We rested on a voucher from 09.09.2024 to 13.09. Everything is good, friendly staff, clean linen, the location is good, you can walk to Nemiga, park across the street, Svisloch river.It would be nice to have disposable slippers on request and a cup of tea, at least complimentary.
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Олег Л.
Level 4 Local Expert
September 23
Good afternoon, everyone. We stayed for three days in September 2024.
The hotel is conveniently located on one of the most central streets of Minsk. There were no issues with booking and check-in. The rooms are not large in size, the furniture is battered, the bed is normal. The view from the room on the 10th floor is awesome.
The breakfasts are standard, there are no questions. There is a parking lot, and this is very important, because there is nowhere to put a car in the center of Minsk.Everything is clean.
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Инкогнито 6816
Level 2 Local Expert
July 2
We were in Minsk at the end of June 2024. We stayed at the Planeta Hotel. We have booked a two-room Suite.
Positive: good location, good breakfasts.
Cons: The rooms are old, the furniture is from the 80s. The photos of the room do not match reality (instead of two double beds in one of the rooms there is a folding sofa, old, squeaky terribly! The bathtub is also old. The windows don't open well, there are no screens, they haven't been washed, apparently, for many years. Cleaning for 4-. The first room did not have air conditioning in one of the rooms, so I had to ask for another room. Bed linen is not made for extra.the place- you have to do everything yourself. The double bed is made with linen for a single bed! Arriving at the room at 12 o'clock in the morning, I had to do everything myself, ask for a normal set of underwear (which also did not turn out to be). The folding sofa did not work, I had to call the master ....
In short, you understand that this is not the level of a Suite, from the word- at all!
Bottom line: next time, this hotel will definitely not be chosen by us.
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Антохина Екатерина
Level 6 Local Expert
November 1
The rooms are nice, clean, new, everything works. I really liked the design of mosaic panels in the Soviet spirit. The food for breakfast and lunch spoils the whole impression. The decoration of the hall is beautiful, but that's all, it's better not to go there. I've never seen such terrible sausages.
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Алексей Шалагин
Level 4 Local Expert
June 5
The big hotel is located not far from the center. There is a shopping center nearby within walking distance. The breakfasts are bad every day, the same thing, the pastries are not fresh, there is nothing to eat. The room is normally not critical, but some kind of cosmetic repairs are required, especially in the bathroom. We cleaned the rooms for 3+.
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Дмитрий П.
Level 5 Local Expert
November 17
A great hotel. Many thanks to the management and staff of the hotel for their understanding and efficiency in solving issues. Thank you for providing a room in which it was convenient to take care of the child. Thank you for your congratulations!
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Алексей Попов
Level 10 Local Expert
September 19
Shabby rooms. The audibility is like in a tent. An acceptable breakfast. Excellent location. Good responsive staff. Free guarded Parking , which is not a little important on a business trip
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Галина Ш.
Level 7 Local Expert
July 14
Of the advantages :
Convenient online booking
The cost is lower than most others
Convenient location
Air conditioning in the room
Availability of rooms
Polite staff
Of the cons:
The cost, although lower, is still quite high
San nodes look "tired"
And so, a good option
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Юлия Иванова
Level 7 Local Expert
August 3
I liked everything linen, slippers, change of towels, TV, Parking, everything is at the level of the universe before, next to the center opposite the WWII museum, downstairs there is a bar nearby you can eat at hoopoe establishments
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Elena Tarasenko
Level 5 Local Expert
June 12
We were in Minsk for the May holidays. At the Planeta Hotel. The hotel is not bad at all. The room has everything you need. Refrigerator, safe, telephone. In the bathroom they put mini accessories - soap, shampoo, gel. There are no slippers. Take yours. There is an air conditioner. In the morning, a good breakfast buffet. Quite diverse. The location of the hotel is good. Almost in the center of the city. There is a grocery store nearby. We were in nice restaurants with national cuisine. Everywhere they paid with the Mir card. Yandex taxi is working.
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Viktor
Level 10 Local Expert
October 8
Good day!!! We stayed from October 1st to October 8th in room 1204 on the 12th floor with a great view!! Excellent hotel, cleanliness, order, friendly staff!!! I would like to thank the senior maid Svetlana separately!!! I want to come again!!! Belarus is a super republic!!!)))
