Reboot
38 reviews
April 23
I recently contacted Reboot to repair my laptop, which stopped turning on. The staff quickly diagnosed the problem and suggested a solution.
I was pleasantly surprised how quickly they completed the task — in just a couple of days my laptop was in perfect condition! In addition, all the parts have been replaced with the original ones, which inspires confidence.
I would especially like to mention the courtesy and professionalism of the staff, who answered all my questions and explained the repair process.
Now my laptop works like new!
Thank you for your excellent work!
See original · Русский
March 13
Real professionals who know their business work. I applied to replace the screen, the work was done quickly and efficiently. The prices are pleasant. The guys are very friendly. I definitely recommend this service!
See original · Русский
November 16, 2024
Mega cool service, two guys are very friendly and qualified. I brought an urgently flooded MacBook, specified the price for cleaning and drying, the price is much lower than that of competitors, but the quality is at the level. They opened it in front of me, showed me the front of the work, did everything very quickly, gave me advice and also glued a missing leg as a gift! I recommend it 100%%
See original · Русский
March 13
I want to express my gratitude to the guys. Thank you for the work done, attentive attitude and professionalism. You guys are doing great! I definitely recommend it. If necessary, I will turn only to you.
See original · Русский
March 13
Excellent service! Client orientation. I applied more than once, and each time the guys helped out a lot. I definitely recommend this service! Fast, fast, not expensive, guaranteed!
See original · Русский
January 22
I have contacted this service more than once, replacing iphone6, iphone xr, iphone xs screens, cleaning macbooks. always fast, reasonable prices, the quality of the installed parts is excellent, on time, even faster than promised at acceptance. I always recommend it to my friends and acquaintances.)
See original · Русский
April 18
I turned to the guys with the problem of poor charging contact of the phone, to which the master, having connected the wire several times, replied to me that it was necessary to replace the connector, named an acceptable price and repair time. Doubting his words, I drove to another service, where they just cleaned the connector with tweezers and everything worked. Draw your own conclusions.
See original · Русский
December 8, 2024
Excellent service, friendly staff, everything is on the case, no water. I recommend that you contact us here for repair and maintenance of your equipment, you will not regret it.
See original · Русский
December 25, 2024
Free diagnostics, and definitely 5 points for it, plus a useful explanation of the problem with the phone.
I'll make a note to come back here next time.
Thanks!
See original · Русский
March 13
I handed over my phone without any hope that it would come back to life. But not only has it come to life, it also works like new. And a very pleasant service (the boys are cute) Efficiently and quickly!
See original · Русский
June 8, 2024
If you want to spend money, get low-quality repairs and wait for a refund for 2 months, then you are here!✅
In mid-March 2024, I contacted this service with a question about replacing the battery with an iPhone 11. The battery was changed, and they said that the percentage of battery wear would change within a week (at the moment, the old one showed the value is 74%). A week passed, the second, the percentages did not change, the battery held everything just as badly, the maximum was enough for 1 hour more. I wrote with this question on Instagram, where I waited for answers for 2-3 days. As a result, I finally got an answer and was told that I needed to come again and completely flash the phone. Because of work, I had very little free time to come back and give the phone for 3 hours. A week later, I got there, they asked me again, the percentages remained the same (74%), and they said that after a couple of days they would change, and the battery would work fine. As you can guess, this did not happen :))
The percentages did not change, the battery still held poorly, they answered me on Instagram for 3-4 days and said that they needed to do full firmware again and, accordingly, bring the phone for several hours. We agreed on a certain date – April 20th, that is, more than a month after the battery was replaced. Before arriving, I decided to clarify the time, to which they reply that they will not have time to do everything today and offered to postpone it to another day, although I specifically postponed all my plans to come and leave the phone for 3 hours. We agreed on April 24, to which they write to me again a few hours before my arrival that they are not succeeding, and offer another day. I'm already tired of this disgusting attitude, tired of constantly rescheduling my plans and adjusting to them, tired of waiting for answers for 3-4 days, tired of walking around with a battery that holds a charge for 4 hours and just asked for a refund. As you can guess, no one returned anything to me just like that) I waited for a refund for another month, they fed me breakfast every time, saying they made / will make a refund tomorrow, or simply did not respond. As a result, I waited for the entire amount only by May 29, and then in parts, at first they did not reset the entire amount to me, and only after another 2 weeks they transferred the balance.
