It's a long way from the city. Parking is good, there is plenty of space. Like everywhere else, the queues are scary.
See original · Русский
Алдияр Алдик
Level 2 Local Expert
March 19
Incorrect work of all employees
Their base doesn't work.
Then database failures
They seem to be doing something with the database on purpose....
See original · Русский
1
aleks_aktobe
Level 11 Local Expert
June 6, 2023
An organization in which unforeseen situations are always happening. Daily system freezes are normal, the queues are endless. They give coupons to the queue even when there are 180 people in front of you, and you physically will not wait for your turn because there are at best 10 people per hour for legalization. The ticket for the queue is valid only today, if you come tomorrow, then you need to take a new ticket in the queue. People walk and stand in line for 2-3, although there are helpers there who will take you out of line for a lot of $. Payment for services through the cashier of Kazpost is a separate story, since 9 a.m. there was no synchronization between Kazpost and the special zone, while payments were accepted as if nothing had happened. If you want a refund, you need to go to another part of the city to write an application and wait two weeks. As a result, the base began to function by 17:00, people sat all day waiting for the base to start working, there were no alternative solutions to the problem, for example, to approach the next day without a queue from the employees of the special zone. The manager or whatever they call him, who is responsible for such cases, is completely zero, he was notified that the base does not work at Kazpost at 9:00, but they sent people to pay through the cash register, although there was an alternative to pay through Caspi bank via QR.