Ozon
48 reviews
March 16
Excellent pick-up point, private entrance without outside organizations. At the moment, a pretty, non-intrusive girl and a kind man are working. They are always polite and ready to help. I received the goods several times at 9:00, the delay was a maximum of a minute. We are also ready to receive clients at 20:55. The handle to the front door was made a long time ago. You can park your car literally 10 meters from the destination if you have ordered a large product and need to transport it. I've been taking orders from here for over a year, and I've already visited more than 100 sites.
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February 10
Fast and convenient.
I would like to note the convenient location of the point. It is located near my house, which makes it ideal for receiving orders without wasting time.
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March 16
Disgusting job of the pick-up point! I arrived at 9:20 — it's closed, although the working hours are from 9:00 to 21:00. I came up later, at 10:00, and the situation was the same: the door was closed, the light was off, and no one was there. How can this work? I ordered it in advance so that the gift would arrive exactly on my birthday, but now I don't know what to do. The specified number is not relevant, it is impossible to contact. Dear Ozon team, please look into this issue! I'm waiting for an answer, thank you!
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March 7
A good pick-up point. The man at the checkpoint is great. There is also a girl who does not understand the reasons for the refund. The incomplete packaging of the product refers to a minor flaw that is not a reason for a refund, as if she receives a percentage from it. As a result, he chooses the simplest reason, "The product did not fit." Why ask if other reasons seem wrong, even though they're not?
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March 3
Disgusting pick-up point. You need to walk for several days in a row to pick up the goods. The opening hours of the point are completely random. You can come at 11:00 and kiss the door. The point itself is not very good inside either: some kind of broken chair at the staff, battered walls and a terrible smell inside. I'm really looking forward to picking up my goods, which I've been shopping for for the second day in a row, and I won't set foot there again.
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February 24
the staff is polite and kind. It's fast. The only thing is to do something about the door, it's very difficult to open, it's been hit several times. Well, you can wipe the floor more often.
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April 21
Once again I come when there is a change of girls and no service) They also came to the opening or 10-15 minutes before closing and there is always a sign saying "closed for technical reasons", leave at least a number if you suddenly leave so that people can say that they have come to pick up the order. Thank you for opening another air lock nearby.
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November 22, 2024
The pick-up point is good, clean, and the staff are polite. But it's very difficult to open the front door, fix it at last!
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5
February 27
The pick-up point is closed at 10 a.m. on 02/27.25. Why is there only one mode specified, but there is no way to pick up the order? The graph does not correspond to reality.
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March 11
A normal point. The only annoying thing is the ever-jamming door, which takes a lot of effort to open. And only one locker room.
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January 7
10:40 a.m. - the point is closed, there are no signs or an up-to-date schedule. There's no one inside, the lights are off.
It's not the first time I've come for an order and I can't pick it up.
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4
October 26, 2024
How do I pick up my goods if the pick-up point is closed during business hours? I came twice for an order, no phone number, no actual working time! Not only was the product delayed, but now it is impossible to pick it up! Terrible attitude!
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5
December 12, 2023
You go to the pick-up point on purpose to pick up your paid goods, but the point is closed!!! I arrived at 9:30. No lights, no sign, no phone, no contact information! Not only was the order delayed, the date of receipt was postponed, but also at the time specified according to the work schedule, the point was closed. Disgusting! This is the first time I've seen such an attitude. I never take a negative view of the staff, etc. but after reading other comments here, I see that this disgusting attitude has been present for a long time. Dear OZON team, please tell me how to pick up your product??? How do I find out the current opening hours of the point???? If the number listed here has "blocked incoming calls". The desire to order something else on your site is completely gone! Thanks for the reply.
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6
January 2
The first time I ordered an item on it, I immediately missed it. They work from 09:00 To 10:00 and there are no showers yet.
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2
November 23, 2024
I am glad that there are always polite employees nearby
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March 20
The girl manager works very slowly. There is a long queue. And she is indignant at the client, why he refuses the product. And the whole queue has to stand and listen to the manager's complaints. I give 3 stars for the order. I will not order anything else at this point. Thanks
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March 21
There are no queues, which is a plus. They asked for Scotch, but they didn't have it. They don't have a trash can either...
