Raschetno-spravochny tsentr № 1 Pervomayskogo rayona

4.0

517 ratings

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Алина Алексеева

Level 2 Local Expert

We visited the center twice: to prolong the lease agreement and to terminate it. Everything is well organized: an electronic queue, the necessary forms are available, comfortable waiting and service areas. It is also important to treat clients politely, who have to explain more than once what to write and where (in my case). You can also set up a workplace with a computer where all forms can be filled out electronically and then printed out. Thanks! The staff is working well!

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И Т

Level 4 Local Expert

I like the room, there are queues mostly during the day. But for some reason, the specialists here are very relaxed, I'm surprised every time. Once, during an appointment, a specialist was dealing with her affairs on the phone with hysteria, communicating as if nothing had happened with another specialist. It's unpleasant, there's no discipline or basic decency. And today, on March 26, at the reception at 21:17 they wanted to turn it around, a female specialist with blonde hair said that there was a huge queue there!!. I went to look, and lo and behold, there are a couple of people and free specialists walking around casually, absolutely freely. That is, it's just a hoax! Why are you misleading me?! Moreover, 5-6 coupons in a row just passed by without people, that is, they called them and there was no one there. I have vague doubts, did the specialists take them themselves?? We finished my question slowly at 21.44. I didn't detain anyone, the specialist was already at a low start home with me. I understand that people get tired, but not to the same degree of arrogance?!

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Елизавета Курепина

Level 4 Local Expert

Not all employees are sufficiently qualified in matters that are directly related to their areas of work. Not everyone fully and sufficiently explains which paper needs to be submitted and which applications to fill out. You sit in line, they tell you to fill out the paper, you fill out the paper, the queue, and as a rule, another specialist who will definitely ask about the application that needed to be filled out, you fill out the queue again, the specialist, in total, three times and it turned out that all this was not necessary because initially you did not have the necessary document with you, which you did not even know about The first specialist thought, in the end, when all the stars came together, they forgot to put a seal! Well , what can I say ....

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Анна Валентиновна

Level 6 Local Expert

Satisfied still not bad. A great opportunity to solve multiple issues in one place. Which is good news. The specialist I contacted explained everything and gave detailed advice on further actions. Convenient location. It was not difficult to get from the Logoi highway.

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Андрей Кот

Level 7 Local Expert

Disgusting service. Everything started well, but after a call to a specialist, the opinion changed completely in the negative direction. This is the kind of thing where it's better to keep quiet than to talk. When filling out the rental documents, the specialist offered the service of receiving utility bills by E-mail.When the owner refused and said that she trusted the employer, the specialist said that you never know what kind of people do not happen.At the same time, in my understanding, humiliating the honor of the nearby employer.After filling out the documents and leaving the center, the employer and the landlord discussed the situation, concluding that the center did not employ professional staff who had been trying to undermine the trust that had developed over the years between the employer and the landlord.The service is top-notch, I don't even want to come here anymore.

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Бамбр Свирепый

Level 12 Local Expert

I had to change my passport. I parked and went from the parking lot to the 1st floor. It's on the same level as the street. The information center is on the 2nd floor. I went up to the second floor and searched it all. Furniture stores instead of RCTs. It turns out that in this madhouse, the first floor is the second. That is, you enter from the street with practically no steps and for some reason you immediately get not to the first floor as everywhere else, but immediately to the second. But you only realize this after some time, when you are already desperate to find what you need. Salvador Dali is resting.))))))

