The operator's work is very bad: you call, ask for a car in 20-25 minutes, asks where to pick up and where to take it, accepts an order with the word "wait!". It takes 25-27 minutes, you call back, ask where the car is, the answer "kills": - Now I'll look ..., the car is in the area, you will have it in 15 minutes .. QUESTION: Why take an order and force people to be late if you can't fulfill the order? And this is not an isolated case, this is the norm for taxi 161
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Елена
Level 5 Local Expert
November 24, 2021
The service is disgusting. We waited for the sober driver for 50 minutes, called the operator, who said that he did not know when the driver would arrive and hung up without explaining or apologizing. Do not order this taxi if you want to go somewhere, and not wait 50 minutes.