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Rating 5.0
217 ratings
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176 reviews

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Светлана Березовская
Level 3 Local Expert
April 2
I ordered shoe repairs, my favorite and old sneakers. I made the order via postamate, as it is convenient. Professional-level staff, as well as repairs and administrators. The renovation exceeded all my expectations. Very cool. I am very satisfied. You are the best. I have no words, I'm just thrilled. I received some surprises when I received my shoes, which was very pleasant. thank you.
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Валерия Абрамович
Level 9 Local Expert
June 11
If it were possible to put it even lower, then I would. We handed in two pairs of sneakers, and in the first pair we had to fix a hole in the textile of the sneaker. They promised to patch it from the inside and carefully sew it up from the outside. As a result, when we arrived for the order, the sneaker was simply heavily darned with black thread. When asked why they ruined a pair of expensive sneakers and did not agree on changes in the repair approach, they replied that they could not do as agreed and, AT THEIR DISCRETION, carried out repairs differently. The backs of the second pair of shoes needed to be replaced. As a result, when we arrived to pick up the order, the tongue of the backdrop was touched and sewn to the fabric. I had to go to the repair shop itself and explain what was wrong. They redid their mistake, but when I came for this pair for the second time, it turned out that the shoes were poorly repaired again, the tongue was not sewn in a mirror to the second sneaker. I don't understand the high ratings and publicity of this organization. Even taking into account the discount provided to me for subsequent visits, I will no longer bring my shoes to them.
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Елена Хотько
Level 3 Local Expert
March 7
Alexey, once again I want to say a huge thank you to you and your team!!! You have a very cool service, everything is done for customers, conveniently, quickly and efficiently! Thank you for saving our shoes!!!❤
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Елизавета Пучило
Level 2 Local Expert
March 30
Hi! I've been cleaning your shoes! Honestly, I'm surprised! You guys are doing great! Many thanks to Malia's administrator, she's a very cool girl, and most importantly, she answered all my questions and suggested how to do it better! I'll come by again!
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meowcatfox
Level 7 Local Expert
May 6
The best workshop in the area! we did it efficiently, relatively inexpensively, I thought I would just throw away my favorite sneakers, but I'm definitely wearing them for another season!! thanks a lot))))
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Ирина Ч.
Level 3 Local Expert
October 11, 2024
I ordered shoe repairs Two pairs of favorite shoes and a homemade no less favorite slap😂 Very polite and attentive staff from the moment of receiving shoes and throughout the entire waiting period for their shoes🌞 I asked if any of the shoes would be ready to inform me earlier (because I delayed the repair, and here autumn is rushing ahead) They treated the request with understanding and there, I'm already in shoes It became more fun to wait for the second pair The deadlines are met, there are no questions about repairs, The correspondence at the stage of requests and responses is simply sincere I am happy and the final chord , nice gifts with the receipt of my second shoes , 🔥 Yes, who can say the high cost, perhaps not above average, for each individually (this is how to consider the situation in the EA service market as a whole) But the service, service and quality of work did not just please me personally, but convinced me that the process of putting shoes on, waiting for readiness and the result of the work done can be three single components of an Excellent assessment. I did not regret that I chose Skycross for a long time after a series of unsuccessful shoe repair works)))
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татьяна молчан
Level 4 Local Expert
March 7
UPD: we found a compromise solution There were shoes with a scratch, and they could be worn - now it's impossible to wear them.… After painting, the white shoes cracked. Why take a thing to work if that work can't be done??? And I put them on three times before the "restoration". They specifically set the maximum wear percentage so that they do not compensate for the damage adequately later. It happens that a shoe repair specialist can make a mistake (we are all human beings), but in order for the organization to admit guilt and not try to cover the damage it caused, she got out and tested me for flexibility! Moreover, according to the receiving party, they don't take Tamaris shoes to work, they took them from me; there was a discount on this type of work on the day of shoe delivery, they didn't do it; they promised to give them back on February 21-22, they called and said that the shoes were ruined, only on March 4! Unfortunately, the compensation amount is unreasonably low. I still hope that the organization will make a reasonable decision and we will come to an understanding.
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Анна Пунова
Level 18 Local Expert
April 2
I liked everything, from visiting the reception point to receiving it. The receptionist was polite and courteous, told me in detail what would happen to my shoes and helped me choose the color and materials. I was pleased with the result, they handed me new shoes and a discount on the next order.