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Ева

Level 2 Local Expert

Many thanks to Elizaveta Dmitrievna Zaitseva, passport officer, for her friendly approach and competent substantive advice. It is a pleasure to contact such specialists :)

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Иоланта Хотиловская

Level 3 Local Expert

The service is disgusting. In order to register in my own home, I had to visit the Russian Orthodox Church three times. Every time you sit in line for at least 1.5-2 hours and find out about new pieces of paper that are missing. But the ugliest thing is that when I was there for the second time, they checked the list of documents, checked the payment and sent it to the military enlistment office, the registrar put the date of the appeal on the application, and it's Saturday and the military enlistment office is closed. I got to the military enlistment office on Monday (they put a mark on the application there), after which I went to the Russian Military Training Center. Having arrived at the Russian Orthodox Church and served the prescribed 2 hours, as always, they did not want to accept my application, citing an error in the date entered by the passport officer. And I have to write a new application, bring all family members back, including a 2-year-old child, so that they all enjoy a 2-hour stay at the Russian Military Training Center, and then go to the military enlistment office again, and only after that I can apply for registration at my place of residence. Naturally, there was no limit to my indignation, and after the scandal, the statement was accepted. This is not an RCC - this is bullying. In addition to the illiteracy in the work of the passport clerk, I can also note the feminine manner of communication on the part of the staff. The duties of the person at the entrance issuing the coupons are not completely clear. Why can't this person check the required package of documents? There are no information stands with the necessary list of documents in the RSC, because they can be memorized in 2 hours of staying there. You will learn the algorithm of actions from a specific passport officer, but they, as it turned out, are also not able to give correct information on the first attempt and probably deliberately make the same "mistakes " systematically, which was clear from the conversation of the passport officers among themselves. If I had a choice, I would never apply there again!

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Варя Р.

Level 4 Local Expert

Nice office, lots of space, I quickly got the certificate I came for! Thanks to the polite employee who issued the certificate! The only recommendation is to make guiding signs in the shopping center itself at the entrance on how to find you faster) I didn't get my bearings right away

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Julia Vasileva

Level 5 Local Expert

Nice clean room, a queue for coupons. But the staff is working slowly. People sit in line for hours and cannot fill out a form (I think they could tell people at the entrance which forms to fill out, especially since they are printed out in the hall), so the form is filled out by the passport officer herself. Which takes her 15-30 minutes each! There are organizational problems in the face.

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Nastassia Pachabyt

Level 3 Local Expert

Great job!!! Polite staff, everything is clear, fast and efficient!!!! Thank you so much for such service.

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Ирина

Level 3 Local Expert

The work of the specialists is abominably organized, or they themselves do not want to work, so they had to serve 2.5 hours to replace the passport and not get in. Although 6 people worked, but 2-3 people were accepted per hour at most, and then two conscientious workers, the rest went about their business and pretended to work without calling people on coupons. It feels like the crowds of people in this nice space don't bother anyone. And where are those who organized this looking? I came to the district RSC earlier and did everything in 30 minutes. And now everything is "for people" what an absurdity🙄

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Павел Максимов

Level 8 Local Expert

Finally, everything is in one place, all specialists in all fields! Although there are a lot of people.. the service is fast and efficient! The score is excellent!

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татьяна савицкая

Level 2 Local Expert

Disgusting))) Before that, I served an hour and a half for two certificates. The next time I applied, the certificate turned out to be overdue, the next day I brought a new one (after waiting in line for an hour), and another specialist told me that it was impossible to recalculate, and sent me to another room to the boss. People come to you that experts don't give a damn about. And there are constant queues from half an hour to two hours.

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Николай Агеев

Level 10 Local Expert

Good repair and relatively convenient location, however, if you think that the queues have started to go faster, then you are mistaken. The design is new, the mechanism is old.

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Михаил Г.

Level 8 Local Expert

It's not too bad. After reading the reviews, which I couldn't find, the waiting time was five hours, and I was pleasantly surprised. There are no issues with shopping center navigation, the maximum waiting time during rush hour is forty minutes. I've been there four times. Don't be afraid, everything is fine.

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Александр Булат

Level 10 Local Expert

All the questions were solved in a couple of minutes. But it feels like all this information can be obtained at the touch of a button by those who forced me to search, drive, and waste time on a piece of paper. A very large, warm and bright room, built with public money and a large staff.