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Наталья Болдырева
Level 9 Local Expert
October 22
A little something was missing (
It's clean, but it hasn't been repaired for a long time.
But I visited the USSR
The hotel was built for the Olympics -80.
The view from the window is gorgeous, the location is convenient!
We came to the room only in the evening, because we came for three nights, I would like to have kettles in the rooms.
There is a refrigerator
The staff is friendly, thank you!
Minsk is generally gorgeous, I really liked everything!
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Catherine Sea
Level 10 Local Expert
May 25
Overall impression: Back to the USSR in both a good and a bad way.
Pros: clean, daily cleaning, 4 elevators, large room stock, there are single rooms, they were even on May holidays. The room has a refrigerator, 3 mirrors (that's great!), and is spacious enough. There is a good pressure in the shower, shampoo and soap are replenished daily. There is a huge window in the room, one sash opens, there is a cooler on the floor.
Cons: everything is somehow slow, there is no customer orientation. The key must be handed over at the exit, and you really can't take it away, the keychain probably weighs half a kilogram. Plumbing raises many questions, these terrible flaps on the taps, hot water in the shower had to be turned for a long time at first, and cold water on the contrary beat with a minimum turn, in the sink it was regulated normally by the same flaps. In my room, the sink was installed with a slope to the wall and water was constantly accumulating on its upper part. There was no water in the cooler all the time in the morning. An unfortunate arrangement of outlets, although there were enough of them.
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Ирина Ивашкина
Level 7 Local Expert
June 25
We stayed at the Planeta Hotel from 18.06 to 21.06
Even before our arrival, we were "hospitably" greeted by phone when we decided to ask about early check-in, since we were with a small child and were ready to pay for early check-in: an older woman simply rudely refused us, did not listen to anything and HUNG up. Back then, everything was clear and it was possible not to even give the hotel a chance, but we had no choice in vain. Upon arrival at the reception, I asked why they were hanging up, but they didn't even apologize to us and didn't want to figure it out, they just said they didn't know who it could be (as if anyone could pick up the phone passing by the reception)
On another day, at the request to bring a kettle so that we could warm up the food for the child, we also did not react, we had to catch the maid herself and ask her about it (the maid reacted instantly)
Also, upon request to bring a cot or playpen to the room, I was told that "most likely" she was busy, without even bending her head to the computer to check this information. Well, apparently there is only one children's "place" for sleeping in the hotel, which is also strange for me, since the hotel is far from small
The rooms are normal, but old, toilet paper was rarely brought.
The room with a cooler on the floor has a terribly dirty floor, even dirtier than on the street.
Of course, the breakfast is wide, but the wrapped sandwiches look disgusting, to put it mildly, it is not clear why they should transfer the products and spoil their appetite, since every morning they lay untouched by the guests. There was either sour milk in the coffee, or the coffee itself was like that, but no one drank it either.
To sum up, I understand that this is a three-star hotel, but there are basic rules that are the same for all areas in which people are served. For example, for a hotel: when guests approach the reception and accommodation, you need to get up from your chair, pay attention, communicate somehow!
I have worked in different hotels of different levels myself and that is why I am writing all this. I don't recommend the hotel, it's a pity that I didn't take photos to attach here.
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Татьяна Герасимова
Level 5 Local Expert
August 15
A very good hotel in the city center, near many attractions, grocery stores, a shopping center with a food court, where there is my favorite restaurant chain "Cornflowers".
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Карина Михалкович
Level 8 Local Expert
September 19, 2023
Твёрдая тройка. Завтрак заказывайте по меню, очень вкусно и обходится намного дешевле. Отличное расположение, близость красивейших мест и памятников. Но отношение персонала на ресепшене негативное. Очень хорошо относятся к иностранцам. Решили от одних суток отказаться,так пришлось выслушать,что отель возврат не делает. Обязательно храните первый экземпляр чека, возврат оформляли полчаса с большой неохотой! Душевая кабина не закрывалась, туалетная комната очень маленькая, не было одноразовых тапочек, воды в бутылках. Жили на 12 этаже, соседи тоже отзывались о номере негативно, грязный стол, в душевой стояла вода.