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September 24, 2023
It's very good that there is a pick-up point right next to my house!) I took it, ordered a table and brought it, 5 minutes walk) But minus for the inconvenient doors ((( It's very hard to get in and out of the point
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3
2
August 10, 2023
Very polite staff, always sincerely welcomes, previously there were issues with the mode of operation, now the mode of operation has been adjusted, they always work properly.
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2
April 4, 2023
It is a pity that the mode of operation is an empty sound.
I don't like negativity, but 04.04.23. I came at 11:04, it's closed, I decided to wait a little, you never know. As a result, 11:40 is closed. There is no announcement that they are not working on this particular day, there is nothing to say that they may start working later. As a result, it is very insulting and a pity to stand outside in fairly snowy and cold weather (
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10
December 18, 2024
an extremely kind and helpful employee
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September 20, 2024
On September 19, I came for the order at 9.31 a.m., the point is closed. There was no number, no warning paper. I waited 15 minutes and three more people came for orders. The point never opened and I left. At 11.10 I came back and everything is still closed.
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2
January 1, 2024
And what was the point of opening this item if it was permanently closed? If only there were more polite staff, but no. I will go to another point on Levin.
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3
March 28, 2023
The work schedule is indicated from 11.00 a.m. We have been waiting for 40 minutes and the order pick-up point is still closed. Tech support wrote that they could not contact the employee and offered to come back later. Who compensates for the waiting time of 40 minutes?
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6
April 12, 2024
Good service, fast and high quality
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February 28, 2024
The front doors are difficult to open even for a man because of the door closer, especially when there is snow on the slippery porch. Snow and ice in winter are a separate topic - no one cleans it, and there are no anti-slip mats or grilles, as if. In general, a trip to this pick-up point in winter may end badly.
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1
July 28, 2024
The order box is constantly broken, I stopped ordering to this address
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June 14, 2023
Very convenient location. But the approach to the pick-up point is VERY slippery, the door opens very hard.
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7
1
August 16, 2023
I arrived today at 10.45. Closed. There is no announcement for what reason the pick-up point is closed. After 30 minutes, she came... again, no one. Who is the work schedule for?
17:40-closed. Apparently it won't open. The opening hours are shown in the photo. The support service did not give a clear answer: "Come back in an hour, the next day"... 🤷♀️
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3
February 5, 2024
Everything is fine, I quickly issued an order, thanks for the work
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August 3, 2023
The schedule starts at 11.00. the pick-up point is closed at 11.15. There are no ads, no contact numbers. It's called: when I want to, then I will work.
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3
1
June 2, 2023
The point works according to schedule, the staff is polite, there are never queues, everything is fast and clear.)
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April 29, 2024
An ordinary pick-up point , with an unusual door (without a handle)
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1
June 15, 2023
The employee is doing well. When you receive an order as a gift, you get a good mood.
Five stars for him!
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2
January 13, 2024
Opening hours are from 9:00 to 21:00
10:18 no one is at the workplace
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2
October 24, 2023
The mode is from 9:00, and at 9:20 the point is closed. There is no word on the opening hours clause. We are guided by the information here and on the Ozone website.
The approach is slippery, narrow. The doors cannot be opened.
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4
September 12, 2024
A good pick-up point!
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March 27, 2024
Good and courteous service.
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April 3, 2023
Convenient location and pleasant service
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2
August 17, 2023
On August 17, I came to pick up the order at 9 a.m., and everything is closed. The phone is unavailable
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2
December 31, 2023
Slippery floor at the threshold, heavy door.
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2
March 13, 2023
Convenient location. A beautiful item
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2
December 12, 2024
Everything's fine
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October 10, 2023
Good ozone, there are never queues, good employees.
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3
October 8, 2023
Polite and helpful staff 👍🏻
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3
April 11, 2024
Politely and quickly
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December 12, 2023
The 15-minute break lasts 40 minutes
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2
April 20, 2023
Good location
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