R13
62 reviews
November 14, 2024
Everything was done quickly and not even expensive. Good specialists. They will advise you how to do it better, but they will not impose unnecessary work - everything is at your discretion. There is a waiting room with sofas with tea and coffee. You can pay in cash or by bank transfer. It turns out that I just didn't know, there is an installment plan for rubber. Excellent service. I recommend.
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June 18, 2024
It's not the first time I come myself and all my friends to this tire service, there have never been any problems with the subsequent operation of the car, good guys know their business and work harmoniously, they will tell you where to fix, do, service will also tell you. Living in Minsk, I come here myself, I prefer a good price-quality ratio and attitude to work and the client.
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November 14, 2024
Professional, responsive, friendly staff! Special thanks to the guys who tightened their nut in place of my lost one☺️
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May 11, 2024
I have been using their services for 3 years now.The quality of the work has always been satisfactory..But the price surprised me this May..I changed the set of rubber on cast discs.r 16..they charged me 56 rubles, although in the autumn -40 rubles for the same work..Apparently, next time I will use the services of another tire shop...There are two self-service car washes next to them..a real plus.And the car wash is a credit
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November 7, 2024
Great guys... Everything is clear and fast.. Sit down and drink a cup. And they'll do everything for you.. I use only this service all the time.
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April 1, 2024
I checked and refueled the air conditioning system in the car.The staff is qualified.A great approach.I was very pleased with the work done and the cost .Convenient location, a large number of places.
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August 16, 2023
We arrived with my wife and a small child to seal the wheel (puncture with a self-tapping screw) half an hour before closing. A disgruntled employee came out and asked a question about what they had come for. When I heard that it was necessary to seal the tire, I said come tomorrow, I need to hand over the cash register, wash, change clothes, although the tire service works until 20:00, and even the handyman himself works there for 15 minutes at most. To my indignation that the ticket office surrenders after the closure of the service, he rudely replied, but when I wash and change clothes... I realized that it was useless to argue with him and called the tire repair director. To my surprise, it turned out to be a very pleasant person who apologized many times and said that it would not leave unpunished in the flesh until the dismissal of this employee (I hope these are not all words) and offered to come the next day and do the work for free. After such a boorish attitude, there was no desire to go to them, despite the fact that it was free. After talking with the director, I did not contact higher authorities so as not to cause problems to a person because of the employee who works there.
P.S The tire store itself is not bad and their prices are the lowest in the city, I have repeatedly bought rubber from them, but this is the first time I have encountered such a boorish attitude towards a customer at a tire repair shop!
I attached a photo of this character
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May 14, 2024
The best tire service, they said everything as it is, they did it quickly and low prices relative to good service
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November 9, 2023
This is not the first time I come to this tire service. I like the quality of service. The car was serviced by Master Pavel. The job is done neatly. The master is polite and friendly. I recommend
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November 10, 2023
It's not the first time I come to change shoes on this tire, there have never been any problems with the subsequent operation of the car, good guys, know their business and work harmoniously, always on the positive side and you can talk.All my friends on my advice also go to this tire and no one was disappointed.
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August 13, 2023
I changed the valves, because they began to crack a couple of months after they were installed on this tire, I told the employee to mark so as not to balance, to which he removed the load with a grin, thinking that I did not see, an imbalance appeared when moving after that!This is done so that the client returns and pays!
For the second time, after replacing the valves, I did not find any cargo on the new disks, traces remained on the disk, which confirms my arguments!
When requesting a complaint book, it was said that it was not in place, the receipt was not given until I asked!They prove that the valves change every six months!
I DO NOT RECOMMEND IT!
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September 15, 2024
Very good service. Everything is fast and high-quality
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October 21, 2024
I ordered CDs through the online store. They assured me that they would come. And then abruptly they are gone. Poor service
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November 28, 2023
High-quality and fast service for a reasonable price. The staff is polite and attentive to each client.
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June 4, 2023
If the bolts were not thrown to the ground, and the bolts and the hub were simply lubricated.... I would give a high rating. I've been driving for years. There were makings of a discount and free hot drinks... but no.
They don't even hint at it. They offer to replace the bolts, but they do not keep them in stock. They are sent to the neighbors... They don't know how to manage a queue. I'll tell you for free.... Give each person who arrives a leaflet with a number in the file under the invoice. Thank you, do not be kind, I will be glad to use your service again. They learn from mistakes. This is why such an assessment is made. I'll come by the winter season and check it out. If not... That's pichal... To whom it seemed the same thumbs up.
