Polyclinic № 33

Rating 3.8
1543 ratings
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272 reviews

Level 4 Local Expert
February 3
I've never seen anything worse than this clinic! They lost my medical card 2 times, and forced me to pay 300 rubles 2 times due to the lack of tests (which they also lost!). Doctors are rude and incorrect. They manage to express their opinions and God forbid you disagree with them, that's it, incomprehensible psychos start on their part. I have severe anemia. After 10 minutes of talking, I know my results perfectly well and don't need to tell me off, the nurse hands me a receipt, saying go pay for it and we will refer you to the doctors. I say that I don't need it, for such money and boorish staff, I'd rather find another clinic where they will consult with me first, and not without my knowledge decide to charge me money. They openly start being rude about what they know best. In response to my answers that I am without the help of my parents and I do not have the opportunity to replenish their cash register, I was advised to get a job for 2 or 3 jobs. Although, I would also advise them to look for other jobs, as unprofessional doctors as possible. This is the first time I've encountered this.
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Level 5 Local Expert
February 20
I would like to express my gratitude to the entire team of your clinic! The service is top-notch. Doctors are attentive, always ready to listen and offer the best solution for your health. The reception is fast, and you never have to wait long. Thank you for your attention and professionalism!
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Level 2 Local Expert
November 18, 2024
The worst clinic, the reception does not want to delve into the problems of patients, you say that you came with acute neck pain, they give you an appointment ticket in 2.5 hours. When asked when to treat acute pain, they answer that they must sit and wait, they can give a ticket to another specialist, but they warn that they will have to wait a long time. There was a desire to call an ambulance directly to the hospital. A strange system for calling a doctor at home. If you are a student, the doctor will come only if you live in a hostel. If you are in the apartment, then contact us according to the territory. There is no normal coupon system, it is not clear how the queue goes, whether it is alive, or according to the time in the coupon. In short, it seems that employees absolutely do not care about students, they do not consider them patients. It's like the doctors just came to sit in their seats and definitely don't want to work. Summarizing all of the above, there is no need to hope for adequate help here, it is easier to treat yourself.
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Level 3 Local Expert
October 1, 2024
Boorish attitude towards patients. You came to work as a doctor, please work and communicate with people normally! Why do I go into the pre-doctor's office and say hello to the doctor and get "mmmmg". I don't understand, who am I talking to, a doctor or a five-year-old?.. the pressure and temperature were measured. I complain that my head is bursting, I'm coughing. They ask me how many days I've been sick. I've been talking since Friday (today is Monday), to which they rudely answer me, I asked how many days! Do you talk to patients or to your children? If your doctors have problems at home, with superiors or something else, this should not affect patients. I'm sick, I have to sit and take the negativity. You don't know how to work with people, you stay at home and spoil the mood of your family!
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Level 2 Local Expert
November 1, 2024
The best clinic I've ever met . Boorish attitude, huge queues, it is impossible to get a ticket to some doctors. Doctors don't care about you at all. Complaining about the heart , they hung a halter , came for a conclusion , and they just gave me pieces of paper about the conclusion , as if I should understand something there . I asked for a college certificate stating that I did not attend couples, to which they replied to me, "we did not see you with a halter, how can we know that you had a halter," well, yes, and the conclusion does not tell you anything.... After all , they gave me a certificate and then on the wrong date , returned , said about it so they also yelled , why didn 't I say when I was holter THAT I KNOW WHAT YOU WRITE THERE AND COULD ASK ? as such, stupid questions are asked "what did you do when your blood pressure was 144" mmmmmmm and I probably know when my blood pressure was 144
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Level 4 Local Expert
October 14, 2024
I will not argue with the words that among the doctors and in the pre-medical there are boorish specialists. But I want to mention the women's consultation. There are very nice girls working there, it feels like I've been to a paid reception. They always communicate respectfully, answer all questions, and work according to modern protocols. I would like to mention Shvetsova O.V. and Karpovich A.Yu. and their nurses separately. Really professionals with a kind heart. Over the years of observation, no questions or complaints about them, thank them very much!
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Level 11 Local Expert
December 13, 2024
I go there to the 6th floor))) It's so strange - there are only young people around 😅😅😅 But seriously, so far it's normal) Clean , tidy, spacious) Procedures according to the plan) The clinic staff is polite)))
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Level 4 Local Expert
February 26
The attitude towards students is terrible, with an empty hallway you can wait in line for 3 hours and it doesn't matter if you have a fever or not. I even tried paid services, it's no different, disrespect, rudeness, they explain everything as if I've been doing the same thing for two years and I can't remember. They don't warn you about what you need to take for an ultrasound either, and then they lecture you. There is no way to get through to the information desk for a coupon, coupons are given only from today to tomorrow.
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Level 2 Local Expert
December 17, 2024
Everything is fine. The service is on the level. Accessibility of medical care for students. I would like to mention highly qualified specialists .
