Prima Doors
23 reviews
December 24, 2024
A terrible organization that needs to be avoided.I ordered sliding interior doors in one room, prices are more expensive than competitors, and with such an attitude to customers and with such an approach, it is easier to order doors from a discounter or a hardware store or from competitors and it will be 2 times cheaper.I ordered the doors, the next day the measurer arrived, drew up a contract and took an advance payment.Everything is fine at this stage, but then.....It's a nightmare!!!!According to the contract, the deadline for manufacturing doors is 30 days, the deadlines are delayed and none of the representatives of this organization calls, writes, or informs the client at all.I write to Instagram myself-they don't answer, I call the number specified in the contract-they don't answer, they don't call back.In Viber, you can only get some kind of feedback, and then they redirect to the number specified in the contract to the logistician, or they somehow contact the logistician (Natalia).As a result, instead of 30 days, the doors were manufactured for almost 2 months.On the day of delivery, they call an hour before the delivery deadline and tell them that they can't do it today, saying let's do it another day.Just for a second!!!I took days off at work, and the Prima Doors organization agreed on the day and time of delivery for the week, but they have a joint on the joint.Then they bring the doors to me, but they don't have a free team to install them, only after 3.5 weeks....And 3.5 weeks later, the New Year, and the living room is a mess, the doors, all the accessories on the floor, the sofa cannot be pulled out, the Christmas tree cannot be put up for the holiday....There's trash in the room!!!They said to look for installers yourself.That is, how to place an order, so they arrived the next day for measurement and prepayment, and then lawlessness.So with this arrangement, you can find a team yourself and so on. You can order doors much cheaper than they do.As a result, the day of installation came, we called the master periodically, agreed on the date and time, but the master did not show up and did not deign to notify in advance that he would not come.Master Andrey.
I took a day off from work again, and they let me down again.Tomorrow is Christmas!!!New Year's Eve is in a week!The doors are still not installed!Therefore, when choosing an organization, I do not recommend this one. Firstly, there are organizations, discounters, hardware stores, warehouses with remnants of similar models of doors, only the prices are much lower, and secondly (most importantly) dishonest, irresponsible, and simply dump customers!!!The main task is to place an order, and then, as you wish!
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December 28, 2024
I ordered the ecoshpon doors - they were delivered with a slight delay in time, but not critically, they were issued in installments, they kept a small discount since there were 5 doors.
They were installed in 1 day, there were 2 craftsmen. Special thanks to the manager Anna at the salon in the First National - we doubted the model for a long time - she helped us choose and it turned out very beautifully.
See original · Русский
April 25, 2024
I really do not recommend ordering doors from Primadoors. The doors were manufactured and delivered on time, then the fun began.
On the trail.the day after the delivery, the installer arrived. Immediately during the first hour of work, I dropped the door and broke the glass in the door. OK, I measured the glass, changed it at my own expense. Farther.... I installed the doors for 10 hours. 2 interior doors!! 10 o'clock!! The whole day. So whoever orders immediately plan that you will be at home all day. I installed it badly, the doors on top are hanging back and forth, they do not fit tightly. There were also openings between the wall and the door by centimeter. Is this normal? It was also agreed that one door needs a top stitch. He did the stitching on one side of the door, on the other he said it wasn't his job to sew it up, so there was a hole on the other side of the door. So even when I finished at 10 p.m., all the garbage, the old doors, said that we should take it out ourselves. And for this hack I took 300 rubles.
I'm attaching all the photos.
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November 4, 2024
I do not recommend this company and I advise you not to waste your time. Managers are incompetent: they consider one cost, and after the measurement, the measurer announced a completely different one, and they also had to pay and spend time for the measurement. The manager considers +20% for non-standard doors, and the measurer + 30%, even they cannot decide on this.
See original · Русский
September 11, 2024
If you are looking for custom-made doors for you in Primadors - I bought an eco-coupon for the entire apartment without extra charges. The salon is not big, but there is plenty to choose from! They told me everything. they showed me - I do not regret that I turned to them.