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May 9, 2024
When buying rubber, they promise a discount!in fact, I bought rubber at lunch, there was a queue, I decided to come in the evening.In the evening, when replacing the rubber, they said that there were no discounts
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November 6, 2023
He writes on the Internet that there is a preliminary appointment. When you come in, it gives a message that temporarily does not work ..... And so for a very long time..... I can't say anything bad about the staff, they work efficiently and quickly.
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November 27, 2024
Excellent service, courteous staff. He will tell you, he will advise you!!!
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December 1, 2024
We have updated a little, but the price tag is not small at all!
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December 14, 2023
The worst tire service I've ever had. I live 500 meters away from it, but even in case of urgent need, I go to another one
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March 28, 2024
Everything is beautiful, everything is gorgeous, but the prices are also high
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November 6, 2023
I don't recommend it.
They balance badly, they don't roll out, they treat customers negatively, they skip friends without a queue!
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March 28, 2024
I applied for the first time , and they found and installed it ..I didn 't even have time to smoke
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November 12, 2023
The best service in the city
Advise everyone this tire service Pavel and Andrey
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November 12, 2023
The best in Grodno. Separate greetings to Pavel and Andrey ) thanks
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April 23, 2023
The queue is randomly distributed, I stood for an hour, the cars behind me that arrived much later got fucked earlier, the prices are not the most pleasant. I won't go anymore
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November 26, 2023
Excellent service
Thank you for your prompt help
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October 24, 2022
The service is excellent. The quality of the work is excellent. Well done guys. Everything is very fast.
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November 5, 2022
The service and quality are at the highest level. The prices are adequate. There are a lot of customers, then the problem is at the checkout, but I recommend it.
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December 3, 2021
Tire service is the best in the city, good craftsmen, a large selection of new rubber, but there is not enough special equipment for ballooning wheels without a central hole, and so everything is super
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July 22, 2024
Everything is fine, but I recommend checking the final amount to be paid.They love it, so this is the assessment.
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November 9, 2022
We arrived with a self-tapping wheel puncture (not a side cut). They sealed it up, took 18p. We drove 100km-the wheel is flat. I do not recommend it!
I complement the photo, they sealed the hole with this
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November 25, 2023
He began to start a column. we looked, installed a new, normal service.
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April 23, 2021
This is a fiasco, not a HUNDRED. We stopped by to balance the wheels, the workers fancied themselves gods, behaved arrogantly, boorishly. It would be fine if we did the job efficiently, BUT... They were convinced that the tires had "died" and needed to be changed, offered their own tires, picked them up for a long time, found them, put them on, everything was fine, but it became much worse than before the replacement. They returned and, after arguing with the omniscient employees, put their own back... at another service station, we already found out that the tire on one wheel was put against the grain...
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September 27, 2022
The best tire service in the city! Courteous staff and approach to each client!
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January 29, 2022
I live in Limoges, I change shoes with these guys!!
Good installments for tires!
The staff is super, the guys work fast!!!
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October 26, 2021
Excellent service. Affordable prices for tire fitting services and the lowest prices for tires in the city. Excellent staff.
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January 19, 2021
there are no questions about the work of tire repair, questions to the site to which they sent to order tires, ordered, rechecked everything, the order went normally, with the dispatch of tires for this tire installation. For a day or two, no one calls, I'll dial to find out, they start to drive the game to me, they say the order could have gone to spam, they say they probably ordered incorrectly and la la la la. I say OK, we need these tires, hey dude, they haven't been there for a long time. As they do not hang on the site, there is a discount, everything is normal, the rest of 50 pieces are written in the warehouse. Um, well, OK, let's check now and call back, and with the ends, the site is fucked up, beautifully written in fact, it's fucked up. And if they try to make the client an idiot, they pretend to be a super service, but in fact ordinary dealers from the market
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April 20, 2021
Excellent service on R13 tires, fast, high-quality, not expensive.
It is very convenient to watch the queue online. Friendly staff.
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March 22, 2021
I ordered tires on the website R13.by for the second time and the second time I was satisfied!!!