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Show business's response
Екатерина
Level 17 Local Expert
November 26
My husband and I lived in this hotel from 23 to 24.10.2024. The hotel is great! Cozy! The staff is friendly! I really liked the breakfasts! I would like to wish the hotel staff happiness and good luck! Thank you! 😘
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Николай Аксёнов
Level 12 Local Expert
November 7, 2023
Nice hotel. Very conveniently located in the center of Minsk, near Nemiga and the military Museum. Cozy room, everything is there: refrigerator, TV, glasses, towels, hair dryer, brush and shoe spatula. There is a water cooler in the lobby on the floor. On the second floor there is a restaurant where you can have breakfast, a buffet, a large selection, everything is very tasty. The bar is on the ground floor. Own parking lot. The phone is in the room, but you can't call mobile numbers from it. And all this and much more for little money. Near restaurants, shopping center, park, pond and much more.
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ad.promo
Level 23 Local Expert
June 19
We took a suite. From June 16 to 17, 2024.
Ordered 12 hours before arrival.
2 adults and 1 child of school age.
Of the advantages:
- city center;
- own private parking;
Minuses:
- the bed for the child is a cot that was not prepared for our arrival, although we said we would be late;
- shabby condos;
- the door to the room barely opens;
- mini bar in the photo (or rather the absence of it);
- the terrible condition of the bathroom;
- the bathroom is generally a throwback to the 90s, and it's in the suite;
- the overall condition and renovation in the room is depressing;
- you need to wait well for warm water before it spills out of the shower;
- toilet paper is visible in the light;
- the total cost for the above-listed "pleasures";
The rest can be viewed in the photo.
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Наталья К.
Level 9 Local Expert
August 5
The hotel is good, the rooms are small, but everything you need is there, the mattress and pillows for a sore back are class, located in the city center, the staff is friendly, but they have not been cleaned in 3 days, even the garbage was not taken out.
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Павел Вагин
Level 4 Local Expert
October 29
A normal hotel is almost in the center of Minsk for its price. Everything is in the style of the late USSR, repair is in demand (windows, flooring, shower are already breathing hard). Spending 1-2 nights here is super, for a longer time, of course, you need to choose something more expensive and more comfortable) The staff is friendly, promptly checked in /evicted. The keys surprised me) they are quite heavy and weighty. There were no problems with hot water, and I didn't observe any elevators either. The rooms are clean, towels and bed linen are whitewashed.
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Надежда Федорова
Level 6 Local Expert
August 6
Good afternoon! I booked a room in this hotel for July 27-28, 2024. Disappointed. I always read reviews, but when he comes to the hotel, you evaluate everything yourself. What I liked: the location, cleanliness in the room, that's all. Why was she disappointed? 1. The receptionist is completely indifferent to the employee. They simply answered any question: "I don't know." 2. Shower. After taking a shower, I had to dry everything, it is very fluid. 3. I booked a room at this hotel for my birthday. Well, it was possible for the workers at the counter to at least say to me: "Happy birthday, dear guest." No. Absolute inattention and indifference. I got the impression that there is a principle - someone will come anyway ((I'm DISAPPOINTED!!!((
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gleb karpenko
Level 5 Local Expert
March 12
We had a room - a 3-room apartment on the 11th floor. Clear. At first glance, everything is fine. 2 bathrooms, sauna. But, only in 1 there is a toilet, and that's okay, where the sauna has a sink and a shower corner, in which there is no hot water, only cold, apparently to pour after the sauna. The sauna is heated to a maximum of only 65 degrees. The second bathroom has a bathtub with a shower, but the shower holder on top is broken. That is, it turns out that there are as many as 2 bathrooms, but it is not possible to wash normally and comfortably.
In general, if you look closely, the room looks very tired. A worn sofa. Very dusty curtains, windows that have not been washed for a long time. Breakfast is a completely normal buffet.