As a result: a lot of time spent (on arrivals and waiting for answers to messages), a month and a half with a bad battery (which I eventually replaced in another service, where I was told that the previous battery was not of the best quality, and the time was changed in just 1 hour). I do not recommend this place to anyone, 0/10.
See original · Русский
1
July 19, 2024
I asked for urgent help today, the computer did not turn on in the morning, and deadlines were burning for work, it was very important that the issue be resolved quickly.
In just an hour, everything was fixed for me and the computer was returned! It's just a stone dropped from my soul that I can continue to work!
Thank you so much for coming into my position and fixing the computer so quickly! I am delighted, I will definitely contact you again!
See original · Русский
1
October 30, 2024
Good afternoon!
I contacted the service 2 times: the first time - after the fall, the phone did not see the SIM card, and the second time - the broken screen was replaced. It remained very long ago, it was done quickly and efficiently.
Thank you very much!☺️
See original · Русский
December 27, 2024
Excellent service, friendly staff. We made repairs quickly and inexpensively!
See original · Русский
April 2, 2024
Poor quality and speed of service, misleading, lack of informing the customer about the progress of repairs - I faced all this as a result of contacting this service center.
08.02.2024 I handed over my mobile phone, before that I contacted them in March 2023, "restoration / replacement of the motherboard" was performed.
Until February 15, there was no feedback, I called myself, they told me that they were "waiting for a donor motherboard." She clarified the price: "most likely a small one, as it may be related to previous repairs." As a result, they did not contact me until 22, I initiated a call, called the next day, they told me about the work done, but the device was rebooting, so the wizard will look at the "panic log" and contact me in a couple of hours. We didn't get in touch, and this situation was repeated all the time - a promise to call - ignoring. On March 6, I call again - they tell me that there is no master who is engaged in it now, I will pass on the information, we remember you (no one called me back)
On March 12, they promise me that the phone will be ready the day after tomorrow.
The next day, after this deadline (again, no one contacted me about readiness or postponement), I write in telegrams, with a direct question about readiness, which the engineer told me about, they answer me "I will pass your question to the engineer, he will contact me within an hour." Yes, two hours have passed, no one has called me back, which I wrote about, then they already called me. It turned out that they were sick, and the 11th series of iPhones was "capricious", and it wasn't about the previous repair, they apologized. I was loyal throughout this period and again asked to be kept informed. It's been two weeks, absolutely right, I haven't received any information.
I contacted the consumer protection Society and was recommended to write a claim. I called the service - they retold their repair actions, the device did not work, so then without repair or call me by 19 pm, I will decide. I call at 19 pm, I talk about my phone again, I get an answer that they are waiting for a fee (I experienced a feeling of deja vu, of course, the fee was already in February). Misleading is the softest possible definition of what I heard from this phrase. Because in the morning there was not even a speech about any manipulations on repairs, and I had to find out what would only be done next. All this multi-channel communication in the service center is a separate story - they redirect to someone every time.
I clarified what about the deadlines then, the legal adviser of the consumer protection society told me that I could send a claim, they replied that yes, there are deadlines, but for modular repairs, 30 days, and for complex ones they are "longer". As far as they were no longer, it was already March 29, it is obvious that the deadlines have been delayed.
I refused to repair it (it should have been done much earlier).
I got a negative experience of interacting with this company, I definitely can't recommend contacting it as a result of incorrect attitude towards me as a client, 50 calendar days have passed — the device is also faulty — and even if you don't take this as an indicator of professionalism, the level of customer service shows disinterest in solving issues, which I don't want anyone to face.
The final chord of this whole story is that I stipulated that I would come to pick him up on Tuesday, they told me we would prepare. I'm driving across town for lunch to hear that WE HAVEN'T COLLECTED IT YET.
Then they brought it themselves, along with the sheets, to sign that I have no complaints about performance and appearance. I advise you to check in detail, because after I found both dust in the cameras and scratches on the screen, which was always in the protective glass, but anyway - the signed act does not deprive me of the right to provide objections.
It is significant that when transferring the device, they also did not explain the situation / did not apologize for what happened.
See original · Русский
2
August 11, 2024
I have already applied more than once and always helped out! It is important to be in touch at work, the guys did everything quickly, urgently and efficiently! Thanks! They always helped out!
See original · Русский
October 30, 2024
If you want to Patch up your device, come here, I handed over the phone for repair, we did everything quickly, clearly, and efficiently, I Recommend it!
See original · Русский
October 31, 2024
We repaired the phone here, everything was done very efficiently and quickly, we remained very satisfied with the service! Thanks !
