I'm happy with everything! The room is clean, the staff is helpful! I liked everything! The location is just super for those driving along the highway! I stayed with my mom on the way from Moscow to Tashkent, the receptionist guy met me good-naturedly at night and gave me a good room! In the morning, he also saw us off!
Maybe a little expensive, but I still bet five, since nothing was cheaper that night, and free, too.
thank you.
On the way back, be sure to come to you)
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Алтынай Базилова
Level 11 Local Expert
December 19
It would seem a good hotel, a good location. But the staff, in my opinion, is not aware of the standards of hotel management. No water, in the rooms, money was taken for the stay of the third person, they did not provide an additional place for a couch. They woke up for breakfast, I think, with us. The restaurant was closed. Well, there are a lot more nuances.
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Баха Хажикулов
Level 9 Local Expert
October 17, 2023
Great location of the hotel, friendly staff.
The rooms are clean, bright, warm. However, bathrobes, towels are not the first freshness, gray.
The rooms have everything you need - a kettle, coffee, tea, glasses, water.
Breakfasts are meager, the choice is minimal.
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Анна Черная
Level 5 Local Expert
July 18
The location of the hotel is excellent.
The rooms are clean and spacious.
Great hotel staff😊👍
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Олег Удодов
Level 11 Local Expert
June 4
The worst hotel I've ever seen. I'm here now. The air conditioning is not working. The request to do something about it is completely ignored. It's been completely ignored for an hour now. There is no soap, there is no second bathrobe and towels and slippers. Toilet paper was not brought and stated that it was a shortage.
This is a hotel that positions itself as a 4-star and also a Deluxe room.
Don't come here.I would like him to be informed
Apparently the owner of the hotel does not even know what the situation is there.
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Айка К.
Level 4 Local Expert
December 12
In general, I would not give any assessment to this institution.
It's not worth the money.
Politeness and structure towards the client are at the lowest point .
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Мейрам
Level 7 Local Expert
July 30, 2023
I don't like this hotel. I have to stop for work. The air conditioners are always not working. You open the windows, the mosquitoes fly. On a double bed, two connected single mattresses and this is a deluxe room. You fall through the middle. Cleaning is carried out for the sake of appearance, the old bed is simply made, water is not brought, a towel is not renewed. And in general, the bed linen and towels are worn, old, stained. I always bring my own. The strangest thing is that all the rooms stink, or rather in the bathroom. Either the plastic stinks so much, or the flavor is so finished. Bathrooms, instead of showers. Apparently, this hotel was originally designed for people with disabilities, as there are handrails everywhere. The water is not leaving, the sewer is clogged. If the windows look at the park, then restless sleep is provided for you. At the reception, if you don't ask, the admin is constantly stupid, or invents tall tales.
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Надежда Надежда
Level 9 Local Expert
June 1
We booked a room for the guests. If I hadn't called back in the evening to check if the reservation was accurate, my guests would have stayed with me. As it turned out, there are no seats and there is no reservation for my guests either. They offered as an alternative a room without windows and that one. I do not recommend this hotel. Irresponsible people work there
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Айгуль Е.
Level 5 Local Expert
May 6
+ in the city center, all communications are nearby, friendly staff, there is a balcony
- mosquitoes, breakfast is not very good
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Татьяна Масанова
Level 11 Local Expert
March 9
A good hotel to stay for 1-2 nights. Breakfast is included, clean, good service. There is a park nearby.
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Гульжан
Level 9 Local Expert
October 20
a very beautiful apartment, adorns our city
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Павел
Level 8 Local Expert
October 22, 2023
Rooms with a hint of a high level of comfort, but a lot of all sorts of imperfections, burned-out light bulbs, a lot of things are broken, the breakfasts are disgusting: apple, porridge and 3in1 coffee at best. The last time I was put in a room without a window, I had to look for another hotel.
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Алина Ильясова
Level 4 Local Expert
June 11, 2022
The hotel is good. Everything is clean, cozy rooms, but I advise you to take them with Windows. It's a bit heavy without windows. The only wish is breakfast, very little choice and if you come a little later, there may be nothing left.
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Олег Жуков
Level 7 Local Expert
September 22
You will not be able to book a hotel even a month in advance. It's very strange...
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Айдос Сыдыков
Level 4 Local Expert
July 22
A separate surcharge is requested for children...the staff is not literate...
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Nariman Massaliev
Level 15 Local Expert
September 29, 2023
The room is large and the room has a bathtub.
Cable TV is not working.
