A very ambiguous impression. I chose a sofa through an online store, I came here to look and touch, even if it wasn't exactly like that, but I wanted to represent the build quality, upholstery, comfort (in fact, the assortment is not radically different). There was no such upholstery as in the sofa I had chosen. It's strange, even if they offered something like: "Here's the same quality, but a different color." But no. There's just no sample. They showed similar versions of sofas (thanks for that), and, as it seemed to me, they were inclined to choose from the available assortment (with notes of negativity - did they decide to take a pig in a poke after all?). I asked about the loan, they replied that they did not give it in the online store, only payment in cash or by card. But I still decided to order the selected model (there was a good discount) in the online store. And I find out that it can be borrowed! That's what it was: incompetence or a desire to sell the product from your point of sale? It seems that the goods were shown and told about different models, but the sediment remained.
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Татьяна Ферапонтова
Level 8 Local Expert
April 15
We visited this store because we were told that there is the largest selection at this address.But it's not about the area, as it turned out, it's very important which consultant works.We visited 3 addresses and had a decent consultation in only one store. I think that in such places there should be more exhibition pieces and different textures.
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Юлия П.
Level 4 Local Expert
December 26, 2023
We wanted to order a kitchen, but the staff discouraged us. Half an hour of humiliation, a person is not interested in ordering a kitchen there, asked us why we did not order it elsewhere, did not allow us to see the palette in full, criticized our design solution, criticized our wishes, called them inconvenient, although they faced such and knew that it would be more convenient. They came out in horror and in a terrible mood. I really wanted to order a kitchen here, but unfortunately the consultant discouraged all desire....if a person does not have the motivation to be interested, then I try to imagine that she would draw us a design project....