Priorbank
69 reviews
March 10
The prior's service is flawed. I arrive on the second day and cannot receive the payment. I spent an hour. I lost my turn twice. Sometimes 18, sometimes 27. I went out for 2 minutes and missed the flash. There are a lot of people. On a weekday, the minimum waiting time is 30 minutes. For such a bank with a reputation, this is not the level of service.
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March 4, 2023
A good bank! A convenient queue, they always discuss it quickly. The only negative is that they refused to accept a torn 100-ruble bill. It is noteworthy that after that I went to the first bank I came across where they exchanged the bill without any problems. it was torn in the ratio of 80 percent and 20 percent of the bill. 2 pieces of money. And for some reason, the girl told me that they don't accept this. Apparently I made a mistake, but nothing - let's put it down to youth. In general, the bank is good, always by my side and I love the prior with all my heart! Thank you more for your staff and department. Except for the girl who refused to exchange 100 rubles at the counter. Although she had to :)
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November 8, 2023
The company is not able to monitor the updating of the information that they themselves post.
I arrived at the department on 7.11, it was indicated that they work until 21:00, as a result, everything is closed
See original · Русский
May 25, 2022
I am writing a review while sitting in line at this department. I chose it to pick up the card, it's logistically convenient, but I couldn't save time - I'm coming for the card for the second time. Yesterday I arrived half an hour before closing time and they did not have time to serve me and did not agree to issue a card after closing time. And all because with such an influx of visitors, only two specialists work, one cashier turns everyone around, because there is no currency, respectively, the queue moves quickly, but to pick up the card, one person is served for half an hour.
It is also interesting that if you take a ticket by choosing "pick up the card", you sit much longer than the others. The ATM to activate the card is in Titan, which is from 10, and if you want to make it to work, you will have to go to the ATM in Almi. And if you also want to put a large amount on the card, stand in another queue after that. Hello! I have brought you precious currency, and I have to wait so long! I can take the money to another bank :)
Observations: one cash register is open from 9 a.m., where the queue is the most, at 9.40 people are warned that at 9.50 there is a break at the cash desk, and at 10 two cash desks come off. What difference does it make to everyone?? What's the schedule? In 10 minutes, even more people come and oh gods, you open two whole cash registers! What a joy, now you don't have to wait long (in fact, no, take half a day off from work right away). I have no doubt about the competence of the staff, but everything is overshadowed by the above events. In general, I do not recommend this department, everything is not thought out here and absolutely not for people. K - Customer orientation is not about them.
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4
3
July 20, 2022
I don't know where so many negative reviews come from. Of course, sometimes you have to wait in line - I come here all the time, but when you get to a specialist, you get very attentive, competent and friendly service. The last time I came without an ID card, but they made an exception for me, and closed all the questions that my wife and I had. Many thanks to the bank's consultants!
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3
1
February 10, 2022
A disgusting bank. I sent a loan application on the website, it was approved. They invited me to come and arrange it. It is not possible to get through and clarify the necessary list of documents, the robot constantly speaks into the phone, - formulate a question, maybe I can help you with something -, and as the question is not formulated, he repeats the same thing. As a result, I came to the bank and was sent for documents. I went, lost an hour and a half of time, another 30 minutes in the queue, the verdict, - we can give you 1/4 of the approved amount-. Of course, I laughed and offered to leave the money in the bank.
Conclusion: the bank misinforms when applying online. Lures customers for no clear reason ..
Bottom line: lost half a day of time, and of course, the mood.
I DO NOT RECOMMEND CONTACTING!!!
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5
2
April 17, 2023
I am serviced as a legal entity - there are no problems. For individuals, there are decent queues, there are many people who want to get advice and solve the problem, there are few specialists.
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November 21, 2022
Very high-quality service, everything is fast and to the point, I made a map in 5 minutes. I would also like to mention the very friendly staff.
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1
June 27, 2023
Excellent service and customer service, everyone is polite and friendly. 👍👍👍
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1
July 2, 2023
The staff is very friendly. I often use their services. The girl Consultant always tries to help, so that, if possible, you do not have to wait in line - she tells you how to solve the issue through the application or terminal.
See original · Русский
February 9, 2022
They called and told me to come pick up the card! I sat in this department for an hour and 20 minutes in line, at the reception desk the girl gave me a ticket and told me to wait!I'm waiting!When the turn came, the leading specialist said you can skip the queue! I was outraged! Is it possible? Yes! The specialist scolded me! Everyone was waiting ! Mom was waiting ! The children were waiting ! How can you know the thoughts of these people? One says one thing, the other does another.....It's called guess it yourself! how can you come to an agreement so as not to mislead people ! Especially at such a peak of the epidemic !
