Raschetno-Kassovy tsentr № 3 Leninskogo rayona

4.2

238 ratings

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Влад Б.

Level 3 Local Expert

Everything is just excellent: quickly, efficiently, even offered help themselves, as they felt and did everything very quickly! Beyond all praise!

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Елена Шабловская

Level 2 Local Expert

Well, I don't know. If I had treated citizens like that, I would have been fired a long time ago. I've been working in this system for 17 years, only in another city, and so I had to contact my daughter here to exchange her passport. What can I say?! If it's not possible with mats, then I'll just keep quiet... How aggressive the women are there can only be compared to a guard shepherd. It's a pity that we can't attach a photo of the completed passport card with our own hand and what they corrected there, considering it to be a mistake. To be honest, I doubted the adequacy of the employee)))) It was possible to slightly correct with a proofreader and add what was missing, rather than violently cross out everything!!! Either this is an additional paid filling service that we wanted to offer, or we wanted to get rid of the client for a while)))) As a result, her partner came, took the card in her hands and said that it was not for us, but for the passport officer at the hostel 😂 We went there, copied the same thing on the card and brought it back to the RCC. Where the passport was finally successfully exchanged. But again, I don't understand why you should take away the marriage certificate. Wouldn't a copy do???

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Саша Старовойтов

Level 3 Local Expert

I needed a certificate of family composition. Two passport officers changed their passports . The visitors filled out the forms themselves. At the same time, they rewrote them three times. And because of one certificate, which is issued in three minutes, we had to wait an hour and a half. (Despite the fact that you do not need to fill out any forms to receive this certificate)While people were filling out the forms and rewriting them three times, two passports could be given ten such certificates, rather than gathering a crowd (there were 5 people behind me, some just turned around and left.)!"We have registration" What kind of registration if people filled out the forms themselves, and the passport officers created the appearance of work. No organized work. So you should put another passport officer to work for such quick operations. Or to issue certificates during registration, rather than create the appearance of work. That's right, people wrote in the comments - the service is at the lowest level. And we live in the 21st century.

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Leon Shkolnikov.

Level 4 Local Expert

I will describe my experience in communicating with a specialist whom I encountered on the issue of recalculation for the removed water meters in my apartment on December 20, 2024. When talking to me on the phone, the specialist concealed that the reporting period for taking water meter readings was on the 31st of each month, but said that payment for water consumption in November was made before December 25, and deliberately misled me, explaining that the water meters were removed on December 20. I recalculated 56 rubles and 22 kopecks for the main payment, and I paid 82 rubles and 75 kopecks for December 2024. It was hard for me, because I'm a group 2 disabled person and I'm entitled to benefits, but recalculating the water was a disaster. This is a huge disadvantage in customer service. Leonid Ivanovich Shkolnikov, 54, a resident of Mogilev, is a disabled person of the 2nd group.

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Dmitry S.

Level 7 Local Expert

4th stars with a huge stretch!!! The situation is being dragged out by the head!!! The head of the five-point system is 10!!! In my case, he will always listen, "get into the situation," prompt, help. The rest of the employees are talking heads (for the most part, I won't say for everyone, maybe I didn't have a chance to talk to someone)... At the same time, I admit that the work is not easy (communicating with citizens).

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Андрей Петровский

Level 17 Local Expert

Surprised me . Everything is fast and clear without red tape . The staff was polite. All the issues were resolved very quickly. I recommend

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Александр Мельников

Level 5 Local Expert

Hello. I probably probably won't say anything new, but... It is clear that people are not actively working. It's difficult to call there and get through. They have five phone numbers there, and it's good if they pick it up. I didn't come so quickly to make a photocopy, there was no paper, then paint) I came a week later and the copier doesn't work there. Coincidence)).