See original · Русский
April 24
I've had my phone repaired twice. Both times are 100% high-quality and fast.
I recommend.
See original · Русский
July 14, 2024
I have been serviced for several years. At first I went with an iPhone 5, now with 7. They helped me pick up a proven used variant, I've been using it for several years, the only thing I've changed in 3 years is the battery. We cleaned the speakers and charging for free.
See original · Русский
1
July 14, 2024
For a very long time I couldn't find a place where they could solve my problem. And here
not only did they take up the repair without any problems, they also provided high-quality advice and did everything on time! I will only address them now)
Excellent service, highly recommended!
See original · Русский
1
1
October 31, 2024
I handled my phone and laptop, everything was fast and clear, the money was fully justified, the guarantee of the highest quality
See original · Русский
April 23
It's not the first time I've applied. They know their job, they did everything at the highest level.
See original · Русский
October 31, 2024
I asked about repairing the iPad. The battery and screen were replaced, everything was done quickly and efficiently!
See original · Русский
May 15, 2024
I changed the battery in the iPhone 12, it was replaced in 2 hours. A very convenient office, you could have waited right on the spot.
See original · Русский
1
May 26, 2023
I am grateful for the quick diagnosis and repair of the phone! Pleasant staff, stylish office. I will definitely use the services of this company in the future.
See original · Русский
1
December 26, 2022
Great guys.I've already changed their battery 2 times for an iPhone 7. Nice price, good approach. We cleaned the speakers from dust for free.
See original
1
January 10, 2021
All the good reviews (2019) apparently relate to the guys who originally opened this service. But definitely not to the current owners. (Google the article about Reboot on probusiness) In June 2020, she contacted the service with a cracked screen in the iPhone 11. As a result, the Consumer Protection Society is now preparing a lawsuit in court. Forensic examination showed that during the repair, the speaker cable was torn and soldered, because the screen was crooked and there was no moisture-proof sizing, as a result of which the phone was flooded with water in 2 seconds. And this is with IP68 protection. The director refused completely, saying: It's her own fault. It is covered by a link to requests in Max Solutions and the fact that over time the moisture-proof sizing loses its properties. The same Max Solutions replied to me that a year after the start of operation it can lose, yes. But the phone was 7 months old. But that's not the point, the point is that the service simply did not install it, tore the cable and closed the phone after repair on the remnants of the native. These are the words of a forensic expert. But it's my fault. There are a lot of units for this service. 0/10. Any other, but not this one. I'm waiting for a trial and a refund of my money. UPD. The repair was found by the court to be of poor quality. Be careful.
See original
5
October 14, 2021
Excellent service for repair and maintenance of Apple equipment. I also used the trading service. I bought a proven apple se2 128 for good money, also with a 4-month warranty.
See original
1
June 7, 2020
After replacing the thermal paste, they said that the radiator was punched in the computer. OK, I told you to do it. After I took it away from the repair, the Bluetooth fell off. The admin in the service said that the laptop was not mine. That's why there are so many troubles with him. A couple of days after the repair, the keyboard failed. Through friends, I transferred it to another service, where they eliminated the jambs of the reboot for free, plus they said that I was deceived about the radiator, and the thermal paste is the cheapest.
Bottom line: minus $300, not much money, but the fact of deception is unpleasant. They constantly postponed the time of issue, although I stipulated that the laptop was needed urgently.
See original
4
2
April 4, 2021
I changed the screen to xs (orig was installed), I am satisfied with the repair, everything works fine, the prices are pleasant. I recommend
See original
1
March 18, 2020
I applied twice , the issues were resolved within half an hour . Good service , excellent staff , the most reasonable prices in Minsk. I recommend it!!
See original
1
July 17, 2019
Before selling his old six, the home button flew out. I gave 40 buns for the work. It was done in 15 minutes. The guys helped out a lot + gave a discount for the next repair)) if I suddenly crack a new 10 tcu, I know exactly where to go.
See original
3
June 27, 2019
Everything is fast and pleasant, friendly staff. And what can I say, time was important to me, the screen was changed by express replacement in 20 minutes. Thanks guys
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July 19, 2019
I repaired my iPhone XS Max here, replaced the display along with FaceID - quickly and efficiently. There are no questions to the service, the office is very solid!
See original
3
July 2, 2019
Everything was done well and at an affordable price, you can contact
See original
3
June 27, 2019
The repair was done quickly, thank you. Pleasant service
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1
June 27, 2019
Well done guys, everything is fast and high quality
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2