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Ольга Скрипник
Level 4 Local Expert
March 31
A great hotel. convenient in terms of being in the city. the rooms are small but compact. however, the shower was pumped up in size (cramped). the room is on the 8th floor, overlooking the museum of War - fire- the windows are almost panoramic)), but they should be washed!!! Guys, be careful at breakfast. We fucked up. to give so much money for a cup of coffee and a sandwich)) and all because they didn't look at how much they paid, and when they saw how much they took off, they were horrified. the room has everything.
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НС Обухова
Level 5 Local Expert
June 12
The hotel is old, but clean. But here everything is the old-fashioned way. Nothing has changed since the Soviet era. There is no kettle in the room, and breakfast is also not offered. The water in the cooler is stagnant. I read the reviews, I didn't understand where the buffet breakfasts came from? To stroke, you need to go down to the reception on the first floor, take the key, then go up to the fourth, stroke there. And if it's a business trip? Running like that every day? The TV has a bad signal, the refrigerator did not work. The back wall was slightly cooled, and when asked to change it, we were told that everyone was like that. The ground floors have only been changed so far. You can stay for one day. No more.
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Ксения
Level 5 Local Expert
August 24
We arrived at the hotel around 23:00, we were quickly checked in. The room was on the 5th floor, standard with two single beds. Our room turned out to be better in person than in the photo when booking. The window opens, there is a mini fridge. The only drawback was that water was dripping from the shower in the bathroom, it was audible at night.
Breakfast was not taken at the time of booking, but the girls at the reception said that if desired, you can go down in the morning and pay on the spot.
In general, we stayed here purely for the night, so it seemed comfortable. Moreover, the room rate was much lower than in other hotels. The hotel's luggage storage helped a lot, we were able to leave our things there before the train left.
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Александра Х..
Level 12 Local Expert
July 22, 2023
Отель для непритязательных туристов, но всё, что нужно - есть. Ставлю отелю твёрдую четвёрку!
Плюсы:
- расположение в центре, ТЦ с магазинами (и продуктовым) и фудкортом в шаговой доступности
- заселили раньше, чем в 13.00, за что большое спасибо!
- смена полотенец ежедневно + вынос мусора
- хорошее отношение персонала
- нормальный по размеру номер
- красивый вид из окна (мы жили на 6 этаже)
- приготовили завтрак с собой, когда выезжали рано на экскурсию
- наличие мыла, шампуня и геля для душа, а также фена
- наличие завтрака
- куллер и утюг на этаже
- удобный матрац и приятное постельное бельё
- есть холодильник
- открывашка для бутылок
Минусы:
- слышимость, очень слышно как течёт вода у соседей
- входная дверь закрывалась с трудом
- нужно оставлять ключ на ресепшене
- если приходить за 20 минут до окончания завтрака, то уже практически ничего не остаётся.
- мебель уже старенькая, но вся целая
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Анна Терлецкая
Level 10 Local Expert
October 14
A warm welcome at the reception. The staff is polite. Clean beds and towels. But... the room is cool. There is no hot water. Cool. There's a mountain of dust under the bedside table. The phone in the room is not working. I went downstairs with complaints, and five minutes later everyone came: an electrician who said we could do without a phone, a plumber who briefly did something with hot water and two maids. The girls apologized for the dirt, but for two days no one thought to clean it up. The elevator hasn't been cleaned either - the husk of the seeds has been in the corner for two days.
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Геннадий
Level 15 Local Expert
July 16
We stayed for a couple of nights. We were not disappointed. It turned out that this hotel is almost in the very center of Minsk. It is a ten-minute walk to Nyamiga, five minutes to the park and Komsomol Lakes. Well, all the tourist places of Minsk are almost within walking distance. The hotel itself is quite comfortable, the staff is friendly. There is a paid guarded parking. But there are also free parking spaces nearby. The only thing I didn't really like was breakfast. Otherwise, it is a good choice for a tourist.
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mihail orlov
Level 7 Local Expert
September 4
I took a room with 2 beds. The furniture is not new, but in good condition. Air conditioning, TV, refrigerator are all working properly. The bathroom is in good condition. Slippers, towels, as expected. Clean and quiet enough. There is no noise from the street, the neighbors can be heard a little. The refrigerator was noisy in my room. Turned off - silence.