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Глеб Малащенко

Level 5 Local Expert

The process is fast, there was practically no queue. The staff is polite, explained everything, helped with translations. In principle, everything is convenient, but online would be faster

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Петр Кобинцев

Level 2 Local Expert

Not only is there not enough space, but services cannot be paid for. You either need to go to the cashier a block away, or via the phone (which is not an opportunity from the RCC), while many do not accept payment through their erip. You're rushing to pay. Why is there no way to at least pay with a card? What is required of everyone! The Stone Age. The procedures cannot be paid for under the contract after registration, only immediately. One of the backward RCC of the city.

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Ирина Харлап

Level 2 Local Expert

Good day! Many thanks to the passport officers for their attentive, courteous, and fast service! I really liked the attitude towards solving any problems. Thank you very much!

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Анастасия Шерман

Level 6 Local Expert

You shouldn't expect smiles here, but in general, polite staff, if you have any question, they will answer more than adequately and correctly.

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Анастасия Кравцова -Конькова

Level 11 Local Expert

The passport officer worked well. I changed my passport. I explained everything. Fortunately, the service of filling out documents with them has appeared. The service is paid.

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Ирина Макушева

Level 16 Local Expert

Boors are working! No one knows or understands anything. Any question ends with a raised tone from the employees! It's a shame!!!

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руслан булыгин

Level 4 Local Expert

Very polite staff... But there are 2 passepartout guards working and you have to stand in line for several hours.

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Диана Харт

Level 5 Local Expert

They explained everything very calmly and helped me with the questions I was interested in. The passport officer was very pleasant to talk to. There are no complaints. Give strength to workers with citizens like us)

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Владимир Терещенко

Level 30 Local Expert

Everything is fast and convenient, versatile staff and this is the most important thing. Thank you for your prompt and competent explanation. Good luck with your work?

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Ирина Ширяева

Level 6 Local Expert

All the issues that had to be solved were solved quickly and without problems. Friendly attitude

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Дмитрий

Level 22 Local Expert

Excellent staff, thanks for the help in filling out the documents, I registered my brother in my apartment, the staff turned out to be very polite and friendly....

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Andjey Holosoff

Level 9 Local Expert

The RCC is operating normally, surprisingly there are no queues, or there are almost no queues. Courteous service, assistance and advice are provided to you in almost the best possible way. Old repairs and walls were boring and depressing, but now it's quite decent. The rating is a solid "five".

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Нейм Фамилия

Level 3 Local Expert

I liked that I left an entry in the complaint book about the bad attitude and lack of pens on the tables and the answer came quickly enough, where it was said that a conversation was held and pens were added to the tables. I came to them another time - I really have pens) Nice, thank you

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Марина Куткович

Level 10 Local Expert

Polite staff, they let you go quickly , you don 't have to wait long . The pile work is done competently .While the documents are being done, you can wait . The room is made comfortable .No matter how much I go there, I really like it.

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Александр Гаврилко

Level 10 Local Expert

They could not say the whole documents for registration. I had to go home three times. One and a half km on foot. Downs!!! If you can't memorize such elementary stuff, honestly say: read it on the counter!!!! (I really messed up too: I should have said right away: "all the documents." And I was just saying documents.... In general, after the second return, I just screamed at them from impotence. And they, too, at least once apologized or something sensible in response!!!!! (By the way, when I came for the third time, an absolutely adequate kind woman was sitting). )There's an old, Soviet piece of paper hanging there, which is difficult to notice - behind a bunch of "advertising" on the stand!!! There are all the documents for registration, registration and analogues. I was looking even before I turned to them. It's hanging right between the passport holders. A4. Grey. On old paper.

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Ната Че

Level 11 Local Expert

Strangely enough, all issues are being resolved. There are unpleasant moments, but in general it's a sin to complain.

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irina Nik

Level 3 Local Expert

I had to wait for my turn for 20-30 minutes, but it's understandable that the workload is always high. There are no questions for the staff, I advise you not to be shy and consult in advance, so as not to run after missing documents and certificates))

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Екатерина Семашкевич

Level 7 Local Expert

I was satisfied with the service, everything was told, prompted, advised. The staff is adequate, they do not attack people, but politely ask them to either wait or redirect them to a free specialist. By the way, there are no queues, there is a maximum of one person, and he is quickly serviced

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Вячеслав С.