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2
1
July 20, 2022
Consultant Maria Alexandrovna works very clearly, she opened the card. Squad!small! and on the avenue, the queue is natural. Gud employees 👍🏻
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December 18, 2021
I really liked Natalia Shchurko's work. Polite, tactful, able to convey information competently and in detail. Only the best impressions remained. Thanks!
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June 1, 2021
A very cozy and functional compartment. There is almost never a queue. Very pleasant and polite staff and not only the operator! The only drawback is parking. It is very difficult to find a place for a car.
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1
2
January 16, 2022
High-quality service and courteous staff. The waiting time is average depending on the time of day. Basically, a good quality bank.
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1
June 2, 2022
Queues are often collected. In 2 years of visiting, I have never seen all 3 windows of the exchange office working at once, either 1 or 2. When 1 window is only working, the queue is provided, and for a long time.
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1
May 8, 2023
The service is average, not all employees are friendly, there is no ATM in the branch
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1
April 10, 2023
Not served. Referring to the time. Full and reliable advice on opportunities and promotions has not been received
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1
July 19, 2023
The bank is like a bank, there is an ATM, the review did not pass. It is necessary to write a super bank.
See original · Русский
July 17, 2021
We automated everything, added an electronic queue, but forgot to teach employees how to work. Only 1 ticket office is open on a weekday, despite the huge queue.
Be prepared to spend a lot of time in this department, because on average they manage to serve 3 people in 40 minutes
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3
1
February 25, 2022
Disgusting service! There is a consultant who does not understand what he is consulting. There are more than 30 people in the bank, 2 cash desks work, employees sit on the rest, but they do not accept anyone! Is this even normal?!
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3
August 22, 2022
There are few cash registers for service. Poor ventilation and air conditioning system. It's very stuffy. There is no water cooler
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February 14, 2023
The legal department has become more customer-oriented than it was a year ago.
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March 27, 2023
A bank is like a bank, like everyone else, with queues and one working cash register
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December 3, 2021
The bank's opening hours are not very convenient, there is free time on weekdays only after 19, and the branch closes at the same time, and on weekends the bank is closed
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1
2
February 22, 2023
A good bank .
With excellent staff .
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January 20, 2023
there are a lot of people, but the service is on the level, we did not have to wait long
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October 21, 2022
If you want to spend half a day here, welcome. The slowest compartment.
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1
1
August 13, 2021
Clearly, intelligently, but there is already little room for such a flow of customers… Maybe the Administration will go somewhere else, and add space to customers?
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1
July 29, 2021
Good service, polite specialists, the only drawback is that there is a very long wait in line.
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October 23, 2022
I was making out a card. Everything is fast, clear, understandable
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September 13, 2022
The issue of legal entities and individuals.The faces decided quickly. Thank you, I recommend it.
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1
May 9, 2023
Pleasant, young staff.
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1
June 7, 2023
The prior has always been strange, this department is even stranger. It's small and uncomfortable.
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1
April 14, 2022
It's a long wait in the morning, and then there's a break at the checkout. There are a lot of people, and the windows don't work.
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2
March 18, 2022
Competent, polite specialists quickly solved all the issues, and there were quite a few of them)
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1
June 3, 2022
Standing in line for at least an hour all the time. Disgusting organized service
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May 7, 2022
A branch without an ATM, Carl!!He is in the next building of the shopping center.A strange decision.
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February 23, 2022
There are no large queues. All your questions can be solved quickly.
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1
1
May 28, 2021
The politeness of the staff does not negate the incompetence of some of them, so be prepared to spend a lot of time in the department.
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1
June 13, 2022
There is no car (there are no seats), it is stuffy and wild queues for an hour and a half.
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1
November 19, 2019
I had to use the services of this particular department - quickly, conveniently, always good afternoon, goodbye, thank you please - this is about the staff.
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5
July 26, 2021
It's pretty cozy, except for the rude girl who greets you at the entrance :)
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1
December 12, 2019
I often visit this bank, I especially like the work of female consultants. They will always help and explain, they will quickly help with this or that "inexplicable" situation. Thank you for your work and excellent service.
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3
June 17, 2021
The last time they quickly issued a card, they made a couple of tempting offers. Thank you.
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1
August 28, 2022
Arriving 30 minutes before closing time, they said leave, as the queue and you will not be served..
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1
April 6, 2021
Disgusting. One customer is served every 20 minutes. A crowd of people and just nothing moves
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1
December 1, 2020
In order to achieve basic information, you hang for 15 minutes.you listen to music because the employee has been looking for information for so long! The quality of service is at zero!
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1
2
October 18, 2020
Constant queues and a crammed tiny room, in the midst of a subspecies, this is the epicenter of the disease. Given the weak penetration in the automation bank's services, this is a big problem.
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2
1
December 15, 2021
Yes, it may take a long time, but the staff works until the last customer, even if it is 1 minute before closing
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