Soundly, cleanly, money is fine.
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Наталья Зайцева
Level 8 Local Expert
October 5
The era of the past, when it was built for centuries. Some desolation is visible, but repairs are underway, I hope it will become more comfortable. We rented a twin room, we definitely would like to repair it, terribly creaky krgvttnt especially doors that do not match the door frame and to close you need to bang yourself many times and hear the same from neighbors. The sound insulation is average, if you are not lucky with the neighbors, then it is sad. We didn't take breakfast, it's expensive, so I can't estimate it. At the same time, the excellent location, the center, the Victory Museum, a shopping center, shops are within walking distance. There is a beautiful illuminated fountain and tables to sit on your own in the evening. In general, everything is fine, Minsk is a beautiful city, thank you for your hospitality.
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***Renata**** &*&*&*&*&*&
Level 5 Local Expert
May 10
A good hotel with a beautiful entrance group and an interesting interior reception, a convenient location for walking and transport, a park area, a beautiful night view. Modern, cozy rooms, but there were no slippers and bathrobes.
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Андрей В
Level 15 Local Expert
June 18
I stayed in the Planet from June 15 to June 16, 24. I gave it three stars, since the hotel has three stars, it does not pull for more. In principle, I can't say anything bad, a budget hotel in the center of Minsk. My single room on the 8th floor is clean, the water is hot and cold from the tap, the bed is hard, the pillow is small, the view from the window to Victory Park is excellent.
The Planeta Hotel has a buffet breakfast costing 27 BL/rubles. To be honest, I didn't really like the breakfast, the cappuccino was sour, the rice porridge and oatmeal were sooo thick, the chicken sausages, the omelet were delicious and the hot sandwiches. The photo shows a night view from the window of Victory Park.
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Виталий Заварухин
Level 13 Local Expert
November 18
A good hotel, not intrusive service, clearly. Clean, cozy, good simple breakfasts in the style of a buffet. Change of accessories and cleaning regularly.
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Ирина Ирина
Level 3 Local Expert
March 22
Individual tourists from the Russian Far East stayed 7 nights. We chose an inexpensive hotel in the center of Minsk, instant booking with payment upon check-in. Paying with a Mir card is very convenient. Room on the 8th floor with panoramic views of the city and the WWII museum complex , park. The historical center of Minsk is 10 minutes away, near bus stops, metro , shopping center with a variety of cafes of national cuisine. The room is good, daily cleaning, linen change, snow-white towels, air conditioning is running for warmth. There was a water cooler on the floor, but there was no hot water, the reception solved this problem - they brought an electric kettle to the room. Breakfast at a convenient time from 7 to 10 hours , a variety of dishes . The staff is very polite and attentive.
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Show business's response
Василий Ч.
Level 7 Local Expert
July 14
An excellent hotel, all the sights are within walking distance, the rooms have air conditioning, coolers on the floors. Of course, there is fatigue in the furniture, but this does not affect the rest in any way.
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Колчина Ольга
Level 6 Local Expert
October 27
It's clean, cozy, and the service is excellent. The location of the hotel is very convenient. The beauty of nature and the park are nearby. And not far from the center
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Наталья Р.
Level 3 Local Expert
May 31
Pleasant homely atmosphere, delicious breakfast, clean room, view from the window will not leave anyone indifferent. There are so many attractions nearby, everything is within walking distance, shopping, museum, embankment. I advise you to see everything with your own eyes
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Инкогнито 9155
Level 4 Local Expert
July 14
An average hotel located next to the recreation area. Almost on the shore of Svisloch. The service is good, except that the rooms are not always cleaned after the tenants. Yes, the air conditioner broke down in the hottest weather. He was silent, proudly showing that it was +30 in the room.
