A terrible PSC, and a service system. It's stuffy, there's only one queue board. It's a stupid process to take a ticket for every action. The specialists are not competent.
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Анастасия***
Level 6 Local Expert
April 25, 2023
Terrible service. You need to go through 7 circles of hell to get the documents. They don't want to explain anything. Guess for yourself. There is also a bathroom on the street.
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Ляйла Болтирикова
Level 17 Local Expert
November 7, 2022
Serve them quickly and politely, the guys there are really well done, they know their job perfectly
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Кайреке Кайреке
Level 7 Local Expert
June 10, 2022
Poor people who are forced to visit the Kaselensky PSC! There are broken roads around the PSC, there are no normal access roads! And about the toilet, which works every other time and it is impossible to talk without tears.
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Мадина Таджибаева
Level 2 Local Expert
October 31, 2020
I was there the other day to apply for benefits for large families, so this is just a horror!!!having lived all my life at the same address, they told me there was no such address!That we are not registered anywhere, after some time of arguing with me, they say that I am registered allegedly in the city (in Almaty)go there and do the documents there, of course, let's prove to them that this cannot be, to which they replied, let the owner of the house go and re-register the address then, like, come.After a long argument, they simply did not accept the documents, did not really explain and sort anything out, and said make a new residence permit and that's it.Plus, during the consultation with me, they giggled among themselves, they told each other something funny, then they gave the papers with such a look like we don't have time to get out of here!in general, I came out angry and tired because I was with a 2-month-old baby in my arms and I sat there from 10 a.m. to almost 2 p.m.!IN SHORT, EVERYTHING IS DISGUSTING! I DON'T EVEN WANT TO GO THERE AGAIN, BUT I NEED TO FIGURE OUT WHAT AND HOW!!
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Ирина Власова
Level 11 Local Expert
April 17, 2023
Competent specialists, everything is fast and clear!
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Евгения Ильинкова
Level 15 Local Expert
April 18, 2022
I was in March 2022, before that in 2014. Maintenance and service have gone far during this time, but there is still a problem with competent personnel.
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Мария Федоренко
Level 11 Local Expert
March 7, 2020
Oh! This is something!I was only in the self-service area, but that was enough.
There is a crowd of people with papers around tables with computers. There are 8-10 computers, but only 4 are working. And, characteristically, the employees of the PSC, a la "sloths" from Zveropolis, are sitting behind all of them and are engaged in self-service of the population. To the question "Can I do what I need and leave?" I received an ingenious response from one of these aunts, "I can give you a seat when your turn comes." So much for the self-service sector.... In general, I had to self-serve. I found a free computer with a mouse and keyboard (by the way, not all computers have them there), turned it on and waited for it to boot up. With grief, I found a person who could tell me the password to log in. For those who, by the will of fate, will get there - the password is from 1 to 6. I entered my personal account, sent the document to print and with a feeling of deep satisfaction I flew out of this dreary place.
Good luck to all visitors!
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Александр
Level 10 Local Expert
October 16, 2021
We work all week and only on Saturday we can come to the PSC, the work schedule is from 9:00-15:00 on the Internet, but in fact, as it turned out, they do not work. So hope for them.
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Iskander Kubeyev
Level 10 Local Expert
February 7, 2023
The Department of Justice is working on what is called "get off me"
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Nurlan Narimanuly
Level 18 Local Expert
August 20, 2020
One of the best PSC in terms of personnel. He is very friendly and if there are not enough documents, they will call you back and ask you to bring them. In others, they would have been returned with a refusal and would have had to submit it again.
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Галым Караманов
Level 6 Local Expert
March 6, 2020
Consultants who direct a lot of things don't know. I would also like to note the zone itself, the tables are not comfortably located, it is not clear where that is. In short, the state needs to take control of this PSC.
An example can be taken from the Zhetysu PSC, located in the Kulager.
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Людмила Д.
Level 2 Local Expert
November 16, 2019
I want all the streets of Kaskelen to be paved. For some reason, asphalt does not reach us, such streets as Ryskulbekova, Suvorova, Zhana-Zhol,. I have been living on Kazachyaya Street for 50 years, now Ryskulbekova and have never been paved. Water pipes were broken 100 times, they were carried out in 1983, the vodokanal will arrive and the chopik will be installed until the next breakthrough. When will there be order on our street????
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Маржан Андасбекова
Level 5 Local Expert
June 11, 2023
The service is slow.
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Рузанна Бектембаева
Level 12 Local Expert
April 15, 2023
The queues are crazy
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Gabit Khamiti
Level 6 Local Expert
March 9, 2021
Like in the last century.
Kaskelen has its own system.
In Almaty, I did the same services much faster and without rudeness
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вяч чигрин
Level 7 Local Expert
May 26, 2022
Everything was done to communicate with people in the queue.