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gorinych

Level 17 Local Expert

A pleasant gift for residents of Pervomaisky district of Minsk! A spacious and comfortable room, an electronic queue, a short wait (many specialist jobs). At the entrance, the one window service will issue a ticket to the appropriate specialist. Parking is large, free, barrier-free from the Pershy National shopping center, in which the cash register center is located on the ground floor. The staff is polite, friendly and patient.

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Elena Zastupnevich

Level 4 Local Expert

It took more than 2 hours to complete the lease (on Saturday). Apply for a passport replacement on Monday after work for 1.5 hours. It used to take 15-20 minutes. If you have small children, sitting in such queues is a challenge. The room is spacious and comfortable. There are almost always four working windows, which is not enough. The staff is friendly and courteous. The biggest disadvantage is queues!

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Анастасия Лапшинова

Level 8 Local Expert

A good place and pleasant staff, they did everything clearly and quickly, I was with a small child, so I appreciated the quality of the service

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Инна Утлик

Level 8 Local Expert

It is located INSIDE the building, the entrance is ordinary, not separate. There are few pointers to find. At the same time, the location of the cash register center itself is strange: you first need to find the door with the inscription "DZYARZHPASLUGI" and guess that this is a cash register center. Then you go in and there's a big space where the girl behind the counter is hidden. You need to approach her and ask for a ticket. Honestly, it's extremely illogical and ill-conceived for people who got here for the first time. They gave me a ticket and sent me to the 1st gym. In front of me (judging by the coupon, there are only 2 people to replace my passport) and 3 specialists. The hall was almost empty. I've been waiting for AN HOUR!!!!! just change your passport. For some reason, everything took a very long time. The staff is polite and works with high quality, but due to the fact that you have to do a lot of things that people themselves have to do, because no one UNDERSTANDS anything AND THERE IS NO ONE TO ASK AND EVERYONE MAKES MISTAKES, you wait for a meeting with a long-awaited employee to finally do everything properly and fill out, the staff just do extra work with by every person. And there are clearly not enough employees (although a huge number of tables are provided). For some reason, employees have examples of filling out forms, and if you make a mistake, you sit and rewrite everything with a specialist and waste your time and someone else's. Wouldn't it be easier to make sure that people are informed as much as POSSIBLE IN ADVANCE? (not just one sheet, but many options for filling out and paying with consistent actions for first-graders!) And just one additional employee to whom you could contact BEFORE calling a specialist would solve so many problems and time losses!

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Татьяна Каранкевич

Level 3 Local Expert

With great gratitude, I want to mention the excellent, professional work of the deputy.the head of the RSC Insurance Anastasia Olegovna!She is always polite, smiling and always helps with advice in any situation!He is a professional in his field and a very responsive person! Thank you, Anastasia Olegovna, for your hard work and professionalism!

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Galina Berch

Level 2 Local Expert

I would like to thank the RSC staff for their help in completing the lease agreement. We handled the paperwork competently and quickly, and provided advice on issues of interest.

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Артём С.

Level 3 Local Expert

In short, put some last-minute insignificance at the sale of some shoddy railroad tickets, and this insignificance will immediately consider itself entitled to look at you like Jupiter when you go to get a ticket to show you its power. "Let me show my power over you," they say, and it reaches administrative delight... © F. M. Dostoevsky

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Наталья Гончарова

Level 4 Local Expert

Everything would be nice, but there is a total shortage of specialists, a sprint race at the opening of the center, as at the Olympic Games, so as not to become the 27th in line. All this only draws a minus one star, which unfortunately cannot be set, so just one.

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Александр

Level 4 Local Expert

It's well thought out.Electronic queue.There are no signs from the entrance of the shopping center on how to find a safe passage in the nook.It would be nice if the registrars themselves printed the contracts, as in the cadastre, even if for money.There would be fewer errors when filling out.The site is not very informative.What documents you need to have with you, the contract on the website differs from the contract on the table in the center (some wording), although the essence of the document does not seem to change.The location is good.The waiting time depends on the number of registrars and visitors.It was quite informative twice.Not all registrars are loyal to visitors.