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Дмитрий Сергевчев
Level 8 Local Expert
July 17
A Soviet-style hotel, there are rooms in which the air conditioning does not work (in particular room 725). By and large, clean, tidy, fresh bed linen,
A good breakfast, but there is no possibility to have dinner at the hotel, you need to go to another institution
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Сергей
Level 9 Local Expert
November 6
The convenient location of the hotel, everything you need is within walking distance. The staff is pleasant. I liked the room, except for the shower, it was leaking all the time. You can live for a second week
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Ольга Артемьева
Level 6 Local Expert
June 7
We stayed at this hotel from 4 to 7 May. The first impression was sharply negative. We had problems with rescheduling the reservation (due to the fault of the intermediary), but there was a feeling that the girl at the Reception was trying to blame us for this. Instead of a banal apology for the inconvenience, we listened to accusations that we did not personally call the hotel and did not specify our reservation, and the fact that we have a voucher for accommodation "does not give her anything." I also could not clearly answer if there are available rooms, I sent them to look at the site)) which is quite problematic, since we are from another country, roaming.
After the showdown with the mediator, the girl still settled us, albeit with the most dissatisfied face and accusations against us)
There were no problems with the rest of the Reception staff.
The room was old, at first it stank terribly of some kind of dust, the air conditioner pretended to work, but in fact the temperature did not decrease. After flushing in the toilet with sounds like a rocket taking off, the toilet door did not fully close. A terrible system with keys, you will be forced to leave them at the reception.
In general, it is acceptable, but in my opinion the price for such a room and service is too high.
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Алеks
Level 9 Local Expert
July 15
Everything is at a good level
All promised options are available
Cleanliness and order
You can increase the range of products for breakfast
Beautiful parking lot
I definitely recommend it
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Галина 81
Level 13 Local Expert
July 25
Convenient location in the very center of Minsk, polite and attentive staff, beautiful view from the window.However, the room was shabby, smoky and slightly spoiled the impression of the stay.
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Алексей Орешков
Level 10 Local Expert
November 10
The hotel corresponds to the stated stars , so everything is clean , well - groomed , but already requires renovation . Buffet breakfast , a very large selection , starting from porridge, omelette, etc. , no one will definitely stay hungry , everyone will find something to eat. The staff is friendly , there is its own closed Parking.
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Надежда михакловна Ч
Level 9 Local Expert
July 14
A very good hotel, we were lucky, the Windows overlooked the square. It was a celebration of 80 years of Victory. The room is clean and cozy. There is everything necessary for life.
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Ирина Светлова
Level 4 Local Expert
July 10
Very convenient location of the hotel, walking distance to the main tourist spots, delicious breakfasts, fast elevators.
For 4 days, the room was never cleaned, even the garbage was not taken out, they provided the wrong room that they had booked, instead of a beautiful view from the window, a view of the repair shop.
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Анастасия Коренева
Level 8 Local Expert
October 15
The room is quite old, but everything works - you can live.
In Russia, such a room would cost 2 times cheaper.
The elevator works disgustingly - out of 2 for 3 days of the visit, only one of them worked (different on different days), which is quite a severe test for a 12-storey building.
The breakfasts are hearty, but the menu is very modest. For a hotel with so many rooms, this is not the most pleasant moment.
I was especially upset that breakfast is not included in the room price. They are included separately in the bill for accommodation.
I do not recommend it to business travelers with problematic accounting .
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Ivan Efanov
Level 15 Local Expert
October 31
In Soviet times, there would have been a great hotel, but now it is certainly far from the standard. It's simple. Breakfasts are also simple to the point of a foul. There is not always a kettle in the rooms. The password for Wi-fi is printed out separately for each device, the Internet speed is low. But everything is clean and tidy.
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Ольга Деменок
Level 6 Local Expert
November 4
I wouldn't want to come here a second time. I checked in late. That's how my train came. When I got to the door of the room, I felt a draft from under the door... It turned out that the huge transom of the window was wide open. Only a locksmith could close it by screwing a self-tapping screw into the frame. And it happened only two hours later, after 22.00.And outside, by the way, there was a stormy wind. The request to provide a different number was refused. Teenagers were running and making noise all night in the hallway (holidays). The room was very small. The toilet room with a sink, a shower tray (behind the counter) fits on 2 sq. m. The water flows very weakly. Breakfast. I'm not fussy about food. An omelette, a piece of ham and cheese is quite enough for me. But the sight of desserts did not arouse appetite. And the sound of dried marshmallows is generally...! I think that the price per night in this hotel is not fair! The presence of a luggage storage softened the impression.