We stayed for 3 nights. It can be seen that it was once a very good hotel. Polite staff. We arrived at 23:00, and we were checked in. The room is clean, there is everything for convenience. Kettle, bottled water. According to the standard. Upon request, the room is cleaned and the linen is changed. There are interruptions in the water supply in the city, but in the 3 days that we lived there, there were no problems. There are three 5-liter bottles and a bucket of water in the toilet.
Breakfast is available in the restaurant for an additional fee. I liked the kitchen.
I am very glad that I chose this place to stop in Donetsk.
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5
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Alex’s
Level 5 Local Expert
November 10
Nice , most importantly clean , cozy , the room reservation included a visit to the pool, delicious in the restaurant, and service at the level!!!we will come and stay only at this hotel!Thank you very much for being clean 👌
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Николай Рытов
Level 13 Local Expert
July 25
Donetsk is my favorite city. I spent the night in a hotel here for the first time. They recommended this one. I liked it very much. Solid, clean, downtown, inexpensive. Just fire , I advise you
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1
1
Евгений Ру
Level 24 Local Expert
July 1
Nice hotel, air conditioning in the room, kettle +tea set, mini safe. On June 24, there was no refrigerator in the room. The building has a restaurant and a fitness center. It is located near the embankment, you can walk
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Макс Антипов
Level 16 Local Expert
August 31
Nice hotel, within walking distance from the center and from the waterfront. There is a stable Internet connection. A fitness room and a decent level swimming pool. If they had opened earlier and closed later, it would have been great.
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Дмитрий Мельников
Level 14 Local Expert
July 7
Excellent, regardless of circumstances and events, the service is excellent, the staff is polite and responsive. Breakfast - a choice of 4-5 options, drinks for a fee.
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Анна С.
Level 7 Local Expert
November 29
Well, I do not know who writes extremely positive reviews.
I booked two rooms on the hotel's website a month before check-in (I took screenshots - two separate booking rooms).
At the time of check-in, it turned out that supposedly only one room was booked and they could offer the second one only increased comfort - I will not even draw a conclusion about the purpose of such manipulations.
In addition, at the time of check-in, the reception was not working - no one warned about this either. It was about 22:30 when the security met us and said that we had to pay for the rooms either in cash or leave our passports as a deposit, because the reception is open only from 08:00 to 20:00 (yes, yes, if you need an iron and ironing board, then it will be available only from 08:0000, as well as other similar services). There is no ATM in the hotel and in fact I had to leave the document to it is unclear to whom.
To be honest, even in the polar settlements there is no such disgrace.
There is not a single hook in the bathroom in the superior room, and the mini-refrigerator does not work at all - the reception said that this is "not a refrigerator, but a mini-bar, it should not freeze" - OK, but even it does not create the required 2-8 degrees, in fact it is just a box in the form of a mini- the refrigerator. Oh, the mini-bar.
A small household hair dryer, there are no problems with water.
During the three days of stay, cleaning was not carried out even once. It is difficult to assess the quality of service, since the policy of the hotel owners is clearly unclear: asking the staff why all of the above exists is stupid.
The restaurant is not bad, the level of cuisine is average. Although it's a bit expensive for the provided one.
There was a desire on the last day to go to the manager regarding the reservation and the situation "you have a reservation for one room, but we can only provide increased comfort," but there was no time for this.
Bottom line: what is stated on the site is missing, there are no 4 stars in sight. It should be borne in mind that the service is very peculiar, you can forget about goodwill.
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Танюшка Удальцова
Level 5 Local Expert
October 16
I really, really liked the hotel. We were in it in October 2024. Against the background of a half-empty and half-abandoned city, it looks like an oasis of cleanliness and comfort.
The prices will pleasantly surprise you.
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3
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Евгений Суворов
Level 5 Local Expert
July 28
For the current times, an excellent hotel in Donetsk. Of course, it is already tired, but at least it resembles a standard grid.
A huge plus is a restroom on the 3rd floor with a veranda.
Of the minuses, it closes at 22, well, for some reason there is no person at the reception around the clock.
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Елена Кряжева-Карцева
Level 12 Local Expert
November 26, 2023
I really liked the hotel. Convenient location. The hotel is clean and tidy. Polite staff. High class of service. The school is visible. The hotel has a restaurant and a bar. An exquisite menu. There is everything. From borscht with pampushki to seafood dishes. I was pleasantly surprised when I found a salad with sardines on the menu. I ate such a delicious one only from the Greeks.
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3
антон татарченко
Level 11 Local Expert
May 22
Well, what can I say...This is probably the most decent hotel in the city in the current conditions. And this is an undoubted plus. Wi-Fi is working quite stably. Almost the very center. Both cold and hot water was present on the 8th floor, although the pressure was so-so. The elevator is functioning. Of the disadvantages, there was no cleaning during the three days of stay..the trash can overflowed. Water and soapy and dusty supplies were also not replenished. I didn't dare take breakfast..Well, the price tag is too high for everything in the city...
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1
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Сергей
Level 19 Local Expert
July 1
A very nice hotel. It is clean, and most importantly very quiet, both in the room and outside the window. Soft mattresses and pillows. Kettle, tea, coffee in the room. I recommend.
