Disgusting. They came to take fingerprints. At first they directed us to the wrong window and we waited 40 minutes. Then it turned out that we had an office at 46. We waited another 40 minutes. The employee Aziza Baizhanova asked to provide documents on residence in the Medeu district. We showed it. The 2023 contract for the apartment where we have been living since then. The answer was: what if you don't live there anymore? OK, there is a work contract, also Medeu district. The 2023 agreement, which states that it is automatically extended. That didn't suit her either. - what if you don't work there anymore? What's the difference? Maybe they'll get fired tomorrow. It's none of her business at all. Do we live in this country and pay taxes to receive such an attitude? Please explain to employees their duties, and to visitors what is required when and why. It looks like arbitrariness.

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Blackberry

Level 10 Local Expert

Red tape, freezing computers, useless waiting hours. To open an EDS, you need to buy a flash drive, of course, with a triple markup. There is even a banner for convenience and a guy attached next to it, a service! (Sarcasm). Next, it turns out that you need to link the iin to the number. (Thank the gods, the inn already exists, otherwise it is likely that you would have faced extortion, which is so much written about in reviews). Next, it was necessary to make a video call with p/K. You wait for the operator to call for 15-30 minutes, 4 times the connection was cut off or the computer hung up, which was pure mockery. As a result, we easily did it at home from our laptop. Another day they came to do fingerprinting. There are no numbers, the queue is alive, nothing is clear. It turns out that it was possible to go faster, because the queues are different. We stayed there for 1.5 hours to be told to go to another PSC. Before that, by the way, we also went to another PSC, to the railway station of the world, to find out there that the department had moved, and in the third place, in turn, we learned that the fingerprint device had left for repair and was not working. No information. Seven circles of hell in the modern world.

See original · Русский

Юлия

Level 2 Local Expert

Incompetent, unprofessional organization of the fingerprinting process for foreign citizens!!! Behind the beautiful hall there is a bump with shabby chairs, where people wait for hours, there is no queue for coupons, someone leaves without warning, everyone gets confused. Then comes LUNCH for 1.5 HOURS!! Highly qualified foreign specialists have to spend their working days on this mess! I ask the responsible person to take decisive measures to organize the queue and optimize the processes!!

See original · Русский

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