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Михаил Гончарини
Level 11 Local Expert
February 14
I'll write a fresh review and update the old one. Our relationship didn't go well from the very beginning. The first trips were expensive, they kept my shoes for a month and couldn't find them. Somehow they decided to make amends with a discount coupon. I decided to use it- I threw off a photo of sneakers, marked the front of the work. He wrote and asked. I received a reply with a price. Did you overdo it for sure? That's right. As a result, I drive through the whole city during rush hour, I give my sneakers, I immediately get 140 rubles instead of the announced 95. A curtain. I ask why this is so? The answer is, well, we've roughly told you. What if the prices in the stores are approximate and the cash register is one and a half? In short, there is no evil, only emotions. The level is not much worse. Cosmos prices
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Александра Вишневская
Level 5 Local Expert
May 16
I rarely write reviews based on my first impression. But I became a regular visitor to this workshop. Excellent courteous staff, cleanliness and most importantly, a huge range of services. She was installing her husband's shoes and jacket. I would like to thank the masters for the unrealistic result. I will advise my friends.
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Сергей
Level 7 Local Expert
June 13
I DO NOT RECOMMEND IT! They ruined my suede sneakers and also tried to twist it out that it was my fault) They talk too much, but the result is weak. We tried to fix the result, in the end: - I paid for the cleaning again, which did not work. - they tried to sell additional services for a total of 180-190 rubles (this is 30% of the cost of sneakers) - they sent the sneakers to the a100 box, and then they called that the box was removed, and your sneakers were left at the gas station checkout))) ARE YOU SERIOUS?! They call me from the gas station and say take my sneakers! By and large, DON'T MESS WITH IT.
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serg shnip
Level 10 Local Expert
May 20
Good: customer service, services. An integrated approach to pressing everyday problems: from everything related to shoes, to clothing repairs and dry cleaning of blankets. I clean my shoes here and bleach the soles of my favorite sneakers regularly.
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Данила Юрлов
Level 17 Local Expert
April 20
Excellent workshop, I am happy every time, I clean shoes here all the time, it is also convenient that you can immediately put clothes and ironing in for repair, I recommend
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Sanechka
Level 6 Local Expert
April 20
The guys are working with a bang, there are a lot of positive emotions from the result, I didn't even think that you could restore your favorite shoes to almost a new state, I recommend it to everyone.
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илья вражнов
Level 3 Local Expert
April 6
I'm surprised how much shoe repair has progressed, almost everyone is doing it, you can pick up the acceptance closer to home, hand it over in one, and pick it up in another or from a pedestal, the service is on the level, I'm happy with the repair, they painted it wonderfully, as if from a showcase, I will definitely contact you again
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Рубис И.
Level 4 Local Expert
June 3
Disgusting service. I took my sneakers to the cleaners, paid 30 percent for the urgency They gave it back only after my call, 2 days overdue. I passed the ugg boots, they warned me that they would change color-they came to me with a hole. In the photo in front of the clean one, it looks like there is a minimal wipe. But I didn't see it when I handed it over, and no one called me and told me that the hole would get big when cleaning. I do not recommend this service to anyone.
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Мария Ковалёва
Level 4 Local Expert
April 22
I have been served here for a long time, I like the pleasant and courteous staff, always high-quality and accurate work, I definitely recommend it!
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Айзана Байрашева
Level 4 Local Expert
April 23
The best workshop , I have never seen anything done with shoes , it helps a lot when there is a universal place where you can rent clothes , shoes and carpets
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Елена В.
Level 6 Local Expert
May 16
During my vacation, my favorite sneakers tore, I took them to the hairdresser, they were done perfectly.👌 Service and maintenance are excellent. Thank you very much.
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Екатерина Уварова
Level 2 Local Expert
April 2
Good afternoon. I gave the crassos for repair, replaced the sole, cleaned and painted. Everything was done at the highest level, I got my new, favorite sneakers, and the guys arranged the delivery quickly. Thank you for a job well done! I recommend it to everyone:)
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Анастасия Г.
Level 4 Local Expert
April 25
They took off a lot of money and ruined the shoes. I gave away an expensive pair of shoes for cleaning and color restoration (to tint the floor with crease straps). As a result, they charged 60 rubles for urgency, painting + cleaning + restoration of the sole 200 rubles. Instead of detailed painting, the master painted all the shoes, and painted them so badly that it's easier to throw them away. When the color of shoes changes like that, I think it needs to be coordinated with the client. The color still lay unevenly, as if gouache was painted.