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екатерина м.
Level 7 Local Expert
June 16
The best hotel in Donetsk. Clean, cozy rooms, delicious breakfast. The coffee is delicious. Sometimes the water is turned off, due to the proximity of hostilities.
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3
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Мистер
Level 26 Local Expert
August 2
My favorite Ramoda. Here are the best breakfasts in Donetsk, comrades. Poached eggs in the morning - cheer up))) As a hotel, it's not bad, everything is quite fresh, but the breakfasts...They're the only reason it's worth staying the night here.😘
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Герман
Level 4 Local Expert
June 8
Everything you need for a comfortable stay is there, without too much pathos.
You can come to the pool without booking a room, so there are always a lot of visitors.
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2
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Константин Григораш
Level 8 Local Expert
March 25
A great place to relax, I often go on a business trip, the choice is obvious Ramada Donetsk, polite staff,good rooms, good breakfasts, the restaurant has a separate smoking area!
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Вежливый Борт
Level 12 Local Expert
June 8
A nice, cozy hotel. They checked in at curfew. Everything is clean, beautiful and good. Put more time for breakfast - everything will take a long time
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1
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Алексей Адаменко
Level 17 Local Expert
April 14
Nice hotel. I liked everything. There is a restaurant. It is located almost in the center. There is a river nearby. A clean room, everything works. Sometimes there is a problem with water, but given the martial law and disruptions throughout the city, it is not critical.
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1
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Хуршед А.
Level 5 Local Expert
July 30
A great, safe and comfortable hotel! The restaurant has a wonderful kitchen! Everything is very tasty and safe!
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Наталья Лебедева
Level 15 Local Expert
September 3
I was reminded by Ibis, I was glad to have a cozy and clean room, fresh renovation, good plumbing. Everything is wonderful!
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Сергей Одинцов
Level 11 Local Expert
July 20
A good hotel, one of the few places where you can stay now in Donetsk, but there are problems with water! And it's expensive!
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Михаил Николаев
Level 8 Local Expert
August 21
Not a bad hotel, very good breakfasts.The rooms are clean, the air conditioning was buzzing a little at the time, but overall everything is fine👍👏
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Катя Гончарова & A.Y.
Level 20 Local Expert
February 25, 2023
Шикарное Заведение Гостиничного Бизнеса!
Персонал вежлив вышколен, приветлив, и все в накрахмаленной красивой униформе.
Гостиничные номера светлые ,уютные, просторные,и чистые. Укоплектованы всем необходимым для путников, шампуни,тапочки, халатах, и даже сейфом.
Завтрак очень вкусный, сытный,и полезный.
Кухня очень разнообразная и способна Удовлетворить любого гурмана!
Рекомендую!
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Виктор З.
Level 4 Local Expert
August 26
I was passing through in July. The city has a hard time with daily rent, a hotel was the best option. The rooms are relatively not cheap, but they are worth it)
The staff is polite. The food is delicious.
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2
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Ингеборг Дапкунайтович
Level 10 Local Expert
September 23, 2023
Отель очень гармоничен как снаружи, так и внутри. Удобное местоположение. Из окон фасадных номеров открываются потрясающе красивые виды на закаты и рассветы, на фоне набережной. Хочется пожелать успехов и процветания, а также побольше
добрых и щедрых гостей. Рекомендую.
1
Илья Титов
Level 13 Local Expert
August 22, 2023
Расположена гостиница недалеко от центра и от реки.
Персонал вежливый. Заселение быстрое. Номер небольшой и чистый. Все необходимое присутствует. Полотенца, тапочки, чай, кофе, чайник.
Мы выезжали рано. Ресторан предоставил ланч-боксы. Впечатление от гостиницы очень хорошее.
2
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Евгений
Level 13 Local Expert
April 12
Good location, affordable prices, Clean rooms. The service is discontinued.The breakfasts are good, the drink is not included in the price, which is strange. A restaurant with a pleasant atmosphere and a pleasant selection of dishes .
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Алекснадр Квон
Level 7 Local Expert
March 20
A normal hotel. The rooms are clean and not shabby, there is always hot water. Great breakfasts and a good restaurant.
One of the disadvantages is that there are more rooms than there are, because the water pressure is not so good and it does not reach the upper floors, so rooms like up to the 8th floor are there only with hot water.
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андрей
Level 18 Local Expert
June 10
Very Secret and Safe be vigilant and everything will be fine settle down to the side where the staff does not arrive excellent food 5 rooms for 4 cleanliness 5
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Александр Кузнецов
Level 15 Local Expert
January 20
Excellent hotel, good cuisine in the restaurant, there are problems with water on the upper floors, but the staff is always ready for difficulties and in the bathroom, in case of lack of water, they always leave a supply of water. From the downside, it can probably be noted that the linen and towel were not changed every day.