There is almost no breakfast, it is better to have breakfast elsewhere
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Maxim Tyart
Level 10 Local Expert
May 12, 2023
Not a bad hotel, the rooms are spacious, everything would be fine, only breakfast, as said, from 8 to 10, came at 9:40 and it was empty) as if no one had been there for an hour 😂
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Den
Level 11 Local Expert
February 10
The room is clean, but the breakfasts are terrible, you go to 9:00 already the plates are empty, everything is cold, there is little and no choice really
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Alimardon Rakhimov
Level 6 Local Expert
September 11, 2022
The room is just great. The location is good. The food near the hotel is very tasty. Breakfast and kitchen staff 2 out of 10
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антон морозов
Level 3 Local Expert
December 18, 2022
It's expensive, but the repair is already tired. The owner does not keep track of the little things. Plumbing is rusting, the bathroom does not match the faucet (water from the mixer pours onto the bathroom wall) it is not convenient to wash hands and feet.
In general, the linen is clean and the bed is comfortable. You can relax comfortably for one night without any questions
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Андрей
Level 22 Local Expert
May 24, 2022
A great place to relax
I liked everything - cleanliness, down pillows, gel and shampoo, tea and coffee.
Everything you need for a comfortable stay
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Меруерт Нарбекова
Level 3 Local Expert
February 13
The rooms are clean, the facilities are very good, the staff service is good, the food is delicious
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Абай Кам
Level 2 Local Expert
October 7, 2023
Great room stayed for one night, the breakfasts are delicious
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Рауль Тулендин
Level 8 Local Expert
June 26
A good hotel. Good breakfasts
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Andy Troy
Level 3 Local Expert
July 13, 2023
Nice, clean, modern. There is a delicious restaurant nearby..
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Эльвира
Level 11 Local Expert
October 11, 2023
City center, nice room, but breakfast leaves much to be desired
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Андрей
Level 5 Local Expert
March 18
A good hotel with good breakfasts.
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Olzhas Y.
Level 3 Local Expert
June 11, 2022
There are no 4 stars here. There is no gym, no swimming pool. When we arrived, we were told that we had a booking for a standard room without a window. This was not mentioned anywhere. They asked to change it to deluxe. They didn't change it. On the second day in the room, the stench came from the septic tank. We are waiting for another day to end and fly home. No action was taken.
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Мариям Джемисова
Level 8 Local Expert
April 2, 2023
Excellent hotel, cozy rooms, helpful staff
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Омар Д.
Level 5 Local Expert
June 28, 2023
The smell is unpleasant in the room, the breakfast is not very good. And it is impossible to sleep at night because of the attractions under the window.
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Тимур Кеншинбаев
Level 5 Local Expert
February 23
Pure, noble!!!
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Куаныш А.
Level 3 Local Expert
November 5, 2021
I didn't like that they wanted to charge an additional fee for a guest who came in for a while. Either that's what the leftists do, or the hotel's moronic politics. I travel around the KZ very often, I have never seen such a madhouse in any hotel.
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Aibek Meerbekov
Level 13 Local Expert
June 9, 2022
I was in rooms without windows! Yes, it happens) It didn't bother me) clean, comfortable, bathroom! But the breakfasts are weak, stingy.
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Нурлан Купчиков
Level 6 Local Expert
May 22, 2022
A good hotel for Kyzylorda, it's noisy only with the windows open, the staff is only very weak
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Алиайдар Еркебаев
Level 4 Local Expert
June 23
Nice hotel
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Роман
Level 10 Local Expert
August 20, 2023
The location and conditions are excellent. Breakfast is a little weak.
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Алмас Гумаров
Level 8 Local Expert
March 9
Zulfiya well done
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АБАСОВ АХМЕТ
Level 12 Local Expert
October 30, 2023
Not the first freshness, unfortunately
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Dmitry Savelov
Level 7 Local Expert
August 15, 2022
A good hotel for the price / quality, if we do not take into account the breakfasts. They're just terrible...
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Нуржан Жузжасаров
Level 13 Local Expert
December 24, 2023
Great hotel
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Pablo Escobar
Level 3 Local Expert
January 25
Super hotel
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Виктор Н.
Level 3 Local Expert
September 23, 2023
A good hotel
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Илья Кузнецов
Level 4 Local Expert
June 30, 2022
Everything is fine, but the breakfasts are extremely modest.
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Сергей Я
Level 9 Local Expert
July 22, 2023
A good place
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Erbol T.
Level 4 Local Expert
December 8, 2023
Hotel 👍
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Радик
Level 7 Local Expert
July 24, 2019
Beautiful, clean and cozy, located in the city center, the beautiful view from the hotel is just mesmerizing)! 👍🏽
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Антон Г.
Level 5 Local Expert
February 2, 2023
A good level
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Нурлан Байдуллаев
Level 11 Local Expert
July 13, 2022
It's not very interesting
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Ars Turmakhambetov
Level 6 Local Expert
May 7, 2020
Clean and cozy. There's a great bar in the basement.