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volha h.

Level 3 Local Expert

05/16/2025 The minute-long case (additional agreement on the termination of the rental of an apartment) will stretch for as much as 2 hours! Of the 12 jobs, only 2-3 were working, and they were working slowly, to put it mildly. The result: the waiting time in the electronic queue is 2 hours, the procedure is 5 minutes. Why do you need so many jobs (12 windows: desk, computer, employee) if 2-3 are working?

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Павел Лабазников

Level 13 Local Expert

It is difficult to find, easy to lose and impossible to forget. Advantages: convenient opening hours, excellent repair, air conditioning and toilets in the waiting room. Cons: there is no normal navigation and in order to find where this institution is located, you will have to practice orienteering; coupons can only be taken at the reception, and you just need to read the information kiosks; there are a lot of jobs, and specialists were not brought for them, because of this, waiting in line for 20+ minutes; the specialists themselves 50/50 came across as polite and they are patient with my stupid questions, and boorish with rolled eyes at any word you say. To improve the work: 1) Make normal navigation in the shopping center with bright and visible signs from afar; 2) Add the ability to independently take coupons in the information kiosk; 3) Hire more specialists, not everyone wants to grow old in line; 4) Increase the PO and improve working conditions for your specialists so that they do not growl at people and roll their eyes only with pleasure realizing what a wonderful place they work in.

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Роман Харьковский

Level 9 Local Expert

What about me? I feel good, I came at 09:30, I tell you how to stop by the RSC, and then they say it's going to be 10 o'clock, so stop by) in general, everything is fast, clean, pleasant, a pleasure, thanks to the lovely ladies who work there and beautiful women, I also say hi to my mom, hi mom, I'm in reviews, if you see I'm lost, write to tg) @ sher wood roma))

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Мухаммет Хамраев

Level 3 Local Expert

I came for a certificate stating that I live in their area, sat and fell asleep in line for 2.5 hours, eventually left without waiting, there were a lot of specialists at that time, but some did not understand what they were doing, it was just terrible, imagine sitting for 2.5 hours for one certificate

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Кирилл Чиж

Level 12 Local Expert

I haven't checked, but this is the best cash register in Minsk... it's purely intuitive!! But of course there are queues and not small ones.

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Юлия I.

Level 4 Local Expert

there are queues, but they go pretty fast. the operators are not all adequate, but there are very friendly and ready to help / prompt. the bosses were pleased and helped to resolve the issue

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Владислав Кислицкий

Level 4 Local Expert

Good specialists, they helped and advised in everything , tried to solve the issues quickly and promptly.👍🏼

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Виталий

Level 14 Local Expert

The waiting time for your turn is very long on any day of the week, so feel free to include at least 3-4 hours of waiting in your plans, even to receive the most insignificant certificate or statement. And if you go for the first time, it will be a problem to find the location of the RSC itself in the wilds of the Persha shopping center, focus on the Vitba pavilion and to the left of it, it is better to ask a security officer right at the entrance. And in terms of service by specialists, there are absolutely no complaints, everything is done competently and they advise on any related issues in the most detailed way.

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Andrey Demidovets

Level 3 Local Expert

Compared to 2024, the progress is obvious: the queue was moving fast, and when it came to me, everything went quickly, smoothly, and without nuances. I hope it will continue to be so.

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Наталья Судиловская

Level 17 Local Expert

Constant queues, lack of information exchange between services, and the complete incompetence of employees are repeated in this RSC with enviable regularity. Maybe it's time to finally fix the situation?

