Well, definitely a very top place - they help quickly, efficiently! What I really like is that they can help with any question! The documents were made in a couple of days, although I had to pay for the speed))) Digitalization in action👍🏽👍🏽👍🏽
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Камила Ноянова
Level 3 Local Expert
July 29, 2024
They came to change their passport, left after 5 hours.
-they asked for a ticket to replace their passport, gave a ticket for a photo, then gave the necessary ticket (+40 minutes in line)
-the scoreboard does not work
- the database does not work periodically
- they don't give coupons
- they do not accept without a coupon
-QR does not work for payment
-card payment does not work
-it is impossible to pay the state duty through the bank (technical work until 16:30, and then until 17:30)
-there is no ATM to withdraw cash
- cockroaches in the toilet crawl under the sink
+ nice coffee shop on the ground floor
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Айслу Урдабаева
Level 2 Local Expert
August 12, 2024
Lawlessness! Employees at the digital services center will not even listen to customers, they leave for lunch at any time, so there are few employees, because of this, there is an eternal live queue
The most terrible service!!!
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Кымбат Аманжолова
Level 12 Local Expert
December 4, 2024
I was with the manager of Otbasa Aizhan Bank.Very competent, there would be more such clients
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Сардар Дузбаганбетов
Level 4 Local Expert
September 12, 2023
Everything is good, the service is on top, there is a restroom for needs, and to drink coffee and eat, take the most important thing that there is a boiler with water.
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1
Сергей БадЯ
Level 8 Local Expert
June 13, 2023
An excellent solution is to make a residential construction bank and a PSC on the 2nd floor. There are boilers with drinking water on the floors. All conditions for the people )
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1
Асхат Н.
Level 2 Local Expert
October 14, 2024
If you are looking for a new product, you can find it on the internet...
See original · Қазақша
Сергей Петров
Level 17 Local Expert
August 6, 2022
Politely. Kindly. Quickly. It's all about the case. Very qualified. They helped and liked everything. We were pleasantly surprised by the clarity of the work. An example of how to move towards a digital state.
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4
Елена Ч.
Level 3 Local Expert
November 25, 2024
Very slowly, despite the fact that there are few people
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Данара Ескельдина
Level 3 Local Expert
August 27, 2022
Everything is fine, I went to change my identity card, polite staff. You can also pay the state duty on the spot in the same place, they did it well, it's convenient
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4
2
Владимир Владимироff
Level 22 Local Expert
March 22, 2023
Con and con. There is only one cash register for payment, there is a kilometer queue. And this is normal. Digital cabinet, full of people. There are completely incompetent employees.
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1
1
Рустам
Level 8 Local Expert
December 31, 2022
IIN was received by the Russian Federation abroad. The queue lasts for 20 minutes, the registration itself takes 5 minutes and after another 2 hours, an SMS about readiness arrives along with a link to the IIN itself, so you can not come a second time.
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3
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Dm F.
Level 5 Local Expert
August 7, 2022
Iin was done for 3 days, I understand that the load is heavy, but I had to come and stand in line three times. Until I came across room 3, a very friendly employee allowed me everything.
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4
xkostyaxx
Level 19 Local Expert
May 19, 2022
A fast system with coupons. There is a place to sit, although the seats are not very comfortable. There is a coffee shop and a dining room
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3
Елена Гнипа
Level 6 Local Expert
April 15, 2023
Good organization of work. The staff is competent and polite
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Ерлан Султанов
Level 17 Local Expert
June 16, 2022
Parking, even for staff, is small. Where should people park? Yes, the staff needs to be re-trained .One document was handed over several times to the torment center.
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4
Рашид Иванов
Level 8 Local Expert
October 22, 2022
Praised by the work of the Staff!!! Quickly, clearly and politely!
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3
1
Anastacia
Level 6 Local Expert
May 28, 2022
Specialist Dana is a terrible employee. I made mistakes three times in the application for the IIN - the reason for filing, the place of birth, the scan is incorrect. At the same time, he sits with headphones on and listens to music. As a result, we lost 5 days and a lot of money for hotel accommodation to wait for the issue. We didn't wait - something happened to the database, and we had to leave with nothing.
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1
V
Level 12 Local Expert
April 15, 2023
It's a pity that it's only until 18:00! And so the staff is responsive👍🏻
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Луиза Сугаипова
Level 2 Local Expert
January 29, 2022
Well done. They work at a pace, there are a lot of people. They explain it in an accessible way. 7stol well done!