Level 23 Local Expert

I had to visit several times, the specialists are quite competent, attentive and responsive. Passport officers do their work quickly and carefully. Convenient operation mode. Receipts for housing and communal services come regularly, that's why the current repairs of houses under the maintenance of housing and communal services were carried out with the same efficiency. But the cost of deductions for current and major repairs is very impressive in terms of revenue. The location is not very convenient, especially if you have to take a certificate in winter. The bus stop is about 800m away. 😤

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Дарья Кошелева

Level 7 Local Expert

No matter how many times I come, there are always polite passport officers. The service is pretty fast, even if there is a long queue. Therefore, I give 5 stars.

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Artsiom Bulaev

Level 11 Local Expert

The working time is convenient. The staff is generally good: most of the employees answer the questions asked and do their job in full. When making a phone call, everything is also informative. Slowly, the level of work of the RCC is growing, which may not please

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Татьяна Булчинская

Level 11 Local Expert

I applied for registration.Very attentive and polite passport officer, explained everything, helped fill out the documents.Communication left a pleasant feeling. It's a pity I didn't ask her name, I should have worn a badge!)But this is not for criticism, but as a suggestion!)

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Ксения Козлова

Level 8 Local Expert

The service is long, the staff is 50/50, there are very polite, and there are some that are creepy. There is only an urgent need

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Александр

Level 9 Local Expert

A great place that reminds you that you've already aged 10 years.

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No name

Level 6 Local Expert

There are two girls who are smart 😌 They will explain everything , chew it up and put all the information in their mouth All the other little snakes, always busy And of course, as always, there is nowhere to park

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Александр Тропынин

Level 20 Local Expert

Fast and competent service

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Анастасия Близнец

Level 10 Local Expert

Good staff, they will tell you everything, they will show you when filling out documents. If you call by phone, then everything is OK here too, polite communication and answers to questions are provided

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Юрий Я.

Level 7 Local Expert

Well done. They make inquiries quickly. A very polite girl.

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Анастасия

Level 3 Local Expert

Highly qualified staff. Competent staff.

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Александр П.

Level 7 Local Expert

People are always tired, because in places they can afford to be homey. And so oychny RCC

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Александр Остапенко

Level 8 Local Expert

They can't make a porch. Common with housing and communal services. There are no questions about the service. That's all right

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Славянка

Level 9 Local Expert

Good location of the bank branch. I like the fact that ATMs are located separately, you do not need to enter the operating room. Polite staff. And also nice bonuses: yesterday they offered to issue a bank card at a reduced price.

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Михаил Долгих

Level 6 Local Expert

This is our district RCC. Always kind to visitors.

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катаржина долинская

Level 9 Local Expert

They say one thing on the phone, but in fact it turns out completely different! Incompetent.

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Александр Протасов

Level 6 Local Expert

They work efficiently

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Андрей Малащенко

Level 6 Local Expert

We made everything out politely and quickly

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Сергей Ч.

Level 14 Local Expert

They provide competent consultations and fast services

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Инкогнито 7014

Level 4 Local Expert

Quickly. Promptly.

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Вячеслав Бубликов

Level 11 Local Expert

They work quite quickly

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Sergey Popasov

Level 3 Local Expert

OK guys

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Владислав Нестеров

Level 10 Local Expert

Two passport officers who have a queue for an hour or two and 4 more free windows with bored girls. But the specialists are good, while I went to get the missing document, they filled out all the necessary papers for me

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Юрий Клинцов

Level 4 Local Expert

There were a lot of people, but only two passport officers worked

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Юлия Игоревна

Level 5 Local Expert

Good staff.

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Raschetno-Kassovy tsentr № 3 Leninskogo rayona

67 reviews