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Anonymous review
August 24, 2020
How many times I had to apply, they always responded warmly and affably. Well, of course there are queues.
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Халида Фаратова
Level 4 Local Expert
March 23, 2020
Well done, good guys, fast service, polite, they try very hard for the people
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Роман М.
Level 4 Local Expert
December 5, 2019
The service is disgusting! Everything is in Kazakh. I don't understand a damn thing. It stinks. There is no toilet. It is located at the very bottom of the Kaskelen. You'll get there like hell. Dirt and beggars are everywhere.
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Зинаида Савенкова
Level 10 Local Expert
February 20, 2020
Good employees, promptly, clearly, without delay. The documents are issued on time.
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Дмитрий Н.
Level 4 Local Expert
July 5, 2020
In general, the Kaskelen PSC is not bad as a job, but now, at the time of the Pandemic, a fierce Orgy is going on there...
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Нуржан Жумабай
Level 6 Local Expert
January 7, 2023
A typical PSC
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Елена Н.
Level 5 Local Expert
October 6, 2018
The only thing I wanted to notice is that when you receive any documents, check if everything is written correctly there! Everything else is fine. The parking is convenient, the service is fast, the consultation is detailed!
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Дильбрим С.
Level 5 Local Expert
October 5, 2019
As in all PSC there is always a queue and a lot of visitors. And so the service and treatment is good
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Anonymous review
November 15, 2018
It's very convenient to do everything for people. Receipts with the queue number, a waiting room with chairs, a tableau with the queue number and the window number. The bank's cash desk, so that you can pay immediately, as well as terminals.
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Элианора А.
Level 5 Local Expert
August 1, 2019
In general, the service is wonderful! But! I had to wait a very long time to apply for some kind of certificate... There were 58 people in front of me! Fix the situation!
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Нурали Н.
Level 2 Local Expert
February 3, 2020
There are few service personnel, there is a live queue at the 25th window, coupons are not given out to people a lot, acquaintances pass without a queue, a mess, lawlessness....
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Гульнар Нарынова
Level 5 Local Expert
April 26, 2022
The perfect driver
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Савели4
Level 16 Local Expert
September 10, 2019
Sometimes there are long queues, and sometimes small ones - the documents were processed in 10 minutes. Not all employees are literate...
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саадат султанмуратов
Level 6 Local Expert
June 13, 2022
Moshny and accurate
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Nurbol Makashov
Level 3 Local Expert
January 11, 2020
There is no electronic queue, so people have to go through several queues to receive the service
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Альбина А.
Level 7 Local Expert
September 8, 2020
It is always difficult to work with people, but PSC employees try their best.
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Anonymous review
April 19, 2020
This is the busiest PSC in the region. We need two PSCs in Kaskelen, otherwise there are about 500 thousand people
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Виктор Ярославцев
Level 6 Local Expert
November 6, 2018
Excellent and fast service. High-quality infrastructure and production environment
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..NIKO.. ..KIT..
Level 7 Local Expert
March 14, 2019
They make a lot of mistakes in the documentation, PSC employees have redone it three times, illiteracy, programs hang constantly, there is a separate story about the queue.
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Ильяс Мухометов
Level 7 Local Expert
June 3, 2020
There are always queues, they need more people and that the Base always works...
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Сулейменов
Level 8 Local Expert
March 23, 2020
Oh, there are a lot of people here, I do not advise you to go to the city better
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Нинель Т.
Level 6 Local Expert
January 29, 2020
The service should be fast for people, so that people do not stand in queues for a long time.
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Андрей К.
Level 13 Local Expert
October 25, 2022
Спасибо👍
Надежда Г.
Level 8 Local Expert
February 15, 2020
People are trying, thanks for everything being faster than before
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Гульзат М.
Level 6 Local Expert
September 18, 2020
Queues roll in. There are a lot of people as always
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Даурен Б.
Level 5 Local Expert
October 6, 2019
Everything is set up except for the operators. Not literate, not trained, behave rudely with the population
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Галочка Птичка
Level 11 Local Expert
December 21, 2019
A live queue, weak Internet, a hanging database - so only a three!
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Анастасия Ромащенко
Level 8 Local Expert
July 20, 2020
In principle, like other state institutions, it is a mess and chaos🤯
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Жанар М.
Level 3 Local Expert
October 4, 2019
There are more gazebos for people. There is no place to sit when there are a lot of people.
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Евгений
Level 7 Local Expert
February 12, 2020
The organization and service of the population leaves much to be desired.
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Шугула Иматаева
Level 5 Local Expert
August 30, 2020
I just don't have the words to stand in line all day
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Donna M.
Level 5 Local Expert
July 30, 2019
For the sake of 7 minutes of service, I stood in line for 1.5 hours. Is this correct at all?