С.
Level 2 Local Expert
January 8
I don't like to write negative reviews, but in this case I feel the need to share my experience. Working with this company has become one of the most frustrating decisions of my life.
I chose this company because everything looked very nice at the consultation stage: "easy, fast, profitable, everything is available, in touch." After the consultation, frequent calls began offering to conclude a contract. I agreed, and after signing the contract, I was suddenly billed for the interest on the auction, which no one had initially warned me about. Moreover, the payment was required on the same day, and the transfer had to be made to a Polish bank, which charges a large commission. . This information was hidden during the discussion stage, but I nevertheless transferred the specified amount.
After that, a series of problems began. I didn't receive any information about the car selection until I contacted the company myself. When I asked why there was no feedback, they answered: "We are trying to find the right option for you." As a result, they started sending me offers, and I made a choice.
But it was from that moment that the real nightmare began. I was sent an invoice for a car with a request to transfer money within a few hours. Banks in Poland only work until a certain time, so I couldn't manage to transfer the entire amount on time. When the money was transferred, I found myself in complete ignorance: no information about the delivery of the car, no documents about expenses. The calls were answered the same way: "Call the manager, he knows."
1.5 months later, they sent me the invoice again, but they didn't provide any details about where the money was going — only the total amount. All my requests for an expense report went unanswered. When the car was finally delivered to Belarus, I was informed that I needed to pay extra for downtime. Later, they sent me an "expense report", but the totals in the "total" column did not add up, and half of the expenses were not in the document at all.
My conclusion is that the company is only interested in selling the service, conceals important information, saves on taxes, distorts expense data and does not provide any support to the client. As a result, my car cost me much more than if I had bought it on the market in Belarus. And it took 3 months in terms of time.
My advice is to think carefully before you start cooperating, if you don't want to be deceived.