We had a great rest, it was quite affordable, had a delicious dinner,had a great time at the spa,the staff, waiters and administrators are polite and attentive, they listen to the wishes, the only thing that could not turn down the music on the street in the speakers, it plays very loudly in some places from the speakers. The rooms in the hotel are clean and tidy, nothing superfluous, we took a room with a balcony. Excellent hearty breakfasts. Thank you for the reception, good luck and prosperity, we will definitely come back to you)
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А. П.
Level 10 Local Expert
October 14, 2024
We chose a bird for a few days while we were on vacation in Belarus. The place itself is great. There is a river nearby, a lot of greenery, very picturesque, the building itself is pretty. There is parking for guests. The room is also above all praise - there are enough lockers, a kettle, thick curtains, a good shower room, everything is stylish and beautiful. The mattress and pillows are gorgeous, which is not found everywhere in this price segment. If you tell us the day before what you want for breakfast and at what time, you can get to a delicious and hearty breakfast, but more on that below.
We didn't use the aquazone, I won't say anything here.
On Saturday evenings, banquets usually take place here and it gets very noisy from the music, but it's not so scary, we were warned in advance.
BUT the problem is that the Bird is clearly more designed for cafe visitors and weekend guests.
It feels like the staff doesn't really communicate with each other.
The administrator cannot always be found. The phone number is indicated on the counter, but it is also not always possible to get through. We missed breakfast twice - once we couldn't find the administrator the day before, the second time it was time for us to check out and go home, but again we couldn't find the administrator, we had to call)) there was a feeling that it was more important for us to move out in a human way than for the staff to send us away. Yes, it's morning time, but what was so difficult about just personally taking the key from us?
And parking. There is parking for hotel guests, but if you left in your car for a few hours, someone from the cafe's visitors can take the place. No one will fix it for you, even if you have checked in for a few days. There is public parking nearby, but having to look for a place is still annoying.
In four days, our room has never been cleaned. It's a small thing, but it's unpleasant.
It is clear why everyone likes this place - it comes in very well on weekends. But then you start to feel like a ghost here - there is no one from the staff around, only sometimes other guests and guests of the cafe pass by.
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2
Людмила Любимова
Level 3 Local Expert
April 9
Many thanks to the owner of this establishment.Everything is beautiful and stylish.Enough funds have been invested.I 've lowered my staff rating .This is not the first time we have rested here. The first check-in included breakfast in the room rate.It was very tasty.In the next check-in, breakfast began to cost 150 rubles separately and breakfast 10 rubles for two.Okay, we paid for it.We ordered a room a week in advance, it was explained to us that the green room was 150 rubles and breakfast was 10 .Okay, we agreed and booked a room.Upon arrival at 22:30, they explained to us that breakfast began to cost 10 rubles per person.We refused breakfast.But I think we are being deceived and breakfast is included in the room rate.How do I contact the owner and find out the truth?We're living in a room right now.