See original · Русский
July 8, 2023
I found this salon on Instagram, we needed interior doors of individual design, in eco-style material. And such a design was offered only in enamel, which did not suit us on a budget. I was in touch with Anna's manager, after several days of discussion, after all, the production agreed to make eco-style doors for us according to our design, which we were incredibly happy about)) We are from Mogilev, we came personally to Minsk to choose a color and place an order.
Readiness turned out to be even ahead of time, delivery to Mogilev is inexpensive, everything is well-equipped. After installation, I was shocked at how cool the doors look! We are delighted with the doors, we took the most budget fittings, but everything works well.
Thanks a lot to Anna and the production for making this order for us!.. No one in Mogilev and Minsk wanted to take on such a thing.
I recommend this salon to EVERYONE, and especially to designers who have clients with different non-standard "wishlist")))
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February 1, 2024
You were called as specialists to tell you how to do it, the measurer did not take the measurements correctly, no advice in anything, as a specialist, everything is silent!!! Also the installer!
.... Do you install such doors for people all over Minsk not professionally? ?? See you in court!! You don't have any professionals!, It's not too late, we are waiting for a refund : Olovnikova str., 15.kv.39
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September 25, 2024
I want to thank everyone for their work, I really liked everything.Master Alexander with golden hands 👏
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December 23, 2023
Its production of a fairly large line of doors. We had a wonderful consultant. My installer arrived and did his job perfectly.
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May 3, 2024
I strongly do not recommend ordering doors from this company.Contractual obligations are not fulfilled. After two months of waiting, the doors that did not match the ordered ones were delivered. A complete disappointment.....
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February 3, 2024
A good level of service, the sales girl listened to everything, all the whims, and considering all the preferences offered us a door that we liked.
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November 20, 2022
We met pleasantly and talked for a long time. The choice of doors is large, you can touch and see live. The fittings are also here, - I opened all the handles, - I found something to my liking)
The prices are average in the city, they give discounts.
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June 8, 2023
I ordered three interior doors, the Prima Porta K13 model. I was very satisfied with the quality and installation!!! Special thanks to Alexander the installer. I recommend this store
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May 26, 2023
We chose the doors, found suitable options in enamel. A large selection of pens, we found an option for ourselves. I compared the magnetic latches: they are noisy in Russia, they chose Italian ones, they are quiet.
Initially, they wanted a door with glass in the kitchen, but they do not produce such doors in enamel, they chose a blind one.According to the silence and Feng Shui, the doors should be deaf without glass. And in modern designs, the doors to the kitchen are deaf . However, you will have the last word on which ones you choose. The prices are very reasonable, other manufacturers had a price without installation, but here the same price came out with installation. A very responsive manager, there are not enough such people in the modern world.
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July 6, 2023
The doors are good, the fittings are terrible. Everything broke down in less than two weeks: handles, hinges, etc. Definitely do not order accessories from them. I wrote a claim. I'm waiting for an answer!!!!!
See original · Русский
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February 20, 2023
A terrible servi. They mislead the buyer. Irresponsible employees. Even in a conversation with the director, I was convinced that lying is the main priority of this organization. I do not advise contacting this company.
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December 5, 2022
Not a big salon. Responsive staff. If someone is with a baby carriage, there is no ramp. The doors are made in Belarus. I will add it as soon as it is installed.
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June 8, 2021
Competent, experienced and very polite staff.
A chic assortment of doors and accessories for every budget.
Only positive emotions from the visit . I definitely recommend it
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April 28, 2020
I found a company on the Internet.
Olga, the manager, was constantly in touch, answered quickly and competently to all 100,500 questions. The range is excellent, we chose and ordered Russian doors. Master Alexander arrived on the spot for measurements and installation.
The delivery and installation were carried out clearly and professionally.
I recommend it!
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February 6, 2023
Special thanks to the (competent) staff.
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June 30, 2021
I ordered the doors, the order was delayed a little. They called, warned about the delay and apologized. The installation is good, everything is of high quality. Thank you.
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September 24, 2020
I got there during working hours, kissed the closed door, sold it for 15 minutes, went home. 2 stars only for pointers)))
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March 3, 2020
Comfortably. The friendly manager. Good prices. I recommend.
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