I've been calling you for 3 days as a legal entity. After an hour of waiting, the call is reset. They don't call you back when you order a callback. I can't make payments. Technical support is probably provided by an outside organization. The service level is 0. Among the advantages, the department itself is not crowded, friendly. An individual specialist says we have a queue for legal entities. If technical support is not changed, you will have to change the bank. There are 12 people in line on Monday, which is more than 2 hours on the line. On Wednesday, the queue changed to 4 people - after an hour of waiting, the call is reset. The queue is moving due to dropped calls. They are very expensive.

See original · Русский

Show business's response

Ольга Зорич

Level 2 Local Expert

I would like to express my gratitude to Ekaterina Zelenko. Thank you for your competent advice and quality service.

See original · Русский

Show business's response

Екатерина Александровна

Level 5 Local Expert

There are very "interesting " orders at the checkout here. They gave out dollars with stamps, checked them immediately without leaving the cash register, asked for a replacement and was refused, since they are "solvent", but these do not suit me. I had to wait for senior and higher-level employees to be replaced - and this is time and nerves. It happened more than once and with different cashiers, so I conclude that such a policy is to issue dilapidated bills and refuse to replace them at such a request. I wouldn't go to this ill-fated bank with pleasure, but sometimes the circumstances are higher... By the way, other banks either warn about the condition or change it absolutely without complaints and questions, if it is necessary.

See original · Русский

Show business's response

Rbank

Add photo or video

News

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

47 reviews