My score is 3*, no more.
Positive:
1. The room corresponds to the description and photo.
2. The room is equipped with everything you need: kettle, cups, tea/coffee/cream/sugar, mini fridge, ironing board, iron, TV, safe and air conditioning.
3. Bed linen changes depending on your wishes, you can change it at least every day. There is a special sign in the room, if you want to change the linen, just put the sign on the bed.
4. The presence of a balcony, you can safely go out for a smoke and not necessarily run outside.
5. Blackout curtains.
6. The room is bright, spacious, located on the sunny side.
7. Excellent sound insulation, the neighbors could not be heard.
8. A varied breakfast menu, you will not go hungry. Buffet breakfasts.
9. A good gym.
10. Near the shopping center, where there is a grocery store, as well as the T1 tram line.
Minuses:
1. Sometimes there was a smell of sewage from the bathroom, but not much.
2. There is mold in the shower stall.
3. The current cleaning is average.
4. Opposite the view of the construction site, it is noisy during the day, but this is not critical.
5. The reception staff is not aware whether they have a spa complex or not. I asked the administrators twice, they said it was working, in fact the spa complex was closed for the entire period of my stay.
6. The most unpleasant situation: after cleaning, I did not find my pants, apparently they were stolen. I did not inflate the conflict on this topic, the pants cost a maximum of 1,500 rubles, however, for a 5* hotel this is unacceptable and does not meet the standards of service at all.
7. I begged for a shaving kit for two days, reminded me to bring it to my room every morning, but I never received it. She even left a note in the bathroom for the maid, but it was ignored.
In general, it is suitable for those who just need to spend the night, but does not deserve a 5* rating, a maximum of 4* and this is a stretch.
See original · Русский
Valeriya Klinkova
Level 3 Local Expert
November 11, 2023
A wonderful hotel! I really liked the staff, a very warm welcome and the price is just fire
See original · Русский
1234
Level 12 Local Expert
July 1, 2023
Гостиница хорошая, персонал знает русский, английский язык. Находится недалеко от набережной.