10 times I came to replenish the card, 7 times it did not work out. Sometimes the terminal just doesn't work, sometimes it will just spit out the money back. Or maybe you can take the money at all, but not put it on the account, then call the bank, fill out the questionnaire, and wait 14 days (after all, according to the law so) until they are returned to you. Disgusting place, next time I'll come here, just to block the card.
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1
Veronika
Level 5 Local Expert
March 24, 2023
There are wild queues absolutely every evening. There are only 2 specialists who barely move and the cash register is up to 18. You come at 17 and leave at 18 without withdrawing money from a virtual card. Waiting time from 1h
Obviously, either the work time should be extended, or more employees should be withdrawn. Because waiting for more than an hour in a narrow passage where there are ≈10+ people is nonsense.
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Александр Пайтеров
Level 11 Local Expert
August 11, 2022
Not the best bank in the country. The queues are wild, to pick up a card is half an hour of time out of life. Young, as if, students work for 5 kopecks. It's been a very long time. And cheating, as usual. It says on the exchanger that the rate in the application is better than at the checkout - the same, do not believe it!