On December 19, we went to the passport officer for 3 hours , but we never got there....we came from another region to register and as a result did not get in.But at the same time, they served in the next window, as I understand it, some kind of employee who took the queue to the passport officer, and then distracted the passport officer through a utility employee so that the child could change his passport.The employee, Yulia Sergeevna (the name on the badge is hidden), worked very slowly and served a person with a residence permit for 4 people for one hour and 20 minutes.I prescribed one for 30 minutes.
You know that you have a lot of work to do -take out two passport officers on a day off.
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Александр Птичкин
Level 6 Local Expert
January 9
On January 9, 2025, I stood in line at the passport office, 2 hours, it's hot. It took me 10 minutes to submit and apply for a replacement passport. It's a long wait, not because the passport officer is slow, but because she fills out tons of different forms. 21st century, the age of computers. Not for us. Many thanks to the passport girl (who worked on the evening of January 9, 25) for her hard work! She should be given milk for harmful and tedious work.
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Владимир Петров
Level 3 Local Expert
December 17, 2024
The staff is arrogant, the service - I had to wait 15 minutes to be served, despite the fact that I stood in line, but when I went to the window in turn, they told me to wait and started discussing their problems. There is no toilet for visitors, and there you can wait a long time for service.