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Евгений Рамановский
Level 2 Local Expert
May 5
I was in the workshop recently, I really liked everything. Competent specialists, good craftsmen, did everything efficiently and quickly.
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Ася Атаманова
Level 9 Local Expert
April 24
My friends recommended this workshop, I am very happy, they changed the elastic bands in the sandals for fastening, they did everything carefully and quickly, I recommend it
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Гертруда Кузьменок
Level 5 Local Expert
February 24
It's fantastic! Great job. I had 3 pairs of shoes cleaned, and I didn't have much hope for two. When I took it out of the cleaning, my husband thought that I had bought him exactly the same kind of his favorite sneakers. Delight🤩 I took my shoes to the post office, which is definitely very convenient, and I picked them up there. Everything is fast and efficient. Thank you very much
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Даша Крупник
Level 3 Local Expert
December 6, 2024
High-quality work, attentive to details, friendly and friendly staff, especially grateful to the administrator Alina, a nice girl helped with all questions. I was satisfied with the place, I will return more than once
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Elena M
Level 6 Local Expert
April 21
Pleasant and courteous staff , explain in detail how and why they will do something , I learned a lot about shoe care and what to pay attention to, I definitely recommend
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Арина Елькина
Level 6 Local Expert
December 11, 2024
Thanks for the prompt help. The Malia girl is very polite. I quickly got my bearings, helped, and prompted. We did it efficiently, without quibbles. Thanks again 👍🏼
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Алексей Добрый
Level 3 Local Expert
March 25
Everything is fine. High-quality work, shoes look like new after cleaning) the kind and friendly staff pleases!
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Анастасия Мордас
Level 2 Local Expert
November 15, 2024
I would like to thank Skycross and the very friendly staff. Alina, a dry cleaner, listened very attentively to my requests and advised me in great detail. Value for money 🔥 The sneakers look like new
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Tusya B.
Level 2 Local Expert
April 14
Thank you for the service! I am very pleased with the result. The shoes are as good as new. Special thanks to the administrator Alina for the advice. Customer service is at the highest level!
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Александра Свигло
Level 6 Local Expert
June 20
I came in recently, they didn't take up cleaning the suede, although it just had to be cleaned and lifted, it's not clear how shoes are restored and cleaned here, if such an elementary service was refused, another person did it for me in 2 days and 2 times cheaper
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Маргарита Павлова
Level 5 Local Expert
April 21
I peeled off my heel, I already thought everything, my favorite and most comfortable shoes, but they solved my problem here, they covered me with leather, I am very happy with the result
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Снежана П.
Level 3 Local Expert
December 15, 2024
Disappointed. I handed over my shoes. The manager called, talked to him about the front of the work. I had to wait for shoes for a long time - not a day, not two, not five... All in the expectation that the work will be done perfectly... And then... When I saw the result, I regretted that I put the shoes there ((( For example, I paid 38 rubles to be glued. The shoes did NOT come glued. The inner warm insoles have not returned. The backs are torn. Yes, the shoes were cleaned. There are no questions here. I am writing to their manager. They offer to give me a guarantee. That is, I have to go again to hand over my shoes. Then wait another 10 days. Pay another 95 rubles for the backs. In short, again spend a lot of time and money... I wish I hadn't given them shoes this time. There are more losses and disadvantages than +. The feeling that they did the go-ahead this time. The money is not small, more than 120 rubles, but the result this time is about nothing! That's how customers get lost.
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Валерия Дюрягина
Level 7 Local Expert
April 21
This is not the first time I have applied, I consistently hand over shoes every spring for cleaning, care and repair for small things, as always the result is beyond praise, I hope it will always be so
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Ольга Бурляева
Level 10 Local Expert
June 21
It's a pleasure to do business. Everything is done promptly, quickly and efficiently. The staff are pleasant and polite.
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Дмитрий Белый
Level 7 Local Expert
March 18
Once again, we were satisfied with the work of this company. Repairs were carried out quickly and efficiently Thank you for being there.
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Денис Иванович
Level 2 Local Expert
June 16
We sent several pairs of shoes to the dry cleaners. It's bad that you pick it up in the cell, since you can't immediately point out the flaw, the white sole is very poorly cleaned, and there are black stripes on the white skin. I don't recommend it to anyone.