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Level 7 Local Expert
February 25
some doctors are polite and kind, others are very angry. there are shoe covers, coffee accessories. the reception is fast, they will prompt you if necessary. clean and tidy
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Level 6 Local Expert
February 3
As for students, for free, it will go. An ordinary polyclinic with a lot of necessary specialists. There is a pharmacy and coffee machines inside. In general, you can come here for examination, even for treatment.
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Level 5 Local Expert
January 29
Some of the employees are pleasant, some are not. They were rude about shoe covers and outerwear, although there were no signs, to which they replied "any institutions have a wardrobe and shoe covers." Then indicate what is where, and not when you entered the office.
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Level 14 Local Expert
December 29, 2024
Wonderful doctors. The material base is in good condition, as much as possible. Highly professional and responsive head physician.
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Level 8 Local Expert
August 6, 2024
In the prevention department, the therapist has too much opinion of himself, they communicate very arrogantly, as if I did not come to get a certificate, but to see the queen… I'm in shoke… I was there twice and talked to two doctors, and twice I had an unpleasant aftertaste. When trying to undergo a medical examination, the doctor acting as the head refused to conduct a medical examination, because he does not know the nuances ((in the help desk, the ladies do not stand up to any competition at all, they do not know what is happening in the polyclinic.
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Level 7 Local Expert
August 30, 2024
The staff is very polite, they will always help, prompt, explain. The best polyclinic, where I've been, has both young and older specialists.
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Level 2 Local Expert
November 18, 2024
Due to acute pain in this clinic, you will not get anywhere! If you feel bad, no one cares. You sit in line to see a doctor for two hours, the queue moves slowly, the attitude towards patients is terrible!
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Level 8 Local Expert
March 4
Students of a good part of universities are served here. Everyone has enough sores, and there are also foreign accounts.
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Level 11 Local Expert
February 15
I accidentally got here for an ultrasound scan. I did everything very professionally. I was satisfied. I recommend.
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Level 5 Local Expert
March 13, 2024
If it were possible to put a zero, then it would be standing. This clinic is the best example of stereotypes about free medicine. Boorish attitude, huge queues, it is impossible to get a ticket to some doctors. I would like to pay special attention to the urologist (the only one) Mammadov Dathud Soltanovich, a man who absolutely does not care about you. If you really need a urologist's consultation, and not for you to come and the doctor to sit on the phone while you tell everything, my advice is, don't go. I indicated the wrong age (although I didn't even ask how old I was), I just wrote the same thing that was in the conclusion of another doctor. He doesn't want to give a sick leave, because there are no grounds, but for some reason, as soon as I went to the therapist and showed the diagnosis, I didn't even have to ask, they immediately gave me an exemption from classes, here I want to pay tribute to Natalia Fedorovna Bugrim. If you need a urologist, I recommend contacting a paid clinic, or you can go home and see a specialist there. If there is an acute pain, then an ambulance, but definitely not this urologist. Addition: after visiting this clinic and the urologist mentioned above, an ambulance took me at night with acute pain, I lay in the hospital for 2 and a half weeks, I had an operation, but it turned out that everything was not so simple there and the next one would be soon.
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Level 10 Local Expert
September 29, 2024
Excellent polyclinic, there is an electronic queue, you can make an appointment with a doctor through the website The issues are resolved fairly quickly, which was a pleasant surprise
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Level 3 Local Expert
June 24, 2024
Today I was 612 in that office, my blood pressure was dropping, I ate a flock on my feet, I say that this happened to me, you tell me that you should take all the tests and then come back a week later. I agreed to take tests, but I say at least measure my blood pressure is terrible, the doctor tells me "girl, it all costs money not for free" and to be rude to foreign students are not animals but people living I am so disappointed
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9
Level 2 Local Expert
September 2, 2024
If I could put zero stars, I would put it. They are impatient and not decent to foreigners, there are almost no gentle ones. Foreigners who do not know Russian perfectly are destined to get confused, wait a long time and endure the screams of others. Well, it's just a tradition, which takes time to get used to. It's a shame, I wouldn't set foot there anymore.
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Level 8 Local Expert
August 12, 2024
A good clinic.I go here to the pool and shower Charcot. Since I live nearby.The prices are reasonable.sometimes on ultrasound. For a fee. because I don't belong here.not a student.everything is clean.there is paper and soap in the toilets.
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Level 14 Local Expert
March 14
I sincerely sympathize with those who have to go to this clinic. Unfortunately, the positive impressions of visits to a few competent doctors fade against the background of widespread rudeness and indifference on the part of the majority of staff. The bureaucratic delays and inefficiency of the system deserve special attention and, perhaps, even a whole book. I hope that the clinic's management will pay attention to the numerous complaints and take measures to improve the quality of service.
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Level 5 Local Expert
September 19, 2024
I broke my finger, the doctor refused to take it because the ticket was out of time!!!!! The negligence of doctors and their inaction generates. And this is not only a therapist, but also a cardiologist and others have absolutely no understanding of how to communicate with people!!!
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4
Level 5 Local Expert
December 6, 2024
The doctors are rude, I found out that I had bad tests only a month after the hospital closed, the therapist did not say anything.
