Perfumist
33 reviews
January 22
Overall, I like the store: the brands are interesting, the design is good, and the concept is good, but the staff is just terrible.
If you need to drive consultants away from yourself, then when you get to certain employees, you still need to manage to get them to give you advice. You will be appreciated at least immediately by your appearance, and further behavior in your direction will depend on how expensively and stylishly you are dressed.
At the time of the emergency, not a single probe was included in the order for 1000 rubles with delivery.
On the same emergency, 2 samples were placed on a pickup order, but the order itself was not available at the store in the Gallery shopping center at the right time, and the consultant suggested going to the Castle shopping center to pick it up. Then a courier went to pick him up, but he didn't take him with him, and I had to wait another hour for them to pick him up a second time.
Or at the beginning of January, there was a purchase of a fragrance for almost 600 rubles. Ksenia Guest did not offer any samples, but simply plopped the purchase down on the counter, although, as I noticed, most of the employees come out from behind the counter and, facing the customer, hand him the purchase. That is, there is one attitude towards the previous customer, but another towards me? And then the purchase the other day, this time Ksenia offers a sample for a penny order, and even advises something and justifies her choice. Well, I think the quality of service is finally creeping up. And immediately after that, she plops the order bag on the counter again.
Consultants somehow work better in the Castle shopping center than in the Gallery.
See original · Русский
2
October 20, 2024
This is one of the best perfume boutiques I've been to. This is a real Parthmanian paradise, I didn't want to leave! A huge selection of fragrances, the design of the store is thought out to the smallest detail, everything is exquisite, high-quality and beautiful, the consultant girls are responsive and unobtrusive. Perfumer, I wish you prosperity and well-being!!!
See original · Русский
1
1
November 23, 2024
Black Friday has turned into Black Saturday. I purchased three products for a fairly large amount on 07/23/2024, I previously clarified about discounts. As a result, they counted 497 rubles more, which I noticed when I was already far enough from the store after checking the debit from the card (I paid with a currency card). At the same time, he had to fly to Moscow and could miss his flight. I returned back, the money (the overpayment was refunded), apologized. They did not offer my nerves and time spent any bonuses and discounts for their deception. The impressions are the most unpleasant. At Creed Aventus, which I also bought (one of the three products), the expiration date ends on 04.2025, too, no one warned because there were 5 months left, and I took three 100 ml products for myself and the seller had to understand that during this time, I did not use it, which I did not even warn about. In short, it sounded like: "Sorry, I couldn't deceive you, although it worked with Creed."I was a regular customer, after this incident, I don't set foot here and I don't advise anyone.
See original · Русский
2
November 8, 2024
a great store, a lot of cool perfumes, a good choice, a great place if you need to get acquainted with the flavors, but I personally would not buy their products there because of too much margin
See original · Русский
December 12, 2024
My favorite boutique. The best products and sellers 👌 I found my favorite aqua media cologne forte perfume here at the best price
See original · Русский
1
December 8, 2024
I visited this store for the first time, I don't want to go back there, I called a consultant,came up with a haughty face, as if I went to her house without asking, I'm not really interested in selling, I don't know anything about the fragrance, I just need to beg for information, such consultants need to be driven,there was not a pleasant sediment,the store itself is excellent
See original · Русский
1
March 21
I came to this store in order to purchase a gift for myself, however, due to the extremely unpleasant attitude of the consultants, I decided to choose another store for this purpose. I strongly advise you to avoid this store, as good service is something you won't get here.
See original · Русский
1
May 19
I haven't been there for a long time, the staff used to be more friendly. Or it's such marketing, but they haven't yet grown to the level of brands with similar marketing.
See original · Русский
February 25, 2023
A good selection of niche perfumes, excellent prices, compared to Moscow, about 5 thousand cheaper. To all fans of something special, I highly recommend it, the only complaint is: its very sociable staff, probably local stars work there, all iri information had to be pulled out with tongs and wait until you were given time.
See original · Русский
1
2
February 20, 2024
I have been buying in this store for several years. Everything is fine, there is a choice, pleasant consultants. Well done! Everything is fine!
See original · Русский
1
May 11
The service is a C minus. The staff does not understand their responsibilities
See original · Русский
July 12, 2024
The best perfume store in Minsk. I couldn't find jusbox anywhere. The first place in Minsk. It's not cheap, but it's worth it.
See original · Русский
1
May 13, 2023
I bought a Killian fragrance in this store. The cost of Russian money is about 20 thousand rubles . Alas and ah! Fake! Lasts at most 15 minutes and no plume . It 's a pity for the money thrown away . A complete disappointment! Before that, I bought the same fragrance from this brand in Dutik , it was very persistent . In general, a complete divorce from Kilian . Delin's other perfumes are not bad in durability, but after Killian you already conclude that I will now buy perfumes only in duty-free shops in other countries.
See original · Русский
3
9
June 16, 2024
Terrible service (
Questionable consultants, not friendly staff. There is no customer orientation
See original · Русский
4
February 9, 2024
A great store. The range is gorgeous. The dream of a Parfmaniac.
See original · Русский
2
November 22, 2022
2 for the presence of a certain niche product and minus 10 for the work of the team , it was possible to break away from talking to each other in 10 minutes , this taking into account the fact that there were no other visitors . You don't have a museum, but a point that should sell
See original
6
2
March 2, 2024
The consultant boy does not know anything about fragrances at all, he did not want to sell anything to us :) I had to pull information out of him with claws for every position, even with my attempts to shake him up and direct him, alas, a complete fiasco. The other two girls didn't pay attention to us at all.
See original · Русский
5
August 30, 2022
I finally found the consultant I've been looking for for a long time.I went to the Gallery shopping center with the opportunity to smell one fragrance that interested me.The consultant Ivan turned out to be not only polite, but also very competent.I have received comprehensive information on my question.
See original
1
4
May 14, 2022
I really like this store, you can find brands that are not represented in any other perfume store, the interior is very pleasant, patient consultants.
See original
1
May 12, 2024
A good choice of niche perfumes
See original · Русский
August 1, 2021
I really didn't like the service of Dana's consultant. The store positions itself as an above-average class, for the purchase of luxury gloss BY TERRY they did not even give a package and did not offer a probe. The consultant hid from us that there is a discount on glitter due to the expiration date, which ends next month. Fortunately, it turned out that they had not moved far from the store yet. How can you sell glitter that is entirely made up of natural ingredients with an expiring shelf life?
The product was returned, but the residue from the persuasion about the deadline remained. I do not advise you to be served in this store!
See original
6
August 12, 2021
It is expensive and rich at the same time, only the original perfume, we were satisfied with the quality of the products, unfortunately the sellers do not know the assortment well, the good thing is that we knew exactly what we wanted to buy
See original
2
1
January 5, 2023
A good choice of cheap perfumes, reasonable prices
See original · Русский
1
October 31, 2022
A pleasant store. I'm lowering my star because of an arrogant young man
See original
4
November 25, 2022
Excellent choice and staff
See original
1