After the repair and the unclear decision to leave only 1 cash register, the branch became lame. THERE'S ALWAYS A QUEUE. Previously, it didn't matter that there was only one cash register, but after ATMs stopped accepting 100 bills, it became a complete thrash. You stand in line to change at least 30-45 minutes, and then, in the best traditions of "excellent" service, the queue reaches you and ... in front of your nose, the ticket office closes either for lunch or for a break, it's still almost an hour. And no matter what time you come, the situation is always the same. It is not clear why they left 1 cash register, which closes several times a day and does NOT provide cash services at all. Therefore, at the moment it is easier and faster to go to momo to do what you need. This means that this department has COMPLETELY lost its relevance and convenience, even though it is close to home. Dislike. And, Priorbank, please do something for the better.
See original · Русский
Show business's response
Игорь Л.
Level 7 Local Expert
January 9
I give this rating only for the mode of operation. From 9 to 17 (if you want to pick up the card, then generally until 16:45, I'm not kidding, if the electronic queue terminal comes a minute later, it just won't give you a coupon) the work of the bank branch is some kind of joke)
The rest is fine, the only thing that bothered me was the crazy amount of paper that had to be signed just to pick up the ordered card. I have never seen this in any state-owned bank, but in general it is uncritical, bureaucracy is the norm for a bank.
See original · Русский
Show business's response
Валерий Мычко
Level 4 Local Expert
February 16
The service is good, the girls are very pleasant and polite, but the queue is very huge, the rating is only for the waiting time, I was on business 2 times, waiting for an hour, it's faster to get to the cashier, but it's a problem to get to the girls