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3
1
richmond.time
Level 17 Local Expert
October 16, 2022
Great!!! We helped you quickly and efficiently!!!
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3
1
Венера Давлеталина
Level 10 Local Expert
April 13, 2023
The service is good, everything is explained clearly
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М.Е.
Level 9 Local Expert
June 13, 2021
It is the greatest achievement of public administration to have such administrative centers where in the shortest possible time you can get any certificate or document, or some other service from public services. And all this without pushing in the queue, in a cool hall, if it's hot outside and vice versa in the warmth, if it's cold outside. Under the helpful smiles of the staff of this institution.
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3
1
Константин Шерыхалин
Level 23 Local Expert
October 16, 2022
Well done, we have opened a separate center for foreigners!
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1
АСЫЛ Абдулла
Level 3 Local Expert
January 29, 2023
Everything is fast and cool there
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2
Алия Сарсенова
Level 9 Local Expert
August 5, 2022
Very fast service and pleasant staff
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2
2
Гаухар Ж
Level 6 Local Expert
May 26, 2023
The equipment service is lame.
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1
Марина Борисова
Level 10 Local Expert
September 2, 2021
Everything is fine.. The hall is spacious, there are many chairs for waiting, it is not stuffy in summer.
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3
1
Виктор Турлюк
Level 10 Local Expert
April 28, 2023
Quickly, surprisingly
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Юрий
Level 5 Local Expert
June 7, 2022
Quickly and efficiently. I liked.
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3
1
Sergey Dolgintsev
Level 20 Local Expert
February 4, 2022
If the citizens of the visitors behave culturally, then everything is fine!
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3
1
Марина Сапарова
Level 7 Local Expert
May 29, 2023
The best PSC in the city!!!
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Руслан А.
Level 4 Local Expert
March 18, 2023
I liked how they work
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2
М
Level 9 Local Expert
November 18, 2022
Friendly staff!
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2
1
аааа
Level 6 Local Expert
December 18, 2022
The reception is weak, the EDS is barely opened
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1
Айнур Керимбай
Level 5 Local Expert
April 12, 2021
Rude employees of the PSC itself. On the ground floor at the reception, the man even helped more than the young staff.
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1
.
Level 11 Local Expert
July 9, 2021
There is a lot of confusion. Sometimes I couldn't explain how much. The composition is not expressed very correctly. But how to say it, they can't always answer the question. Not quite competent.
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Геннадий л.
Level 3 Local Expert
June 8, 2020
How do I call the PSC at 12 mkr?
I can't get through to Turgenev, I've been calling for 4 hours and without success!!!And I don't know the numbers for 12 mkr!I'm calling from another country, I need an urgent consultation
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3
1
Жасулан Мутигуллин
Level 2 Local Expert
September 11, 2020
The consultant girls did well, they quickly solved my problems, thank you!
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2
Кунслу Сарсенбаева
Level 4 Local Expert
January 30, 2020
We were very well served, the managers were competent and polite, the help procedure took only 2 minutes👍👍👍
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Мирам Куатов
Level 21 Local Expert
March 25, 2020
The PSC is good in itself, but the service in the room is a mess, the staff are lazy and try to avoid you.
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4
2
ВЛАДИМИР Килина
Level 6 Local Expert
September 24, 2021
There is not enough parking space, they have an eternal problem
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3
Serik Qyaniş
Level 17 Local Expert
December 22, 2021
Unskilled staff
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5
Женя
Level 11 Local Expert
December 25, 2019
Good service, the manager helps with everything, I recommend it, quickly
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3
3
ЭКСПЕРТ АКТОБЕ
Level 11 Local Expert
October 19, 2021
There are fewer people than in other PSC
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3
Петр Сулимов
Level 5 Local Expert
November 14, 2020
Everything is fine.Only parking wants the best
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3
1
Серго машина
Level 9 Local Expert
June 10, 2020
The usual PSC is normal, the staff is not very lucky.
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3
1
Нургуль @kapsula_aktobe
Level 17 Local Expert
November 14, 2021
The long wait
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3
Аселя А.
Level 9 Local Expert
January 13, 2020
It's convenient, there are certainly not competent people, but there's no way without it!