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Александр
Level 17 Local Expert
May 21, 2023
В данный период жизни города - лучшая гостиница с комплексом по развлечению и отдыху своих посетителей. Есть бассейн с зонами джакузи, римская терма (аля турецкий хамам), спа- салон и парикмахерская. Ресторан, терраса. Даже магазин одежды различных брендов. И везде можно попасть не выходя из гостиницы. Расположена на берегу реки Кальмиус ( с древнегреческого «Камыш»)- облагороженная пешеходная зона
Елена
Level 15 Local Expert
October 23, 2023
Cozy, modern, in a great location, with beautiful views from the windows, an amazing hotel! And always friendly, smiling, friendly staff! Near the embankment! Walking area!
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Станислав В.
Level 11 Local Expert
September 16
I spent a day in the city, and then stopped for the night.
I liked everything very much).
Quiet and nice view.
Dinner: delicious food in the restaurant.
Breakfast: delicious, a lot, but a drink is not included in the price. Even plain tea🙄
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Владимир Вячеславович Блейз
Level 12 Local Expert
July 22
The hotel is not bad, but there are shortcomings and not very friendly staff at the reception, lived from July 17 to 19, the iron and board waited 4 hours and did not wait, no one answered the phone at the reception, called 5 times, went down 2 times and reminded of their fate, as a result I had to leave not ironed, to wear out neither who didn't want to.......
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Иван Иванов
Level 10 Local Expert
June 14
The kettle in the room is not working properly, there is no tea/coffee itself, as well as cups for this. And the price is not cheap! After 20.00 there is no administrator, closing documents, payment receipts for business trips could not be received.
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305702 хазов
Level 6 Local Expert
July 9
A decent hotel!
Excellent restaurant, good cuisine and much more, taking into account today's time
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Паша Смоленков
Level 11 Local Expert
August 9
Excellent modern hotel on the embankment of Donetsk
Cozy rooms with good air conditioning
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2
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Dayan Dansyuryun
Level 5 Local Expert
January 15
Taking into account all the difficulties of the frontline city, the amenities of the apartments functioned around the clock. In particular, hot and cold water. There were problems with the light, but this is the fault of the APU. Moreover, a smart electrician came and fixed everything quickly. The room is warm, Wi-Fi is working.
On the downside, the reception closes after 20:00. I didn't see any warnings about this anywhere. I will not argue with the policy of the institution, but keep in mind this possibility.
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Олег Ковальчук
Level 8 Local Expert
November 20, 2023
I use the services of a fitness center. Excellent exercise machines. I would like to mention the excellent and professional work of the instructors, thank you! In general, I recommend this gym perfectly.
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Anonymous review
October 27, 2023
The best in Donetsk. The breakfasts are delicious, simple, but executed skillfully and deliciously. The rooms are nice, enough to have a good rest. The restaurant also left a pleasant impression of the evening. Dishes, serving, service are all at a good level.
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Pablo
Level 17 Local Expert
September 7, 2023
Гостиница по комфорту удобней чем гостиницы звёздностью выше. Номера уютные. Утренние завтраки вызывают удивление своей подачей и оформлением. Номера чистые, есть все что необходимо для комфортного прибывания.
Евгений Михейкин
Level 10 Local Expert
August 11
Normal rooms. The water is already good and hot, even more so. The price tag is too high. Breakfast is not included and if you decide to eat there, then get ready to fork out.
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Денис Малахута
Level 11 Local Expert
April 2, 2023
Отличная гостиница, расположение замечательное на берегу реки, в самом центре города. Завтраки на любой вкус, даже в этой сложной обстановке чувствуешь себя в безопасности. С водой перебоев не было. Номера чистые, сотрудники приветливые. Останавливался впервые, но в дальнейшем только там буду останавливаться.
4
Алексей
Level 8 Local Expert
June 15
A decent hotel. In the restaurant, everything was delicious. Only one thing was not clear. The reception is open from 8.00 to 20.00.
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2
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Евгения Свалова
Level 8 Local Expert
November 22
Not a bad place, but the service suffers a bit.
There was a reservation for two people for two nights, but for some reason they put a set of towels and accessories in the bathroom for one. The bedclothes were stained.
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УФНС по ДНР
Level 7 Local Expert
December 16, 2023
The best hotel in Donetsk, clean, good quality furniture, friendly staff, restaurant cuisine at a high level, the management follows the wishes of customers.
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3
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Сергей Скворцов
Level 21 Local Expert
April 6
Excellent hotel, high level of comfort.
Among the disadvantages are high prices, and for breakfast (paid in advance at the reception) you have to take a wallet, because drinks (tea, coffee) for money. Not a word about it at the reception. Amazing greed.
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сергей маркевич
Level 8 Local Expert
June 13
The service is normal, the food is not bad. There is no water in the rooms on the last two or three floors in the morning and evening. Clear
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abbos jon
Level 20 Local Expert
September 1, 2023
Без умно хороший гостиница и там ресторан очень хороший там обслуживание на высоте готовят прекрасно молодцы 👏👏👏👏👏👏
Если вам будет информация полезным не забудьте подписаться я бываю очень многих местах и готов поделиться своими печетлениями
1
Орешков Александр
Level 11 Local Expert
June 28
Very friendly staff, clean, everything is working, quiet. In my opinion, a solid 4