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Level 9 Local Expert
January 20
Everything is fine for the first time. The appointment is well timed, the doctor is a pleasant woman.
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Level 2 Local Expert
July 12, 2024
all the employees who had it, liked it very much) lapushka's registry, when passing a medical examination, everything is checked very quickly. I have never encountered a problematic attitude if I applied specifically for health issues.
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Level 5 Local Expert
May 10, 2024
Good clinic and service. The chief physician of Kharkov, Elena Rostislavovna, helped me a lot in solving my question, thank you so much for your help, it's a pleasure to deal with you!
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Level 5 Local Expert
September 7, 2023
A good clinic for students. The availability of medical care is better than in other clinics. Good, polite specialists. It is very clean and all anti-epidemic measures are observed
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Level 5 Local Expert
January 14
I really like the clinic. I always solve my problems quickly enough.
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Level 5 Local Expert
March 12, 2024
Excellent clinic, good doctors, everything is fast and comfortable. There is a free clinic, the waiting time for admission is minimal. Everything is at the highest level
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Level 15 Local Expert
October 21, 2024
I did X-rays and fluorography for a fee, quickly and without waiting in line, high-quality service, I recommend
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Level 4 Local Expert
December 13, 2023
There are no words: absolute rudeness, disrespectful and rude attitude towards students coming to the reception. For no reason, they start making claims from the doorstep, telling you about the symptoms you will hear "well, quickly, what else is there, well, we are finishing the reception", and then, doors will simply slam in front of you, as if you are not a person at all. These are the positive emotions left by the staff of 33 polyclinics
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Level 6 Local Expert
April 6, 2024
If you walk for a fee, then there will be no problems - everything is fast, high-quality, convenient. But if you walk like an ordinary student, you can die in queues
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Level 5 Local Expert
March 7, 2024
In general, not so terrible But the minus is for the eternally closed pharmacy and the cloakroom attendant, who always sits with crosswords and when she just needs to hang up her jacket, she rolls her eyes and mumbles to herself how she got sick of it (make sure she doesn't throw your things on the floor and start jumping on them)
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Level 3 Local Expert
June 19, 2024
1. The ophthalmologist is very kind, polite and understanding. Thanks to them for that 👍🏻 2. As for office 301 (ENT), I can't say that. We haven't heard about respect at all. This is especially true for a young specialist girl. This is your job, and I am a client here, and it is your responsibility to help a person, so you do not need to raise your voice and arrange it is unclear what is in the clinic, even if I am a student! If you do not want to work with people, be polite and tolerant, then please do not work in the clinic and run away from there, otherwise your patients will run away from you!
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Level 14 Local Expert
March 15
I did fluorography here. There was no queue. The fluorographer specialist is pleasant.
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Level 6 Local Expert
February 17, 2024
A simple hospital is nothing special. I often go to a stomatologist, they treat me adequately and well. High-quality materials are used. Registration by coupons, one per day. In advance on the website or the sutra for those who are released.
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Level 6 Local Expert
September 17, 2023
The most boorish attitude, came to the 203 office, immediately showed me where the mask is, why the coupon without time, they say we have 1000 people like you and they don't give you time and we sit and suffer, they said sit down at the farthest place from us, when listening to breathing they say don't breathe on me, specialists of a terrible level, the staff at the help desk is sometimes rude, sometimes not, the attitude towards customers in general is as if they are not people. Even one star is a lot
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Level 5 Local Expert
October 8, 2024
You will get tired of walking during an illness with a fever every two to three days (therapist). The surgeon cut out the ingrown toenail, after which they did not give any release from physical exertion, even after a very specific request
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Level 12 Local Expert
August 9, 2024
Everything is very long, despite the fact that for money. There is no information about doctors. We sat with the child at the optometrist for 1.5 hours and no one warned that he was ill.
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Level 12 Local Expert
November 18, 2023
Good specialists, responsible reception and small queues. I was only 4 times, opened a certificate, consulted not only on the illness of the one who was ill at that time, but also helped to solve a long-standing issue.
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Level 12 Local Expert
November 21, 2023
Specialists are responsive. The staff is working as it should, the attitude towards customers, well + is normal, I understand them, they are still students. The waiting time is better than in my hometown. There are no questions about the quality of service.
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Level 4 Local Expert
March 3
No one cares about coupons, the queue is formed by a doctor, not coupons. The attitude is the same
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Level 6 Local Expert
September 30, 2023
Don't be rude, and everything will be done quickly and efficiently. The attitude towards students is on top, the main thing is to be just a person. Surprisingly, politeness in this place opens many doors
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Level 6 Local Expert
August 17, 2023
I was making a health certificate to the university. Very good and understanding doctors, in particular in room 611, helped to arrange everything quickly. Thank you very much!
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Level 7 Local Expert
April 19, 2024
I haven't seen such purity and beauty for a long time. The staff is competent, polite and friendly
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Level 9 Local Expert
June 28, 2024
Everything is very good, the medical staff is friendly, there are almost always coupons for the doctor.
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Level 12 Local Expert
March 5
We were temporarily transferred here, and I personally was very pleased.
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