The fact is that I have long been used to the convenience of shopping and searching for what I need via the Internet (saves time and gasoline on unnecessary searches and trips). In the fall of 2018, when searching for new tires for cars for the winter, a website came across on the Internet R13.by (in Grodno). I called and discussed what I was looking for. I was advised of the options. I ordered it. They brought them to the store at the Yuzhny market, and they also have their own tire service there (and more than one – there are also points around the city). I liked everything: the possibility of paying by card (plus the possibility of paying in installments is available), the price of tires is not more expensive than that of competitors (it was even slightly lower), the expectation of an order from a warehouse from Minsk was a couple of days, when buying, they issued a warranty for tires for 2 years, as the tire service cost the buyer a discount from the standard price plus the installation warranty, as a bonus, they also provided free packages for the removed tires. When I went to the tire store, I used the service of booking time for tire service so as not to wait in line (because it was the season and the emergency). The guys turned out to be nimble at the tire repair, they did everything quickly and efficiently (by the way, replacing unusable old nipples also turned out to be free). I drove off for the winter on tires recommended by the store's consultant and was satisfied "like an elephant"! Winter SAVA Eskimo S3+ 155/65 R14 tires, cost 75 rubles per piece, not noisy (F / C / 67dB - according to the Euro label), keep the road perfectly, row the "porridge" wonderfully, liked the tread pattern (many installation options), the tread is abrasion resistant, but at the same time soft for grip on the road. Later I learned that these tires were a hit for more than one season (price - quality) and the SAVA brand is a "daughter" of the Goodyear concern.
When the question of replacing old summer tires arose in March 2021, I naturally decided to use this service. The guys were on top once again! Before contacting them, I monitored prices on the Internet, options for the desired size, read reviews and tests of summer tire brands, decided on a budget and…
I was pleasantly surprised once again! The prices are better again, all the "buns" are the same as the first time.
I called – they didn't answer right away. I wrote a message on Viber with options for interesting brands and sizes of tires, unsubscribed that a large influx of customers, as soon as they are free, will definitely contact. By the evening, I got a call back, discussed (as it turned out, I communicated personally with director Alexander), of the 2 options I discussed for the size of 155/65 R14 tires (of all parameters, price, braking quality, etc., including looking for non-noisy tires): Kormoran Road - 77 rubles per piece (S / S / 68dB - Euro label) and Nokian Hakka Green 3 - 83 rubles per piece (B / A / 67dB - Euro label), advised the best option of the 2 I discussed. There was no information on Nokian tires on the website and in stock, but in a conversation the director recommended them to me and informed me that they had already been reserved in a warehouse in Minsk at the time of my daytime sms on Viber (the last 4 pcs were in stock). Also, I also discussed the issue of disk options for cars – the director sent photo and price options to Viber in the evening at 22.00, warning in advance that he also accompanied a couple of clients by phone and was in great demand (which I was pleasantly surprised that the director himself is engaged in accompanying and advising clients, including late).
I decided to order only tires (I haven't figured out which ones I want from the many options yet - I decided to think again).
The tires were delivered from Minsk quite quickly - after 2 days (I was warned about this in advance at the time of ordering, and I was in no hurry). The tire release date is February 2021. I have not changed the tires for winter to summer yet, because it's too early, but I will definitely use the same service (especially since there is a discount on installation and a warranty is provided). I was satisfied with my attitude and approach once again! I am grateful and wish the team R13.by prosperity!!!
P.S. Someone wrote that they ordered on the Internet on the website R13.by and the application was lost... the information on the site is outdated in terms of availability, etc.
I'll tell you my opinion… I always try to contact the representatives of the site if they do not respond to me within an hour. Dissatisfied people can be found in any business, especially if they have never been in business themselves. When you open your own business, then ... you will see a lot differently and maybe you will begin to treat some force majeure situations with understanding.
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January 11, 2023
The service leaves much to be desired, the price tags are changed in front of you in the direction of increase…
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December 5, 2022
Good tire service.
Professionals in their field work.
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February 14, 2024
Well done, super
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July 25, 2022
The best tire service in the city. Polite and cheerful staff
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January 29, 2022
The tire service is done well. The prices are reasonable. You can leave old tires at their place for free.
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November 5, 2021
Polite staff, do their job quickly and efficiently.
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August 22, 2021
Good staff , there is a place to sit while they make a tire , a good choice of tires
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November 5, 2020
Good tire service, responsive staff, work efficiently and promptly
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May 30, 2022
They work quickly and efficiently.
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May 21, 2021
Good service! Tire prices are among the lowest in the city))
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