The most awful hotel experience we have ever had. We couldn’t fall asleep due to loud banging noises that sounded like the neighboring room was rearranging the room. We went to check and it was indeed being fully renovated at 1AM. Who in their right mind would tear down ceilings in the middle of the night while guests are staying at their hotel? We confronted them and they didn’t seem to care. So disrespectful. We do wholeheartedly not recommend!

Ольга Тихачева

Level 12 Local Expert

I think this is one of the best hotels in the city. We checked in late at night. We were very tired from the trip. The receptionist didn't bother me. She gave me the keys and said she would arrange everything tomorrow. (Thanks a lot). The hotel has a normal renovation. Clean bed linen, towels, bathrobes. We took a junior suite. The room is just huge. The room has a refrigerator, air conditioning. There is underfloor heating throughout the room. There are all necessary bathroom accessories. Shampoo, shower gel, soap, toothbrush and toothpaste, toilet paper, disposable slippers. The heating works perfectly. It's a great restaurant. A good breakfast. Very tasty coffee. One of the disadvantages is a small water pressure. You can't wash your hair, but you can swim. There is a closed parking lot with cameras. Great location. Near the bank, shops, cafes.

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Еrlan Baisar

Level 10 Local Expert

I've only been living for a couple of days, but I like everything... Cozy cream-colored interior decoration, a quiet, not noisy place, although the street is nearby, but there is almost no noise from cars... The sevis includes breakfast, buffet, everything is very satisfying and delicious... The staff is polite and very helpful. It's not expensive at all, the location is almost the center of the city... There are shopping malls, restaurants, cafes and very cordial taxi drivers nearby..

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