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Сергей Ярёменко

Level 11 Local Expert

How can you ruin a good idea? That's right - this can be seen on the example of this center! Starting with the fact that the center itself is open until 22-00, help by phone until 18-00 HOW !!! Next, you enter the hall on a weekday at 11: 00, you see huge areas, a lot of "jobs" that 3 out of 10/12 work. And that's not ALL - they work "like a wet fire" there were 5 electronic queue coupons in front of us, we sat for exactly an hour, and did not get to the reception. The only thing I would like to thank the head of this center, who, seeing this situation, served herself (registration of the lease agreement) literally in 5-7 minutes , which left a very good impression!

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Андрей Шитько

Level 6 Local Expert

There are a lot of people, but everything is fast and professional..Solved all the issues. Actually, I liked Persha, it's beautiful and functional...

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Ван Хош

Level 9 Local Expert

Operational service. The queue for registration of a rental agreement on a weekday after work is 2 hours. It's a bit stuffy in winter. There is a water cooler. Office chairs and several sofas for waiting. Polite, qualified staff. The location in the far corner, if not for the guards, I would have been looking for a long time.

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Дарья П.

Level 3 Local Expert

The queue is big, but pretty fast. 25 people rushed to a utility specialist in 45 minutes. You can brighten up the wait by walking around the shopping center, the main thing is not to get carried away.

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Елена Швайбович

Level 3 Local Expert

The apartment lease was terminated.There weren't many people and the employee helped to fill out the documents quickly.Friendly and polite.Thank you.Thank you for not spending a lot of time on this.

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Vadzim K.

Level 15 Local Expert

A comfortable place with courteous staff. But the waiting time is from 30 minutes. If it wasn't for the employee who worked quickly and didn't immediately explain what needed to be done step by step, it would have been very sad and even longer.

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Евгений Новиков

Level 8 Local Expert

Fast, convenient and clean. Pleasant service, everything is explained in an accessible way.

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Dzmitry U.

Level 5 Local Expert

It's a pity that you can't give a negative rating, there are a lot of units for this institution. Any simple question takes 2-3 hours at any time of the day, there is no information, there are always no forms, experts are mostly from the category "there are many of you, but I am alone." Perhaps, when combining all the RSCs into one, they wanted the best, but it turned out as usual.

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Евгений Манько

Level 2 Local Expert

How does this happen? - sitting in line for half a day and not solving the problem! - why do specialists take a person for an hour and a half? - the queue is not moving, what do you mean?

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Вячеслав

Level 14 Local Expert

A step into the future. We strive for the best. We have combined several RSCs in one place. From the point of view of functionality, it is convenient. From the point of view of location, it is not very convenient. Still, it was more convenient when it was located near the house.

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Елена Минчанка

Level 3 Local Expert

We used the services of the RSC Pervomaisky district.On the positive side, spacious halls, an electronic queue, registration and registration of the employment contract immediately, they are redirected to the passport officers immediately (all in one visit).I recommend filling out the forms in advance and you will quickly pass (while others will fill out the forms), if you did not have time to fill out the forms, come up and the specialist gives you another 10-15 minutes, then watch the queue.In general, I liked everything.I recommend coming to the opening by 10

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Ben Gill

Level 5 Local Expert

It's just awful. If earlier in the RSC at the Post Office I could get any certificate in a maximum of 15 minutes, then here I spent an hour and a half. At the same time, there was no one in front of me in the queue to receive certificates on the composition of the family. My ticket was stupidly not called for an hour and a half!! Those who came after me on other issues are long gone. Their call program crashes periodically, as I understand it. In addition, out of 7 operators, only 1 works, maximum 2. Everything is terribly slow!!

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Маруся Дмитриева

Level 5 Local Expert

Very convenient, all in one place, electronic queue. They sent me from one window to another, and I solved all the pressing issues in 20 minutes.

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Олеся Л.

Level 3 Local Expert

Some operators of pre-retirement age are the same aunts from the scoop in their manner of communication, with complaints and discontent. Long wait in line.

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Raschetno-spravochny tsentr № 1 Pervomayskogo rayona

241 review