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Дмитрий Попов
Level 2 Local Expert
May 8
Excellent repair , it is convenient that there are many offices and posts, I use them regularly and I am very satisfied
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Настюшка Ильина
Level 4 Local Expert
June 21
Excellent workshop, polite administrator Malia, the repair was done perfectly, I will definitely come back again
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Анастасия Т.
Level 3 Local Expert
November 14, 2024
I do not recommend this workshop. Since the visit to the reception point, there has been a residue. Somewhere I understood that with such an early communication, a good result is doubtful. And yes, it turned out that way. We agreed that I would pick up on the Stone Hill, I am waiting for a message, it is not there. I'm calling myself, come to the Red Square, the shoes are ready. Well, OK, I forgot to mark it. I'm waiting for delivery, thanks here, the shoes arrived. And... one pair is nothing, but not ideal. The second one is two points higher. Dirt could be removed with a fingernail. The insoles, as if it were a joke, cleaned the top, and only the heels on the inside. I can clean it myself at home. A complete disappointment. The prices are high, the quality of the service is not. There is also no service and careful attitude to shoes. We loaded both suede and leather into one package, one for one.
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Анастасия Румянцева
Level 9 Local Expert
April 22
The craftsmen have golden hands, they put my bag in order after the cat played with it, the pleasure is not cheap, but it's really worth it, I will definitely contact you again
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Дарья Г.
Level 6 Local Expert
March 26
I picked up my shoes yesterday, the receptionist was nice, gave me a 20-ruble discount on my next purchase, the result is excellent, summer shoes are ready for the season
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Дениска К.
Level 5 Local Expert
October 28, 2024
Disgusting The already high price for shoe repairs over the phone is almost doubled. The girl who accepted the shoes couldn't offer anything, I had to pull everything out of her myself. Well, we will accept this high price, and we will wait for a high-quality and beautiful repair. Did I get it? Not either. And like the cherry on the cake, they didn't accept their own promo code Don't repeat my mistakes, don't get fooled by a beautiful Instagram, but go to the workshop at home to fix shoes. Pay a multiple of less, get the same result and you will not be left with unjustified expectations
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Арсен Григорян
Level 5 Local Expert
April 27
My favorite workshop, I somehow got a discount certificate and decided to try it, now I only rent shoes here
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юля лунева
Level 3 Local Expert
April 24
I really liked it, the receptionist explained everything correctly, the shoes were cleaned perfectly.
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Екатерина П.
Level 6 Local Expert
August 8, 2024
Do not be fooled by finding yourself in the zero positions of the search for this workshop. Long deadlines, high price, require the client to take the laces out of the shoes. There is nothing else to do, like unlacing in 2024 and then pulling the laces into the shoes again. This is not required in other workshops. And the fact that it is written in your rules, it does not mean anything. Although you write down the requirement to hand over shoes in a wizard's hat, but the whole question will be different: will the comments want to run around the city and look for a wizard's hat to satisfy your requirement.
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Руслан Али
Level 2 Local Expert
March 21
Very high-quality repairs, the girl at the checkout Malia is sociable, neat, cultured, I advise everyone.
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Егор Ермаков
Level 4 Local Expert
April 22
I really like the service, sometimes I use the services of this workshop and I am always satisfied.
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Александр Г.
Level 2 Local Expert
December 14, 2024
The sneakers are as good as new after cleaning. We did everything very quickly and efficiently. Thanks to the SkyCross team and administrator Alina for the quality work.
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Anastasia N.
Level 3 Local Expert
May 29
Unfortunately, the sole was not cleaned, but the sneakers were lost. They returned to us about a month later. And if, after a long wait, we hadn't started wondering every day what happened to the lost sneakers, we would still be waiting for them... And we waited for them for a month, not because we tried very hard to clean the soles, but because initially they tried to give us someone else's sneakers instead of ours. Well, if you can't remove any contamination, then you probably can't take money for an unproven service either. We need to figure this out. The request was very specific, and it was not fulfilled. And the fact that the sole was rubbed with something, I could have done it at home. She was already in good condition. We had to remove what had stained the sole. We came with this request. As a result, the service was not provided, someone else's sneakers arrived, pay for it, that's all, please. And we're not even sorry)))
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